How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%92+13Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORESuperior Comfort Heating.Cooling
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 440 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Superior Comfort Heating.Cooling for 8 kinds of job.
Superior Comfort Heating.Cooling for a/c system maintenance
Clear ✕All 51 Google reviews tagged “A/C system maintenance” · showing 40
Miciah was a very pleasant, knowledgeable, and efficient young man.
My air works!! Yay! John was very kind and did a great job. Let me know everything he was doing, very knowledgeable!!
I just wish when you got your bill. It broke it down for you labor parts taxes, but it don’t. It just tells you the total.
Dave gave me good info about my request and equipment needs or not. It was refreshing to deal with. If any future service is required, Superior is who I would call.
Superior Comfort Heating/Cooling, number #1 fast and courteous. Thanks again.
Aaron and Kevin we’re on time and very polite and courteous. They explained everything they were doing and they did it. They both put shoe covers on prior to walking through my home. I was quite satisfied with the Service that I received. I inadvertently clicked on Water Heater and couldn’t correct it. They did a…
Alex the tech was awesome, informative and very helpful and polite.
Technician John did a great job addressing our concerns with an explanation of what our options would be… but more importantly he did not try to sell us something we do not need.
Excellent Service!! John Parsons was an excellent HVAC technician. He knows his stuff and didn't talk over my head.
Technician was right out to assist my elderly mother. I highly recommend Superior
Jimmy A and Hussein A came to replace old AC with my new AC unit today and they were very prompt, knowledgeable and friendly! I am very impressed with the install and their service! I highly recommend using Superior Comfort!
Bryan was courteous and knowledgeable. However, I didn’t like how I was charged a $100 sur-charge on my service once the job was completed. I did not approve this charge for him coming 2 days earlier. I would have waited the additional 2 days since heat wave was over. Superior should have stated this fee upfront as…
Alex was very conscientious and professional. He took great pains to explain everything that had to be done.
We had them unhook put AC unit so we could move it and put it on a cement slab. They came and hooked it back up. In 100 degree weather. We appreciate them. They did a good job.
I had the best experience today with Superior Comfort! My air conditioner decided to stop working on one of the hottest days of the year. I called at 1:17 and here I am at 3:15 writing this review with my air fixed! My technician was Steve Nash and I couldn’t recommend him enough! He was polite, worked quickly and…
Phil seemed pretty honest which is rare these days. He basically told me that my air conditioning is way too old and should really probably replace. They don't make freon for my air conditioning anymore anyway. He also checked out my furnace and he was honest and said your furniture is fine. So while I didn't…
Dave was the best! He showed up and did a very professional job. He explained everything that he was doing and told me what the specs were and what my numbers were showing. Did a great job cleaning up the debris from my unit (see pics. did not get after pics), sealed up some leaking connectors and charged up my…
Even though my AC unit could not be repaired, Bryan Rivera, the technician, was very polite and knowledgeable! I look forward to possibly getting a new AC unit installed.
He was very nice efficient friendly and thorough.
Had maintenance performed on my air conditioning unit and hot water tank. The technician, David Barnes was very thorough and informative. I was very pleased with the service. David represented the company very well - he takes a lot of pride in his work. He also speaks very highly of his employer and the company.…
Phil was great, he took the time and explained everything to me step by step, I am pleased with the service and will choose and recommend superior comfort again
Phil was awesome he explained everything and very kind and polite. Definitely would recommend.
Had to have the AC and Furnace replaced at my mom’s house and used Superior Comfort to do it. Everything went very well and the two guys Tyler Sparks & Kyle Bazzy were professional and polite. They cleaned up everything after the job was completed and went the extra mile in making sure everything was installed…
My wife & I are really happy with Alex Dixon as he is a very professional ,friendly young man who added freon & made some adjustments which made our home a lot cooler. I suggest he receives a nice raise. 😀
John was awesome, detailed and friendly. Great organization. Thanks again!
Dominic was on time very professional and knowledgeable. He explained everything thing that was done and how to proceed with addressing any issues that were found. I highly recommend Superior Comfort for any maintenance and installation needs you may have
John was very knowledgeable and helpful with fixing my 1983 heat pump. I highly recommend John with Superior Comfort for any of your hvac needs.
Alex was prompt , friendly, professional and knowledgeable.
Great communicator. Ask me great questions to ensure I understood how to use the new panel. Walked me through the why. Thank you Mikayla and team
Greatly appreciate the friendly local service of Superior Heating And Cooling. Kevin fixed up our little issue no problem really appreciate the respectful service.
John was polite, professional, and explained things to me.
Our technician Alex came out to look at an issue with our AC unit. Alex was very pleasant to work with and very knowledgeable, and I was very pleased with the information and options he gave us.
Alex was very knowledgeable and a pleasure to work with. He diagnosed the issue and gave me all options to fix my ac unit. I would recommend Superior to everyone
The tech was great and explained everything to me. Wonderful service!
Kevin was a very knowledgeable, thorough, professional and polite dude. I would certainly like to have him out again if needed.
A little higher price than I expected but did the job quickly and gave me all the options.
Very professional, timely, and knowledgeable service. Highly recommend!
Kevin did an awesome job. He was friendly & professional! I will be calling Superior again! Thank you for great service.
The tech, Kevin, was very thorough in his inspection for our annual AC maintenance. He gave good feedback and recommendations. This was the first time I used Superior, and I will be using them again for our furnace maintenance and for any other future needs. Highlight recommended!
Had our furnaces checked with Mikayla. She was such a breath of fresh air on a cold Wintery day! She was personable, loved our dogs, and best of all she was efficient and knowledgeable. She shared information with us so that we were caught up on everything with our furnaces and updates from the Company! She’s welcome back anytime!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 71 | $192–$1.1k |
| HVAC system maintenance | 63 | $104–$417 |
| A/C system maintenance | 51 | $78–$353 |
| A/C system repair | 45 | $209–$585 |
| Heating system installation | 41 | $1.4k–$2.4k |
| Heating system repair | 22 | $158–$731 |
| Heating system maintenance | 22 | $54–$278 |
| Water heater installation | 19 | $1.2k–$2.8k |
