Experts Reviews · Company report
Superior Comfort Heating.Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%92+13Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Superior Comfort Heating.Cooling

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 440 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Superior Comfort Heating.Cooling is better than 91% of heat pump installation services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Superior Comfort Heating.Cooling is better than 88% of heat pump installation services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Superior Comfort Heating.Cooling is better than —% of heat pump installation services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Superior Comfort Heating.Cooling is better than 92% of heat pump installation services.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Superior Comfort Heating.Cooling is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Superior Comfort Heating.Cooling is better than 100% of heat pump installation services.A
100

Reviews for your job

Customers hired Superior Comfort Heating.Cooling for 8 kinds of job.

Superior Comfort Heating.Cooling for HVAC system maintenance

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Jobs reviewedHow many Google reviews are tagged with this job.63
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$104–$417
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#52 / 58
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 63 Google reviews tagged “HVAC system maintenance” · showing 20

Kelechi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Very happy with the service from Superior Comfort! The technician was friendly and courteous and did a great job with my heater maintenance. Their yearly membership offers great benefits, so I decided to sign up. I’m very pleased and would definitely recommend them for heating and cooling services!

Paid $200–400Great priceHVAC system maintenanceHeating system maintenance
melodeeLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Technician arrived timely and was very friendly. Gave us straight answers about our problem. I will call again when the need arises!

HVAC system maintenance
mark9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Very good service. Found some issues and took care of them. Technician was very helpful and knowledgeable. He came prepared. Thank you Mark

Reasonable priceHVAC system maintenance
Lila7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Aaron was a very professional, friendly tech. Checked all parts for functional working on the HVAC system. Answered all questions. Great service!

Paid $1–200Great priceHVAC system maintenance
Lamanzer11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

John was fantastic! Very knowledgeable and used technology to help solve my furnace problem after three other companies and five technicians came out and could not! I highly recommend him.

HVAC system maintenance
Jordan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

On time…friendly…great customer service!

HVAC system maintenance
TammyLocal Guide · 105 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Awesome gentlemen; great customer service; respectful and seem to do a thorough boiler service. Highly recommend.

Great priceHVAC system maintenanceHeating system maintenance
SueLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Our technician Phil, was amazing. Walk us through the process of a furnace tune-up and explained everything in detail along the way. Very honest, knowledgeable and trust worthy. Would highly recommend Superior Comfort Heating and Cooling. We are definitely using them for our future needs. We are extremely grateful for his honesty and thoroughness.

Paid $1–200Great priceHVAC system maintenance
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great !!

Paid $1–100Reasonable priceHVAC system maintenance
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Zach was great. Extremely detailed, courteous and explained everything perfectly during the furnace tune up.

Great priceHVAC system maintenance
Deborah11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Aaron was awesome, very polite, efficient, knowledgeable and paid attention to detail! He was very respectful to me and property. He was here to do the fall furnace maintenance check. Looking forward to other visits through the Comfy Club. Superior is a great business!!

Great priceHVAC system maintenance
SkLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Dominic was punctual, professional, and thorough. He explained everything he was doing and gave us recommendations. A very good experience.

Reasonable priceHVAC system maintenance
RickLocal Guide · 535 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★

After several estimates, we decided to go with Superior. Initially everything was smooth through the installation. After that things went downhill fast. The inspection failed. The AC went out twice within a month. It took 2 dispatches to fix the violations, & 3 dispatches to fix the AC, which included the…

Paid $2,000+Reasonable priceHVAC system repairHVAC system maintenanceInstall AC
Rachel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

John explained everything as he checked the AC and made repairs.

Paid $1–200Great priceHVAC system repairHVAC system maintenance
craig8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Dave gave me good info about my request and equipment needs or not. It was refreshing to deal with. If any future service is required, Superior is who I would call.

HVAC system maintenanceA/C system maintenance
Austin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kevin and Aaron are great and showed me everything and walked me through any concerns during my furnace inspection

Paid $600–800Reasonable priceHVAC system maintenance
Bharat4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tech was very thorough and explaining the options, great manner handling calls and showing up, great service in this field

Paid $1,000–1,200Great priceHVAC system repairHVAC system maintenance
Joe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had a tech perform the routine maintenance for our AC and furnace. Great job cleaning the air unit, supplied pictures of everything that was completed. Tech was in and out quickly, very efficient worker.

Paid $1–200Reasonable priceHVAC system maintenance
Jamie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very nice young lady, knowledgeable, quick efficient. Hope we get her again.

Paid $1–100Reasonable priceHVAC system maintenance
James9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dave was the best! He showed up and did a very professional job. He explained everything that he was doing and told me what the specs were and what my numbers were showing. Did a great job cleaning up the debris from my unit (see pics. did not get after pics), sealed up some leaking connectors and charged up my…

Customer photo from James's review
Reasonable priceHVAC system maintenanceA/C system maintenance

Show more HVAC system maintenance reviews (43 more) →

Price

$244-41% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 60%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair71$192–$1.1k
HVAC system maintenance63$104–$417
A/C system maintenance51$78–$353
A/C system repair45$209–$585
Heating system installation41$1.4k–$2.4k
Heating system repair22$158–$731
Heating system maintenance22$54–$278
Water heater installation19$1.2k–$2.8k

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