How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%92+13Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORESuperior Comfort Heating.Cooling
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 440 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Superior Comfort Heating.Cooling for 8 kinds of job.
Superior Comfort Heating.Cooling for HVAC system maintenance
Clear ✕All 63 Google reviews tagged “HVAC system maintenance” · showing 40
Very happy with the service from Superior Comfort! The technician was friendly and courteous and did a great job with my heater maintenance. Their yearly membership offers great benefits, so I decided to sign up. I’m very pleased and would definitely recommend them for heating and cooling services!
Technician arrived timely and was very friendly. Gave us straight answers about our problem. I will call again when the need arises!
Very good service. Found some issues and took care of them. Technician was very helpful and knowledgeable. He came prepared. Thank you Mark
Aaron was a very professional, friendly tech. Checked all parts for functional working on the HVAC system. Answered all questions. Great service!
John was fantastic! Very knowledgeable and used technology to help solve my furnace problem after three other companies and five technicians came out and could not! I highly recommend him.
On time…friendly…great customer service!
Awesome gentlemen; great customer service; respectful and seem to do a thorough boiler service. Highly recommend.
Our technician Phil, was amazing. Walk us through the process of a furnace tune-up and explained everything in detail along the way. Very honest, knowledgeable and trust worthy. Would highly recommend Superior Comfort Heating and Cooling. We are definitely using them for our future needs. We are extremely grateful for his honesty and thoroughness.
Great !!
Zach was great. Extremely detailed, courteous and explained everything perfectly during the furnace tune up.
Aaron was awesome, very polite, efficient, knowledgeable and paid attention to detail! He was very respectful to me and property. He was here to do the fall furnace maintenance check. Looking forward to other visits through the Comfy Club. Superior is a great business!!
Dominic was punctual, professional, and thorough. He explained everything he was doing and gave us recommendations. A very good experience.
After several estimates, we decided to go with Superior. Initially everything was smooth through the installation. After that things went downhill fast. The inspection failed. The AC went out twice within a month. It took 2 dispatches to fix the violations, & 3 dispatches to fix the AC, which included the…
John explained everything as he checked the AC and made repairs.
Dave gave me good info about my request and equipment needs or not. It was refreshing to deal with. If any future service is required, Superior is who I would call.
Kevin and Aaron are great and showed me everything and walked me through any concerns during my furnace inspection
Tech was very thorough and explaining the options, great manner handling calls and showing up, great service in this field
Had a tech perform the routine maintenance for our AC and furnace. Great job cleaning the air unit, supplied pictures of everything that was completed. Tech was in and out quickly, very efficient worker.
Very nice young lady, knowledgeable, quick efficient. Hope we get her again.
Dave was the best! He showed up and did a very professional job. He explained everything that he was doing and told me what the specs were and what my numbers were showing. Did a great job cleaning up the debris from my unit (see pics. did not get after pics), sealed up some leaking connectors and charged up my…
Excellent.Dave knows his HVAC systems and diagnostics.He had me back up and running in no-time.
The tech was pleasant and informative. A replacement part was needed and she took care of it. However, she didn’t complete the entire maintenance check as stated. I didn’t realize it myself until after she was gone. Overall the experience was good and we’ll use them again.
John was amazing. He was very personable. If I needed anything else done I would definitely ask for him. He answered all my questions and explained things in language I could understand. That’s important for somebody who doesn’t know anything. I’m very very happy with the service.
He was very nice efficient friendly and thorough.
Had maintenance performed on my air conditioning unit and hot water tank. The technician, David Barnes was very thorough and informative. I was very pleased with the service. David represented the company very well - he takes a lot of pride in his work. He also speaks very highly of his employer and the company.…
Kevin was polite and efficient in addressing my HVAC issue. Took ownership of possible issue with my comfy club membership to follow up with office.
Dominic was on time very professional and knowledgeable. He explained everything thing that was done and how to proceed with addressing any issues that were found. I highly recommend Superior Comfort for any maintenance and installation needs you may have
Great communicator. Ask me great questions to ensure I understood how to use the new panel. Walked me through the why. Thank you Mikayla and team
Zach was an excellent technician, his knowledge and ability took care of our air conditioning. He also offered a maintenance plan that we purchased that makes our maintenance of our heating and cooling manageable.
Had our furnaces checked with Mikayla. She was such a breath of fresh air on a cold Wintery day! She was personable, loved our dogs, and best of all she was efficient and knowledgeable. She shared information with us so that we were caught up on everything with our furnaces and updates from the Company! She’s welcome back anytime!
Makayla
He was great very friendly quiet and quick had full hvac system installed him and the team were superb!!! Hands down would recomend him to anyone
Zack and Kevin were very nice, helpful and most of all respectful. I highly recommend Superior Comfort!
Superior Comfort provided outstanding service during my AC maintenance appointment. Technicians Brayden and Makayla were professional, knowledgeable, and extremely thorough throughout the entire visit. They took the time to carefully inspect and clean everything, made sure my system was running efficiently, and…
Service was great. Everything looked ok. Problem due to very low outside temperatures.????. $89 charge seemed high for no definative cause of issue
Service Tech was thorough and courteous.
Just had the best experience with Paul from SUPERIOR COMFORT HEATING & COOLING! Put me at ease. Explained everything in detail so I could understand. Even Explained it to my BIL to make me feel better about installing a new furnace. I knew I needed, since mine is 33 yrs old & a money pit. I highly recommend them.…
My technician Mikayla was extremely professional and courteous.! She also did a great job making sure all the components of my furnace were operating correctly. Superior Comfort is a great company that I know I can count on and I would recommend them to anyone for their HVAC and plumbing needs.
All except the men who came to My home, was done on the phone. Very good patience and came to My level when things were explained. We are very pleased.
Service was free. I think the person they sent out was new. Didn't seem to be very knowledgeable but was nice. I didn't receive the phone call ahead. He said there was a phone call & a text but I didn't get either one
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 71 | $192–$1.1k |
| HVAC system maintenance | 63 | $104–$417 |
| A/C system maintenance | 51 | $78–$353 |
| A/C system repair | 45 | $209–$585 |
| Heating system installation | 41 | $1.4k–$2.4k |
| Heating system repair | 22 | $158–$731 |
| Heating system maintenance | 22 | $54–$278 |
| Water heater installation | 19 | $1.2k–$2.8k |
