How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%92+13Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORESuperior Comfort Heating.Cooling
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 440 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Superior Comfort Heating.Cooling for 8 kinds of job.
Superior Comfort Heating.Cooling for HVAC system repair
Clear ✕All 71 Google reviews tagged “HVAC system repair” · showing 20
Steve represented as a technician this company wonderfully. Great guy to deal with friendly and knowledgeable and fix our issue now we have for the winner. Thank you, Steve and of Supeior!
On time , completed estimate and evaluation. Job is being discussed.
Service Rep was excellent - isolated and repaired AC unit and inspected furnace. Reasonable pricing.
Phil was amazing in helping diagnose the problem and was able to help get us scheduled with a sales person immediately to get the furnace and AC installed.
Amazing experience from start to finish. Highly recommend! 💯
Excellent
After several estimates, we decided to go with Superior. Initially everything was smooth through the installation. After that things went downhill fast. The inspection failed. The AC went out twice within a month. It took 2 dispatches to fix the violations, & 3 dispatches to fix the AC, which included the…
John explained everything as he checked the AC and made repairs.
Alex the tech was awesome, informative and very helpful and polite.
Tech was very thorough and explaining the options, great manner handling calls and showing up, great service in this field
Strong technical team w GREAT interpersonal skills. Great work ethic, explained all details with me, answered all my questions and most importantly did a quality job. This was a total system install. Thanks Bryan!!
I was told by other companies they couldn’t get out to look at my air conditioning unit until Monday. That would be 5 days in excessive heat. I called Superior Comfort and they came out the same day. The technician Kevin Williams did an excellent job. He was on time, very professional and had the unit fixed within…
They were able to send a tech out to fix my ac the same day. The tech was very nice, was able to answer my questions and most importantly got the ac unit up and running.
Excellent Service!! John Parsons was an excellent HVAC technician. He knows his stuff and didn't talk over my head.
Alex was very conscientious and professional. He took great pains to explain everything that had to be done.
Performed replacement of AC system and brought up to code everything appears good at this time cold air circulating. Although the weather right now is not requiring the AC looking forward to uninterrupted and functional cool air
I typically do not write reviews; however, this particular company is certainly deserving of a positive one. I recently had some ductwork completed by them. The crew members were consistently respectful, polite, and professional throughout the process. Following the ductwork, I encountered an additional issue. The…
Great service. Technician was courteous and knowledgeable.
Timely and nice.
Prompt in scheduling. Called and got same day service. Tech was young looking so I was skeptical a little at first but he was very knowledgeable and got it up and running again in no time. Thank you superior!!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 71 | $192–$1.1k |
| HVAC system maintenance | 63 | $104–$417 |
| A/C system maintenance | 51 | $78–$353 |
| A/C system repair | 45 | $209–$585 |
| Heating system installation | 41 | $1.4k–$2.4k |
| Heating system repair | 22 | $158–$731 |
| Heating system maintenance | 22 | $54–$278 |
| Water heater installation | 19 | $1.2k–$2.8k |
