How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%92+13Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORESuperior Comfort Heating.Cooling
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 440 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Superior Comfort Heating.Cooling for 8 kinds of job.
Superior Comfort Heating.Cooling for HVAC system repair
Clear ✕All 71 Google reviews tagged “HVAC system repair”
Steve represented as a technician this company wonderfully. Great guy to deal with friendly and knowledgeable and fix our issue now we have for the winner. Thank you, Steve and of Supeior!
On time , completed estimate and evaluation. Job is being discussed.
Service Rep was excellent - isolated and repaired AC unit and inspected furnace. Reasonable pricing.
Phil was amazing in helping diagnose the problem and was able to help get us scheduled with a sales person immediately to get the furnace and AC installed.
Amazing experience from start to finish. Highly recommend! 💯
Excellent
After several estimates, we decided to go with Superior. Initially everything was smooth through the installation. After that things went downhill fast. The inspection failed. The AC went out twice within a month. It took 2 dispatches to fix the violations, & 3 dispatches to fix the AC, which included the…
John explained everything as he checked the AC and made repairs.
Alex the tech was awesome, informative and very helpful and polite.
Tech was very thorough and explaining the options, great manner handling calls and showing up, great service in this field
Strong technical team w GREAT interpersonal skills. Great work ethic, explained all details with me, answered all my questions and most importantly did a quality job. This was a total system install. Thanks Bryan!!
I was told by other companies they couldn’t get out to look at my air conditioning unit until Monday. That would be 5 days in excessive heat. I called Superior Comfort and they came out the same day. The technician Kevin Williams did an excellent job. He was on time, very professional and had the unit fixed within…
They were able to send a tech out to fix my ac the same day. The tech was very nice, was able to answer my questions and most importantly got the ac unit up and running.
Excellent Service!! John Parsons was an excellent HVAC technician. He knows his stuff and didn't talk over my head.
Alex was very conscientious and professional. He took great pains to explain everything that had to be done.
Performed replacement of AC system and brought up to code everything appears good at this time cold air circulating. Although the weather right now is not requiring the AC looking forward to uninterrupted and functional cool air
I typically do not write reviews; however, this particular company is certainly deserving of a positive one. I recently had some ductwork completed by them. The crew members were consistently respectful, polite, and professional throughout the process. Following the ductwork, I encountered an additional issue. The…
Great service. Technician was courteous and knowledgeable.
Timely and nice.
Prompt in scheduling. Called and got same day service. Tech was young looking so I was skeptical a little at first but he was very knowledgeable and got it up and running again in no time. Thank you superior!!!
Dominic was on time very professional and knowledgeable. He explained everything thing that was done and how to proceed with addressing any issues that were found. I highly recommend Superior Comfort for any maintenance and installation needs you may have
Alex was thoroughly versed in our system and was able to swiftly determine the cause and a solution to our problem. As this was a warranty call on a 1.5 year-old system, this also showed that superior stands by their work.
Very professional and knowledgeable.
David was a great man to have come out and fix the AC for us. He explained everything he was doing and double checked everything.
Very knowledgeable technicians who were more then polite helpful. They got the job done withing the time they said they would.
They were very awesome on the work they did for us, which was replacing everything on this 1948 old home, very knowledgeable and very respectful of my old home. They updated everything up to code. I love there membership as well. They even worked thru Michigan horrible weather we keep getting.
He was great very friendly quiet and quick had full hvac system installed him and the team were superb!!! Hands down would recomend him to anyone
Alex was very knowledgeable and a pleasure to work with.
Very nice guy Explained everything in detail and professional
Very educational
Professional repair of furnace. Electronic connection between furnace and thermostat. His knowledge made this repair look easy. High technology requires a professional. No cost. It's under warranty.
Zack is a good guy. Thank you for the quick response and showing up to fix our furnace.
Great service! Knowledgeable techs speak customer. Courteous professionals. In this weather they were on the spot. I have the cozy, comfy membership for a year now and highly recommend. When I needed them - there was no hesitation. Thanks to Mikayla and Zack!!
Phil was a great guy, very knowledgeable about hvac, I would recommend him to my friends and family
Nothing could be completed today coming back tomorrow
They got the job done within a couple of hours. The tech was super nice.
Fantastic! Alex, the technician, was phenomenal. Very knowledgeable and kind. Excellent communication. Had Paul out to discuss all of our options. Also very knowledgeable and answered all of our questions. Would highly recommend.
Donald and Dominic from superior were very professional, courteous and hard working.They did a great job installing our new furnace. I would highly recommend to anyone.
Alex my tech showed up in a blizzard. I needed Furnace inspection and instead of canceling like everyone else he walked up hill both ways. Tools in one hand coffee mug in the other. He was very thorough. I highly recommend Alex.
All except the men who came to My home, was done on the phone. Very good patience and came to My level when things were explained. We are very pleased.
Phil was great. Very professional. Took his time explaining issues and was very knowledgeable. Answered all my questions.
Phil was very professional! He explained everything in full detail. I definitely will stay with Superior for my heating and cooling.
I never hesitate to call them. Every technician has been great as well as their service.
Jacob was very polite and professional. He patiently answered my questions and even explained features of my furnace that I didn’t know. I am very impressed.
The two gentleman that installed the Furnace were very polite respectful and did a great job! I have recommended them to my neighbors so hopefully you will be getting some new orders. Have a great Christmas and a happy new year. Thank you for your service.
Great, friendly service.
Brian was awesome.... went above and beyond! I highly recommend Superior!
Alex was very professional, friendly and honest. I would recommend him highly .
Our AC unit suddenly stopped working on a scorching day, and I was so relieved when Superior was able to send someone out within an hour. Micah arrived promptly and was knowledgeable, friendly, and incredibly efficient. He quickly diagnosed the issue, replaced the faulty part, and had our system up and running in…
These guys started at 8 in the morning. Worked without stopping, except for a small drink break here and there, all day and finished at five o'clock. Hard working team. Uber polite and respectful. Cleaned up their work areas better than when they arrived. Clean neat install. Very PRO! GREAT WORK ETHIC!
Quick and fast service. Very polite and professional young man.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 71 | $192–$1.1k |
| HVAC system maintenance | 63 | $104–$417 |
| A/C system maintenance | 51 | $78–$353 |
| A/C system repair | 45 | $209–$585 |
| Heating system installation | 41 | $1.4k–$2.4k |
| Heating system repair | 22 | $158–$731 |
| Heating system maintenance | 22 | $54–$278 |
| Water heater installation | 19 | $1.2k–$2.8k |
