Experts Reviews · Company report
Superior Comfort Heating.Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%92+13Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Superior Comfort Heating.Cooling

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 440 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Superior Comfort Heating.Cooling is better than 91% of heat pump installation services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Superior Comfort Heating.Cooling is better than 88% of heat pump installation services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Superior Comfort Heating.Cooling is better than —% of heat pump installation services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Superior Comfort Heating.Cooling is better than 92% of heat pump installation services.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Superior Comfort Heating.Cooling is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Superior Comfort Heating.Cooling is better than 100% of heat pump installation services.A
100

Reviews for your job

Customers hired Superior Comfort Heating.Cooling for 8 kinds of job.

Superior Comfort Heating.Cooling for heating system installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.4k–$2.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 55
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 41 Google reviews tagged “Heating system installation” · showing 20

David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Techs were very knowledgeable. Answered all my questions. Very polite and respectful. Definitely would recommend superior. Easy to get ahold of. AI answers but very easy to get ahold of a human agent. I wish they gave you a choice of free filters or free drain. No more free filters when you’re a member.

Paid $2,000+Reasonable priceHeating system installationInstall AC
Jadyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tyler was really kind and helpful in explaining everything for furnace and ac installation. So far so good with the systems as far as I can tell! Phil and Dennis were a great help as well in determining how best to proceed. Thanks guys!

Paid $2,000+Reasonable priceHeating system installationInstall AC
James10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Gavin and Austin were courteous and polite and did a fantastic job installing our furnace. Would definitely recommend superior heating and cooling to friends, neighbors and family.

Paid $2,000+Reasonable priceHeating system installation
CarolLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

What a great company! They have done all of our work for the past 5-6 years! This was my biggest purchase furnace, AC, new thermostat and got a free water heater (as a surprise bonus, and needed it!). Gavin, Ricky and Roger were AMAZING! Knowledgeable, efficient, friendly & personable!!! They were here for 9 hours,…

Reasonable priceWater heater installationHeating system installationInstall AC
Christine14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Zack was very professional, knowledgeable, and informative- nice guy too! He is the reason we decided to purchase a furnace and ac from you.

Paid $1–200Great priceHeating system installationInstall AC
M7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great company. Fast same day service and installation. Offered perks with purchase. Our installers were very professional, they stayed to make sure everything was perfect, cleaned up home and area as well as I would have. Very friendly, They know how to do the job. This was my second major purchase, and I will use them again if need be

Paid $2,000+Reasonable priceHeating system installationInstall AC
Melissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We will never use anyone else! They are so quick, kind and understanding. Our A/C went out on Sunday by Wednesday (today) they came and installed an entire new system (A/C, furnace, humidifier) Tyler S. And Kyle B. Were the technicians that got the job done quickly, in one day! They were both kind, and courteous,…

Paid $2,000+Reasonable priceHeating system installationInstall AC
Doreen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Installers were very efficient and hardworking. Very polite and respectful of our home. Made the whole experience of having our furnace and air conditioning replaced a smooth easy process. Cleaned up and patiently answered all our questions

Paid $2,000+Reasonable priceHeating system installationThermostat installation
Nicole2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great experience! Hussein and Kyle were on time, professional, friendly, and great to work with. They installed my new furnace and A/C unit efficiently, took the time to explain how to use and maintain everything, and left the work area spotless. I highly recommend them!

Paid $2,000+Reasonable priceA/C system repairHeating system installation
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They did a wonderful job, answered all my questions and addressed all my concerns. They cleaned up afterwards and finished earlier than estimated.

Paid $2,000+Reasonable priceHeating system installation
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tyler S., Roger K., and Kyle B. were absolutely super in installing my new HVAC system and new water heater!!

Paid $2,000+Reasonable priceWater heater installationWater tank installationHeating system installation
Krystle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a great crew come to install my new furnace, AC unit, and water heater. Tyler, Kyle, and Hussein were professional, friendly, and efficient.

Paid $2,000+Reasonable priceWater heater installationWater tank installationHeating system installation
Kathy16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tyler Sparks was amazing. Very nice and courteous. Tyler is very knowledgeable about his job and products.

Paid $2,000+Great priceHeating system installationThermostat installation
Laura8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Crew arrived on time. We’re very conscientious of the surroundings and my property. Informed me as the day went on as to the progress. Would recommend them for any type of repairs that you may need.

Heating system installation
Dennis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had to have the AC and Furnace replaced at my mom’s house and used Superior Comfort to do it. Everything went very well and the two guys Tyler Sparks & Kyle Bazzy were professional and polite. They cleaned up everything after the job was completed and went the extra mile in making sure everything was installed…

Paid $2,000+Reasonable priceA/C system maintenanceHeating system installation
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tyler, Kyle and Sebastian arrived at my home at 9:15 ready to take out the old units of 19 and 25 years old. They asked me questions on where to put the new ac pad outdoors and asked if I had anymore. They worked diligently and professionally until 5 pm. I love my new furnace/central air unit. Tyler walked me…

Paid $2,000+Reasonable priceHeating system installationThermostat installation
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tyler Sparks and Kyle Bazzy did a great job with our furnace and AC unit installation. They were very pleasant. Everything was properly explained and they made sure everything was up to date. Highly recommend!

Paid $1,000+Great priceA/C system repairHeating system installation
RobLocal Guide · 153 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My furnace needed replaced and they set me up quickly and at a fair price. Very happy with the tech and salesman who came out.

Paid $1,000+Reasonable priceWater tank installationHeating system installation
Stacy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tyler Sparks - did excellent job with installing new AC system / made sure everything was working and cleaned up before they left -

Paid $1,000+Reasonable priceHeating system installationThermostat installationService not listed
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We worked with Bryan and Phil on pricing out and replacing our AC and Furnace. Phil was very helpful and took the time to listen to our wants and needs and tailored his recommendations to us. Bryan was very helpful in explaining the process and was able to work with us to make sure that the price and scheduling were…

Great priceHeating system installation

Show more heating system installation reviews (21 more) →

Price

$244-41% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 60%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair71$192–$1.1k
HVAC system maintenance63$104–$417
A/C system maintenance51$78–$353
A/C system repair45$209–$585
Heating system installation41$1.4k–$2.4k
Heating system repair22$158–$731
Heating system maintenance22$54–$278
Water heater installation19$1.2k–$2.8k

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