Experts Reviews · Company report
Superior Comfort Heating.Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%92+13Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Superior Comfort Heating.Cooling

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 440 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Superior Comfort Heating.Cooling is better than 91% of heat pump installation services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Superior Comfort Heating.Cooling is better than 88% of heat pump installation services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Superior Comfort Heating.Cooling is better than —% of heat pump installation services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Superior Comfort Heating.Cooling is better than 92% of heat pump installation services.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Superior Comfort Heating.Cooling is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Superior Comfort Heating.Cooling is better than 100% of heat pump installation services.A
100

Reviews for your job

Customers hired Superior Comfort Heating.Cooling for 8 kinds of job.

Superior Comfort Heating.Cooling for install AC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.6k–$3.7k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Install AC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#50 / 56
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Install AC”

David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Techs were very knowledgeable. Answered all my questions. Very polite and respectful. Definitely would recommend superior. Easy to get ahold of. AI answers but very easy to get ahold of a human agent. I wish they gave you a choice of free filters or free drain. No more free filters when you’re a member.

Paid $2,000+Reasonable priceHeating system installationInstall AC
Jadyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tyler was really kind and helpful in explaining everything for furnace and ac installation. So far so good with the systems as far as I can tell! Phil and Dennis were a great help as well in determining how best to proceed. Thanks guys!

Paid $2,000+Reasonable priceHeating system installationInstall AC
CarolLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

What a great company! They have done all of our work for the past 5-6 years! This was my biggest purchase furnace, AC, new thermostat and got a free water heater (as a surprise bonus, and needed it!). Gavin, Ricky and Roger were AMAZING! Knowledgeable, efficient, friendly & personable!!! They were here for 9 hours,…

Reasonable priceWater heater installationHeating system installationInstall AC
RickLocal Guide · 535 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★

After several estimates, we decided to go with Superior. Initially everything was smooth through the installation. After that things went downhill fast. The inspection failed. The AC went out twice within a month. It took 2 dispatches to fix the violations, & 3 dispatches to fix the AC, which included the…

Paid $2,000+Reasonable priceHVAC system repairHVAC system maintenanceInstall AC
Christine14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Zack was very professional, knowledgeable, and informative- nice guy too! He is the reason we decided to purchase a furnace and ac from you.

Paid $1–200Great priceHeating system installationInstall AC
M7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great company. Fast same day service and installation. Offered perks with purchase. Our installers were very professional, they stayed to make sure everything was perfect, cleaned up home and area as well as I would have. Very friendly, They know how to do the job. This was my second major purchase, and I will use them again if need be

Paid $2,000+Reasonable priceHeating system installationInstall AC
Melissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We will never use anyone else! They are so quick, kind and understanding. Our A/C went out on Sunday by Wednesday (today) they came and installed an entire new system (A/C, furnace, humidifier) Tyler S. And Kyle B. Were the technicians that got the job done quickly, in one day! They were both kind, and courteous,…

Paid $2,000+Reasonable priceHeating system installationInstall AC
Tina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ricky and Jimmy were on time and very neat and professional. They answered all my questions and did an excellent job.

Reasonable priceInstall ACThermostat installation
henry10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great install new furnace and AC system went over all details and showed me everything and made sure i was satisfied. Cleaned up nicely and very professional team.

Paid $1,000+Great priceHeating system installationInstall AC
Tia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We were very happy with the installation (Ricky O / Jimmy Adam’s ) they were professional, efficient and answered all our questions with great knowledge.

Paid $1,000+Reasonable priceHeating system installationInstall ACThermostat installation
Dominic1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Jimmy and Ricky from Superior Comfort Heating and Cooling, what a great job they did for us. Both men answered all my questions on any matter that I had very polite and respectful. They had questions for me and we talked our way through them, like running copper for air conditioner unit outside a different way from…

Paid $1,000+Reasonable priceHeating system installationInstall ACThermostat installation
Stacy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very helpful and informative. Got the job done earlier than expected a d they even gave the dogs toys. The house is warm and I couldn't be happier

Paid $1,000+Reasonable priceHeating system installationInstall ACThermostat installation
Mandy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Ricky and Jimmy were amazing! Went above and beyond to make sure we were comfortable with our new furnace and AC. Professional, friendly, helpful, kind. Would recommend to everyone!!!

Paid $1,000+Reasonable priceHeating system installationInstall thermostatInstall AC
Wendy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Ricky and Jimmy did a great job installing my AC and furnace. Very knowledgeable

Paid $1,000+Reasonable priceHeating system installationInstall thermostatInstall AC
Stacy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Our technicians worked non-stop on installing the A/C and furnace. They never took a break. We were very pleased with the service and the price we were quoted for the new hvac unit. Highly recommend Superior.

Paid $1,000+Reasonable priceHeating system installationInstall thermostatInstall AC
Linda15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a whole new system put in, furnace, A/C unit, hot water tank. Two very nice technicians came on time, actually little early. Polite, explained everything, total cleanup when done.

Paid $1,000+Reasonable priceHeating system installationInstall AC
Tim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very happy with everybody involved

Customer photo from Tim's reviewCustomer photo from Tim's review
Paid $1,000+Great priceHeating system installationInstall thermostatInstall AC
JUANLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These guys started at 8 in the morning. Worked without stopping, except for a small drink break here and there, all day and finished at five o'clock. Hard working team. Uber polite and respectful. Cleaned up their work areas better than when they arrived. Clean neat install. Very PRO! GREAT WORK ETHIC!

Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Vicki6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceInstall thermostatInstall AC

Price

$244-41% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 60%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair71$192–$1.1k
HVAC system maintenance63$104–$417
A/C system maintenance51$78–$353
A/C system repair45$209–$585
Heating system installation41$1.4k–$2.4k
Heating system repair22$158–$731
Heating system maintenance22$54–$278
Water heater installation19$1.2k–$2.8k

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