How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%92+13Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORESuperior Comfort Heating.Cooling
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 440 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Superior Comfort Heating.Cooling for 8 kinds of job.
Superior Comfort Heating.Cooling for install AC
Clear ✕All 19 Google reviews tagged “Install AC”
Techs were very knowledgeable. Answered all my questions. Very polite and respectful. Definitely would recommend superior. Easy to get ahold of. AI answers but very easy to get ahold of a human agent. I wish they gave you a choice of free filters or free drain. No more free filters when you’re a member.
Tyler was really kind and helpful in explaining everything for furnace and ac installation. So far so good with the systems as far as I can tell! Phil and Dennis were a great help as well in determining how best to proceed. Thanks guys!
What a great company! They have done all of our work for the past 5-6 years! This was my biggest purchase furnace, AC, new thermostat and got a free water heater (as a surprise bonus, and needed it!). Gavin, Ricky and Roger were AMAZING! Knowledgeable, efficient, friendly & personable!!! They were here for 9 hours,…
After several estimates, we decided to go with Superior. Initially everything was smooth through the installation. After that things went downhill fast. The inspection failed. The AC went out twice within a month. It took 2 dispatches to fix the violations, & 3 dispatches to fix the AC, which included the…
Zack was very professional, knowledgeable, and informative- nice guy too! He is the reason we decided to purchase a furnace and ac from you.
Great company. Fast same day service and installation. Offered perks with purchase. Our installers were very professional, they stayed to make sure everything was perfect, cleaned up home and area as well as I would have. Very friendly, They know how to do the job. This was my second major purchase, and I will use them again if need be
We will never use anyone else! They are so quick, kind and understanding. Our A/C went out on Sunday by Wednesday (today) they came and installed an entire new system (A/C, furnace, humidifier) Tyler S. And Kyle B. Were the technicians that got the job done quickly, in one day! They were both kind, and courteous,…
Ricky and Jimmy were on time and very neat and professional. They answered all my questions and did an excellent job.
Great install new furnace and AC system went over all details and showed me everything and made sure i was satisfied. Cleaned up nicely and very professional team.
We were very happy with the installation (Ricky O / Jimmy Adam’s ) they were professional, efficient and answered all our questions with great knowledge.
Jimmy and Ricky from Superior Comfort Heating and Cooling, what a great job they did for us. Both men answered all my questions on any matter that I had very polite and respectful. They had questions for me and we talked our way through them, like running copper for air conditioner unit outside a different way from…
Very helpful and informative. Got the job done earlier than expected a d they even gave the dogs toys. The house is warm and I couldn't be happier
Ricky and Jimmy were amazing! Went above and beyond to make sure we were comfortable with our new furnace and AC. Professional, friendly, helpful, kind. Would recommend to everyone!!!
Ricky and Jimmy did a great job installing my AC and furnace. Very knowledgeable
Our technicians worked non-stop on installing the A/C and furnace. They never took a break. We were very pleased with the service and the price we were quoted for the new hvac unit. Highly recommend Superior.
I had a whole new system put in, furnace, A/C unit, hot water tank. Two very nice technicians came on time, actually little early. Polite, explained everything, total cleanup when done.
Very happy with everybody involved
These guys started at 8 in the morning. Worked without stopping, except for a small drink break here and there, all day and finished at five o'clock. Hard working team. Uber polite and respectful. Cleaned up their work areas better than when they arrived. Clean neat install. Very PRO! GREAT WORK ETHIC!
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 71 | $192–$1.1k |
| HVAC system maintenance | 63 | $104–$417 |
| A/C system maintenance | 51 | $78–$353 |
| A/C system repair | 45 | $209–$585 |
| Heating system installation | 41 | $1.4k–$2.4k |
| Heating system repair | 22 | $158–$731 |
| Heating system maintenance | 22 | $54–$278 |
| Water heater installation | 19 | $1.2k–$2.8k |

