Experts Reviews · Company report
Superior Comfort Heating.Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%92+13Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Superior Comfort Heating.Cooling

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 440 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Superior Comfort Heating.Cooling is better than 91% of heat pump installation services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Superior Comfort Heating.Cooling is better than 88% of heat pump installation services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Superior Comfort Heating.Cooling is better than —% of heat pump installation services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Superior Comfort Heating.Cooling is better than 92% of heat pump installation services.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Superior Comfort Heating.Cooling is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Superior Comfort Heating.Cooling is better than 100% of heat pump installation services.A
100

Reviews for your job

Customers hired Superior Comfort Heating.Cooling for 8 kinds of job.

Superior Comfort Heating.Cooling for thermostat installation

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Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.78
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$246–$509
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 33
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Thermostat installation”

CarolLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

What a great company! They have done all of our work for the past 5-6 years! This was my biggest purchase furnace, AC, new thermostat and got a free water heater (as a surprise bonus, and needed it!). Gavin, Ricky and Roger were AMAZING! Knowledgeable, efficient, friendly & personable!!! They were here for 9 hours,…

Reasonable priceWater heater installationHeating system installationInstall AC
RickLocal Guide · 535 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★

After several estimates, we decided to go with Superior. Initially everything was smooth through the installation. After that things went downhill fast. The inspection failed. The AC went out twice within a month. It took 2 dispatches to fix the violations, & 3 dispatches to fix the AC, which included the…

Paid $2,000+Reasonable priceHVAC system repairHVAC system maintenanceInstall AC
Doreen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Installers were very efficient and hardworking. Very polite and respectful of our home. Made the whole experience of having our furnace and air conditioning replaced a smooth easy process. Cleaned up and patiently answered all our questions

Paid $2,000+Reasonable priceHeating system installationThermostat installation
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tyler S., Roger K., and Kyle B. were absolutely super in installing my new HVAC system and new water heater!!

Paid $2,000+Reasonable priceWater heater installationWater tank installationHeating system installation
Krystle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a great crew come to install my new furnace, AC unit, and water heater. Tyler, Kyle, and Hussein were professional, friendly, and efficient.

Paid $2,000+Reasonable priceWater heater installationWater tank installationHeating system installation
diane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★

The tech was pleasant and informative. A replacement part was needed and she took care of it. However, she didn’t complete the entire maintenance check as stated. I didn’t realize it myself until after she was gone. Overall the experience was good and we’ll use them again.

Paid $2,000+Not sureHVAC system maintenanceThermostat installationService not listed
Kathy16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tyler Sparks was amazing. Very nice and courteous. Tyler is very knowledgeable about his job and products.

Paid $2,000+Great priceHeating system installationThermostat installation
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tyler, Kyle and Sebastian arrived at my home at 9:15 ready to take out the old units of 19 and 25 years old. They asked me questions on where to put the new ac pad outdoors and asked if I had anymore. They worked diligently and professionally until 5 pm. I love my new furnace/central air unit. Tyler walked me…

Paid $2,000+Reasonable priceHeating system installationThermostat installation
Stacy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tyler Sparks - did excellent job with installing new AC system / made sure everything was working and cleaned up before they left -

Paid $1,000+Reasonable priceHeating system installationThermostat installationService not listed
KathyLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They were very awesome on the work they did for us, which was replacing everything on this 1948 old home, very knowledgeable and very respectful of my old home. They updated everything up to code. I love there membership as well. They even worked thru Michigan horrible weather we keep getting.

Paid $1,000+Great priceHVAC system repairHeating system repairHeating system installation
Tina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ricky and Jimmy were on time and very neat and professional. They answered all my questions and did an excellent job.

Reasonable priceInstall ACThermostat installation
Tia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We were very happy with the installation (Ricky O / Jimmy Adam’s ) they were professional, efficient and answered all our questions with great knowledge.

Paid $1,000+Reasonable priceHeating system installationInstall ACThermostat installation
Dominic1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Jimmy and Ricky from Superior Comfort Heating and Cooling, what a great job they did for us. Both men answered all my questions on any matter that I had very polite and respectful. They had questions for me and we talked our way through them, like running copper for air conditioner unit outside a different way from…

Paid $1,000+Reasonable priceHeating system installationInstall ACThermostat installation
Stacy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very helpful and informative. Got the job done earlier than expected a d they even gave the dogs toys. The house is warm and I couldn't be happier

Paid $1,000+Reasonable priceHeating system installationInstall ACThermostat installation
Mandy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Ricky and Jimmy were amazing! Went above and beyond to make sure we were comfortable with our new furnace and AC. Professional, friendly, helpful, kind. Would recommend to everyone!!!

Paid $1,000+Reasonable priceHeating system installationInstall thermostatInstall AC
Jill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Just had the best experience with Paul from SUPERIOR COMFORT HEATING & COOLING! Put me at ease. Explained everything in detail so I could understand. Even Explained it to my BIL to make me feel better about installing a new furnace. I knew I needed, since mine is 33 yrs old & a money pit. I highly recommend them.…

Paid $1,000+Great priceHVAC system maintenanceA/C system maintenanceA/C system repair
PhilLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Did a fantastic job on the install! Fixed our air flow issue which another company said they did nothing wrong on when installing the coil last year. Superior Comfort went above and beyond to help us out and didn't nickel or dime us to death. Very efficient install and the house feels much warmer now. Everyone was…

Customer photo from Phil's review
Paid $1,000+Great priceHeating system installationInstall thermostatThermostat installation
Scott6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $400–600Reasonable priceHeating system maintenanceThermostat installation

Price

$244-41% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 60%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair71$192–$1.1k
HVAC system maintenance63$104–$417
A/C system maintenance51$78–$353
A/C system repair45$209–$585
Heating system installation41$1.4k–$2.4k
Heating system repair22$158–$731
Heating system maintenance22$54–$278
Water heater installation19$1.2k–$2.8k

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