Experts Reviews · Company report
Superior Comfort Heating.Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%92+13Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Superior Comfort Heating.Cooling

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 440 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Superior Comfort Heating.Cooling is better than 91% of heat pump installation services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Superior Comfort Heating.Cooling is better than 88% of heat pump installation services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Superior Comfort Heating.Cooling is better than —% of heat pump installation services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Superior Comfort Heating.Cooling is better than 92% of heat pump installation services.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Superior Comfort Heating.Cooling is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Superior Comfort Heating.Cooling is better than 100% of heat pump installation services.A
100

Reviews for your job

Customers hired Superior Comfort Heating.Cooling for 8 kinds of job.

Superior Comfort Heating.Cooling for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 19 Google reviews tagged “Water heater installation”

Randy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Very professional,clean and kind.

Paid $1,800–2,000Reasonable priceWater heater installation
Ava3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Without a doubt the team was rock stars. The professionalism and friendliness of the entire team.

Paid $2,000+Reasonable priceWater heater installation
Ted1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

My technician Bryan was very friendly And definitely very knowledgeable in His profession. He found the problem within minutes and explained what the repair.would be. Inaddition my waterheater was not working and he simply reset it and now no problem. I would go to Superior for my heating and cooling service.

Paid $1–200Great priceWater heater installation
Ann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Gavin was polite, respectful, caring and knowledgeable. He answered all of our questions. He is a great technician. Kudos to Gavin!

Paid $1,600–1,800Reasonable priceWater heater installation
corey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Highly recommend superior comfort. They have the best prices and a great team. In the past year they have upgraded my ac/ my furnace and a hot water tank for the best price

Customer photo from corey's review
Paid $2,000+Great priceWater heater installation
Sheila2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The technician Bryan is awesome, he went above and beyond to help me. He is truly appreciated. He was very professional and I would highly recommend this company and Bryan. Mykayla was awesome as well and let me know about a service plan they have that I wasn't aware of. It's a good deal and I believe I will sign up…

Paid $1,600–1,800Reasonable priceWater heater installation
Rob7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Did a quality hot water tank replacement. The guys Who did the swap out were VERY professional and friendly. They were on time and prompt. Would highly recommend!!

Paid $1,800–2,000Reasonable priceWater heater installation
CarolLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

What a great company! They have done all of our work for the past 5-6 years! This was my biggest purchase furnace, AC, new thermostat and got a free water heater (as a surprise bonus, and needed it!). Gavin, Ricky and Roger were AMAZING! Knowledgeable, efficient, friendly & personable!!! They were here for 9 hours,…

Reasonable priceWater heater installationHeating system installationInstall AC
Terry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very professional, excellent workmanship- will use company in the future.

Paid $1,600–1,800Reasonable priceWater heater installation
Sherry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Dominic was so nice and answered every question I had, cleaned up everything and was just an overall nice gentleman.

Reasonable priceWater heater installation
Jessica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had a wonderful experience with all of the technicians that serviced our home. We ran into issues that they quickly solved and fixed. They spent plenty of time at our house insuring our safety with a negative pressure issue after the initial hot water tank replacement, caused by our window air conditioners. This…

Customer photo from Jessica's reviewCustomer photo from Jessica's review
Paid $2,000+Reasonable priceWater heater installation
Michael10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Aaron and Kevin we’re on time and very polite and courteous. They explained everything they were doing and they did it. They both put shoe covers on prior to walking through my home. I was quite satisfied with the Service that I received. I inadvertently clicked on Water Heater and couldn’t correct it. They did a…

Paid $1–200Reasonable priceWater heater installationA/C system maintenance
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tyler S., Roger K., and Kyle B. were absolutely super in installing my new HVAC system and new water heater!!

Paid $2,000+Reasonable priceWater heater installationWater tank installationHeating system installation
Krystle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a great crew come to install my new furnace, AC unit, and water heater. Tyler, Kyle, and Hussein were professional, friendly, and efficient.

Paid $2,000+Reasonable priceWater heater installationWater tank installationHeating system installation
Mikayla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I’m writing this for my grandpa, Tom, he said that both Dominic and Zack did a great job on the hot water tank install, they were efficient, and very friendly! Thank you Dom and Zack for doing the hot water tank for my grandpa!

Reasonable priceWater heater installation
Jamie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

These gentlemen were wonderful! Very nice, very knowledgeable and wildly patient. Zach explained everything to me, dumbed it down when I didn’t understand and then was nice enough to let me call my husband to explain it to him because I know I would get it wrong. Zach and Dominic were professional and just over all…

Paid $1,000+Reasonable priceWater heater installation
Sandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Showed up on time. Pleasant & Friendly. Answered my questions. Worked effectively.

Paid $1,000+OverpricedWater heater installation
Bena month ago★★★★★

Rating only, no written review.

Paid $1,800–2,000Reasonable priceWater heater installation
Laney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $2,000+Reasonable priceWater heater installation

Price

$244-41% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 60%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair71$192–$1.1k
HVAC system maintenance63$104–$417
A/C system maintenance51$78–$353
A/C system repair45$209–$585
Heating system installation41$1.4k–$2.4k
Heating system repair22$158–$731
Heating system maintenance22$54–$278
Water heater installation19$1.2k–$2.8k

Compare with