Experts Reviews · Company report
Superior Fence & Rail logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%23+8Reliability 15%43+6.5Craft & service 20%71+14.2Value 10%53+5.3Momentum 8%73+5.8Track record 7%63+4.4Accountability 5%3+0.2Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.44SCORE

Superior Fence & Rail

Franklin, TN · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 20 gate installation · 4.8★ from 261 Google reviews

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Report card

Percentile vs other gate installation (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and craft & service; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Superior Fence & Rail is better than 23% of gate installation.D
23
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Superior Fence & Rail is better than 43% of gate installation.C
43
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Superior Fence & Rail is better than 71% of gate installation.B
71
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Superior Fence & Rail is better than 53% of gate installation.C
53
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Superior Fence & Rail is better than 73% of gate installation.B
73
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Superior Fence & Rail is better than 63% of gate installation.B
63
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Superior Fence & Rail is better than 3% of gate installation.F
3

Reviews for your job

Customers hired Superior Fence & Rail for 8 kinds of job.

Superior Fence & Rail for custom fabrication

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Custom fabrication”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Custom fabrication”

★★★★★ Jerry · Edited 5 months ago

The guys did a great job. Would definitely recommend them for all your fencing needs and will use them again in the future.

Great priceAluminum fence installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Joe · 11 months ago

Jakob and Gabe did a professional job and were excellent to work with on my fence from Superior Fence and Rail.

Reasonable priceCustom fabrication
★★★★★ Lou · Edited 3 years ago

Todd and his crew , Preston and Gabe, did a very professional job in the installation and repairs required as part of the warranty to uphold the integrity of the company. Todd is a hard working very courteous and honest young man, who values the reputation of the company to the extent he goes above and beyond to…

Custom fabricationGeneral repairs & maintenanceWood fence installation+ Responsiveness+ Punctuality+ Quality
★★★★★ David · 3 years ago

Chase, Jesus, & Preston did an amazing job. Very satisfied with them and the work they performed. Fence is arrow straight and looks very strong. Would recommend these guys and Superior Fence to anybody.

Custom fabricationPrivacy fence installationWood fence installation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 65%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Vinyl fence installation48—
Aluminum fence installation28—
Wood fence installation20—
Privacy fence installation10—
Chain link fence installation6—
Fence installation5—
General repairs & maintenance4—
Custom fabrication3—

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