Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts

Experts Reviews · Company report
Superior Fence & Rail logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%23+8Reliability 15%43+6.5Craft & service 20%71+14.2Value 10%53+5.3Momentum 8%73+5.8Track record 7%63+4.4Accountability 5%3+0.2Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.44SCORE

Superior Fence & Rail

Franklin, TN · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 20 gate installation · 4.8★ from 261 Google reviews

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Report card

Percentile vs other gate installation (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and craft & service; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Superior Fence & Rail is better than 23% of gate installation.D
23
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Superior Fence & Rail is better than 43% of gate installation.C
43
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Superior Fence & Rail is better than 71% of gate installation.B
71
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Superior Fence & Rail is better than 53% of gate installation.C
53
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Superior Fence & Rail is better than 73% of gate installation.B
73
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Superior Fence & Rail is better than 63% of gate installation.B
63
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Superior Fence & Rail is better than 3% of gate installation.F
3

Reviews for your job

Customers hired Superior Fence & Rail for 8 kinds of job.

Superior Fence & Rail for fence installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Fence installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Fence installation”

J1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Andrew was amazing from start to finish on getting my fence in!

Vinyl fence installationFence installation
Susanne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Gabriel’s Team started and completed our fence installation. They were professional, kind, friendly, respectful and detailed. Above and beyond service and recommend.

Great priceAluminum fence installationVinyl fence installationFence installation
SLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We couldn't be happier with the work that we got done with Superior Fence and Rail. We contracted them through home depot services who quickly put us in touch and scheduled us to get an estimate. Getting the estimate was easy and the estimator was efficient and knowledgeable. We were very pleased with the price, so…

Great pricePrivacy fence installationWood fence installationFence installation
Alex6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chase, James and Preston did a wonderful job communicating with us before hand and day of. The fence looks great, we are very happy with it!

Fence installationWood fence installation+ Responsiveness+ Punctuality+ Quality
RichieLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys are top notch. Michael, Tara and the rest of the team were so awesome and went out of their way just to make sure we were happy. The crew came exactly on time and finished in one day like they said they would do. They were all so nice and respectful of our house and property. I highly recommend this company! Thank you Superior crew 🙌🏼

Fence installation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 65%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Vinyl fence installation48—
Aluminum fence installation28—
Wood fence installation20—
Privacy fence installation10—
Chain link fence installation6—
Fence installation5—
General repairs & maintenance4—
Custom fabrication3—

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