Analyzing 5,484,8045.5M ReviewsFor 14,84614.8K Experts

Experts Reviews · Company report
Superior Fence & Rail logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%23+8Reliability 15%43+6.5Craft & service 20%71+14.2Value 10%53+5.3Momentum 8%73+5.8Track record 7%63+4.4Accountability 5%3+0.2Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.44SCORE

Superior Fence & Rail

Franklin, TN · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 20 gate installation · 4.8★ from 261 Google reviews

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Report card

Percentile vs other gate installation (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and craft & service; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Superior Fence & Rail is better than 23% of gate installation.D
23
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Superior Fence & Rail is better than 43% of gate installation.C
43
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Superior Fence & Rail is better than 71% of gate installation.B
71
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Superior Fence & Rail is better than 53% of gate installation.C
53
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Superior Fence & Rail is better than 73% of gate installation.B
73
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Superior Fence & Rail is better than 63% of gate installation.B
63
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Superior Fence & Rail is better than 3% of gate installation.F
3

Reviews for your job

Customers hired Superior Fence & Rail for 8 kinds of job.

Superior Fence & Rail for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “General repairs & maintenance”

R10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Superior Fence did a great job to fix some vandalism that occurred on my farmland. Felipe’s team did a great job and fixed my chain-link fence and installed a new gate. All the process was easy and a success. Mike did a great job estimating the work to be done and found me a perfect aluminum gate following my needs…

Reasonable priceAluminum fence installationGeneral repairs & maintenanceChain link fence installation
Christopher9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Summer 2020 Superior is fantastic. They did a fabulous job of installing a complete fenced yard including three sets of double gates. They are surprisingly quick, thorough and courteous. Best of all, the owner has returned promptly in person several times to realign material that was affected by weather related…

Great priceGeneral repairs & maintenanceVinyl fence installation
Lou11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Todd and his crew , Preston and Gabe, did a very professional job in the installation and repairs required as part of the warranty to uphold the integrity of the company. Todd is a hard working very courteous and honest young man, who values the reputation of the company to the extent he goes above and beyond to…

Custom fabricationGeneral repairs & maintenanceWood fence installation+ Responsiveness+ Punctuality+ Quality
Ann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chase and Preston were great to work with and did a great job. Very knowledgeable and would use Superior Fence and Rail again!

General repairs & maintenanceIron fence installation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 65%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Vinyl fence installation48—
Aluminum fence installation28—
Wood fence installation20—
Privacy fence installation10—
Chain link fence installation6—
Fence installation5—
General repairs & maintenance4—
Custom fabrication3—

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