Lawn care service · Jonesboro, AR · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 49 leaf removal servicesiPosition by Experts Score among all companies we track in this category. · better than 96%
5.0★★★★★739 Google reviews · 20 photos
97%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers report that the company provides thorough weed control and fertilization services, noting visible improvements in lawn health and appearance. Reviewers frequently highlight punctual arrivals, polite staff interactions, and proactive communication via text before visits. A recurring criticism involves missed appointments or incomplete coverage on specific sections of the property, with some clients expressing frustration over scheduling discrepancies and the perceived speed of application.
Google rating: 5.0 out of 5 from 739 reviews (97% five-star).
Reviews on this page: 739 Google reviews (429 with written comments, 10 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: August 5, 2026.
Service: Leaf Removal Service serving Jonesboro, Arkansas.
Data from Google, last updated October 26, 2026.
Score profile vs other leaf removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Superior Lawn ServicesLeaf Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Superior Lawn Services: 97/100 on this factor. Category median: 95.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Superior Lawn Services: 99/100 on this factor. Category median: 94.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Superior Lawn Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Superior Lawn Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Superior Lawn Services: 100/100 on this factor. Category median: 63.A
100
Bar = this company · dark tick = category median.
Star ratings
739 Google reviews we collected
5.0of 5
5 stars71597%
4 stars203%
3 stars20%
2 stars10%
1 star10%
Praise vs complaints
Phrases our text analysis found in 429 written reviews
100%praise
Praise428100%
Complaints20%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price3527%
Reasonable9069%
Overpriced00%
Not sure54%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results20548%
Staff & attitude11026%
Speed & response5012%
Would recommend266%
Communication184%
Honesty & trust133%
Price & value82%
What customers talk about
We read 429 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Trase and superior lawn always do a great job with my yard.”
“Their service has always been consistent, and anytime we’ve had a question or concern, it has been addressed quickly and professionally.”
“John took care of spraying my lawn in a timely fashion and I am very satisfied with the work done.”
“We highly recommend them to anyone looking for dependable and effective lawn care services.”
“Excellent communication regarding the treatment plans.”
“Superior Lawn Service is very dependable and my lawn looks beautiful.”
“The guys at Superior Lawn Services do a great job at an affordable price and are extremely professional!”
People customers mention
Tim7 reviews
Trase6 reviews
Tucker5 reviews
Cody5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Superior Lawn Services for 6 kinds of job. Pick one to see what they paid and said.
Robbie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★
Watched on camera, saw that he took his time and sprayed the yard thoroughly. I’ve used other companies in the past, and they would be out in 30 seconds or not spray the backyard at all. So far I have been pleased with how well they do my yard. My only complaint, I wish that I was told they before so I could make…
Reasonable priceService not listed
Julio7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Trase and superior lawn always do a great job with my yard. If you are looking for a great lawn company superior is the best in Jonesboro.
Donald2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Tucker was friendly and every professional. After a few days I could see that the job was done great.
Reasonable priceService not listed
harlee9714 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Sprayed yard for weeds, fertilized. Hope it looks great in a few days. The rain should help.
Reasonable priceService not listed
LindaLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
This was our first application of weed control. I can’t wait to see the weeds gone.
Service not listed
JonathanLocal Guide · 147 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
We have used Superior Lawn Services for several years now and have always been very pleased with the service we receive. Their lawn spray treatments, fertilizer applications, and other lawn care services have made a noticeable difference in the overall health and appearance of our yard. One thing we especially…
Watched on camera, saw that he took his time and sprayed the yard thoroughly. I’ve used other companies in the past, and they would be out in 30 seconds or not spray the backyard at all. So far I have been pleased with how well they do my yard. My only complaint, I wish that I was told they before so I could make sure everything is easy for them to do their job. Just a minor gripe, but these folks are top notch!!!
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · a month ago
Thank you for your thoughtful review, Robbie! It's wonderful to hear that you noticed the care taken in servicing your yard. We appreciate your feedback regarding communication, and we’ll certainly take that into account moving forward. We're glad to know you’re pleased with our work!
Julio Diaz7 reviewsiTotal number of Google reviews Julio has written across all businesses on Google Maps, not just this one.
Trase and superior lawn always do a great job with my yard. If you are looking for a great lawn company superior is the best in Jonesboro.
Response from the owner · 2 months ago
Thank you for your kind words, Julio! It's wonderful to hear that Trase and the team consistently meet your expectations. We appreciate your recommendation and are glad to know you consider us the best in Jonesboro. Your support means a lot to us!
Carolyne Kitt6 reviewsiTotal number of Google reviews Carolyne has written across all businesses on Google Maps, not just this one.
Thank you for your wonderful feedback, Carolyne! We're so glad to hear that you're loving how your lawn looks. It’s always our goal to help your outdoor space shine. Your satisfaction means a lot to us!
Ryan Begaye7 reviewsiTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Thank you for your feedback, Blake! We're glad to hear that our team was polite and kept you informed before their arrival. Your experience is important to us, and we appreciate your thoughts.
Donald Sprinkle2 reviewsiTotal number of Google reviews Donald has written across all businesses on Google Maps, not just this one.
Tucker was friendly and every professional. After a few days I could see that the job was done great.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 4 months ago
Thank you for your wonderful feedback! It's great to hear that Tucker made a positive impression with his friendly and professional approach. We're glad you noticed the quality of the work done. Your satisfaction is important to us!
Connie Wood3 reviewsiTotal number of Google reviews Connie has written across all businesses on Google Maps, not just this one.
Excellent service. Will continue to use for all our own needs.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 6 months ago
Thank you for your kind words, Rhonda! We're so glad you found our service excellent and that you plan to continue using us for your needs. Your support means a lot to us!
Marsha Merrick4 reviewsiTotal number of Google reviews Marsha has written across all businesses on Google Maps, not just this one.
Thank you for your kind words! We're glad to hear you had a positive experience with our team. It's great to know that our staff made a good impression. Your feedback is truly appreciated!
Rickey Blankenship5 reviewsiTotal number of Google reviews Rickey has written across all businesses on Google Maps, not just this one.
