Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts

Experts Reviews · Company report
Superior Nails logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%85+54Reliability 28%77+21.7Replies to reviews 8%35+2.9Experts Score= 79Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Superior Nails

Sacramento, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 89 nail salons · 4.8★ from 1,536 Google reviews

📞 Call (916) 972-9076Request a call backWebsite ↗

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Superior Nails is better than 85% of nail salons.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Superior Nails is better than 77% of nail salons.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Superior Nails is better than —% of nail salons.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Superior Nails is better than —% of nail salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Superior Nails is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Superior Nails is better than 35% of nail salons.D
35

Reviews for your job

Customers hired Superior Nails for 8 kinds of job.

Superior Nails for waxing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$25–$71
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Waxing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 32

All 6 Google reviews tagged “Waxing”

Theresa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mindy and Crystal thank you for such great service today I’m new to town and needed the love 🥰 great hospitality and costumer service!

Paid $40–60Foot massagesSkin treatmentsSculpted nails
Cortney8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Medicare and pedicure . Service was awesome.Staff was very nice and sweet while my girlfriend and I had an amazing visit. I will most definitely come back. Facility is very peaceful ....

Paid $100–120Foot massagesHand & foot massagesPedicure
CCAT1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The ladies were very helpful. They greeted me with professionalism and regardless to the language barrier we all understood each other nothing but love and respect and great service. I say stop by support the business.

Paid $80–100Foot massagesSkin treatmentsShampoo & conditioning
Mila3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Since I moved to the area I needed a new wax place, I found them and they have been great each time I’ve came. The owner is very nice and welcoming , making sure your taken care of. The staff are also very sweet and follow your instructions . It’s been clean every time I’ve come! I highly recommend them!

Paid $20–40Nail paintingEyebrow waxingAcrylic nails
Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very nice ladies and excellent service!

Paid $60–80Eyebrow beautificationNail paintingWaxing
Stacya year ago★★★★★

Rating only, no written review.

Paid $20–40Eyebrow waxingFacial hair removalWaxing

Price

$53-25% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Foot massages411$45–$79
Sculpted nails155$45–$73
Pedicure121$45–$73
Nail painting93$48–$81
Skin treatments54$121–$184
Manicure52$45–$73
Nail art48$61–$96
Acrylic nails46$50–$79

Compare with

Nails By Tina Le logoNails By Tina LeExperts Score 92Sacramento · 4.91★Nails X Lounge logoNails X LoungeExperts Score 88Sacramento · 4.88★Nature Love Salon logoNature Love SalonExperts Score 86Sacramento · 4.84★