Experts Reviews · Company report
Superior Plumbing & Pipe Lining logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Superior Plumbing & Pipe Lining

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 571 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Superior Plumbing & Pipe Lining is better than 91% of plumbers.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Superior Plumbing & Pipe Lining is better than 91% of plumbers.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Superior Plumbing & Pipe Lining is better than 100% of plumbers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Superior Plumbing & Pipe Lining is better than 90% of plumbers.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Superior Plumbing & Pipe Lining is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Superior Plumbing & Pipe Lining is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Superior Plumbing & Pipe Lining for 8 kinds of job.

Superior Plumbing & Pipe Lining for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.58
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$227–$542
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#34 / 110
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 58 Google reviews tagged “Drain cleaning” · showing 20

AndiLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I cannot recommend this company highly enough! What impressed me most was not just their work, but how they handled an unexpected issue with my project. Everyone I spoke with was understanding, compassionate, and genuinely committed to making things right. Kyle even came out to my home on a Saturday to ensure…

Paid $2,000+Reasonable priceDrain cleaningService not listed
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Petey was awesome. I couldn't ask for a better person to come out and be very professional and get the job done. And not try and charge me a arm and a leg.

Paid $200–400Reasonable priceDrain cleaning
Katie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Coupons are worth it. Used a $50 coupon. Bryce was courtesy, kind and well experienced with cleaning out a stubborn drain stoppage. I also scheduled an appointment to get a free estimate on the lining of cast iron sewer pipes. $500 coupon is also available.

Paid $1–200Great priceDrain cleaning
Patrick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I first spoke to a friendly scheduler who had Joe come out the next morning. He was able to quickly fix my issue and get my house in working order. I called two other plumbers out who first could not fix the issue and the other wanted to repipe for $9,000! Joe was great and Superior Plumbing is the only company I trust to work on my house.

Paid $400–600Great priceDrain cleaning
Chris12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Prompt expert service!

Paid $200–400Reasonable priceDrain cleaning
Justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tyler, Logan and John did an outstanding Job Lining the pipes in my old house. Ive been stressing about this project for years and they put my mind at ease! And shout out to Ryan and the rest of the guys for the repipe, my old house didn't make it easy, but these guys were easy to deal with and worked with my schedule. Definitly recommended them! Thanks!

Great priceDrain cleaningPlumbing pipe repairSewer cleaning
Alan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nate was amazing. Very knowledgeable and super!

Paid $200–400Great priceToilet repairDrain cleaning
J-Local Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The technician "Zach Kaufman from Superior Plumbing and pipe lining" was professional, prompt, on time, knowledgeable, and very very helpful. I give them a 10 out of 10 for sure!!

Paid $200–400Great priceDrain cleaningPlumbing pipe repairSewer cleaning
HeatherLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nate was great! Well informed on how to get the job done.

Paid $400–600Reasonable priceDrain cleaning
roslyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Absolutely wonderful job done by Bryce today. Thank you for being so professional

Paid $600–800Reasonable priceToilet repairDrain cleaning
AlexLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Called for backups with the Kitchen. Superior was able to get here quick, and Bryce was fantastic. Drains are draining again and have a plan moving forward.

Paid $400–600Reasonable priceDrain cleaning
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Technician came during the allotted time that they told me, this was a rush job. they’re able to get here today. Price was very reasonable and everything was upfront before work was started.Technician was very knowledgeable and courteous, and also got veteran discount. I would definitely use them again.

Paid $200–400Reasonable priceDrain cleaning
Calvin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The technician showed up on time was very nice and knowledgeable. Gave great advice very knowledgeable of the process in our home.

Paid $400–600Reasonable priceDrain cleaning
Timothy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Dakota was awesome. Found the problem, fixed it quickly and explained everything he was doing.

Paid $200–300Reasonable priceDrain cleaning
Michael14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Bryce. Performed an outstanding job! Thank you for the superior service!!

Paid $400–600Great priceDrain cleaning
Philip2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I called Superior for a clogged drain. They responded right away. The plumbers name was Joe. He was very neat and knowledgeable. I would definitely use them for future plumbing issues and I would request Joe.

Paid $200–400Drain cleaning
Irma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great in every way. A little overpriced, I thought, but was worth it anyway.

Paid $400–500OverpricedDrain cleaning
H6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★

Did not complete requested services. I told the receptionist and service tech all drains that were slow/ backed up. Tech did a blow out of the entire system, said he checked all drains and assured me that all listed drains were clear. Lav drain was still not draining. He quoted me an additional $300 cost for 1 drain…

Paid $500–600Drain cleaning
Mary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Quick service and well done.

Paid $200–300Reasonable priceDrain cleaningService not listed
KaraLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Nate was efficient, thorough, and kind. Will definitely be using their services again!

Paid $100–200Reasonable priceDrain cleaning

Show more drain cleaning reviews (38 more) →

Price

$529+13% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 56%Overpriced 4%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning58$227–$542
Plumbing pipe repair54$353–$1.2k
Toilet repair37$216–$585
Plumbing leak repair29$271–$980
Plumbing leak detection26$124–$633
Water heater installation24$1.2k–$2.4k
Faucet installation18$305–$933
Sewer repair17$454–$2.4k

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