Experts Reviews · Company report
Superior Plumbing & Pipe Lining logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Superior Plumbing & Pipe Lining

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 571 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Superior Plumbing & Pipe Lining is better than 91% of plumbers.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Superior Plumbing & Pipe Lining is better than 91% of plumbers.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Superior Plumbing & Pipe Lining is better than 100% of plumbers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Superior Plumbing & Pipe Lining is better than 90% of plumbers.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Superior Plumbing & Pipe Lining is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Superior Plumbing & Pipe Lining is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Superior Plumbing & Pipe Lining for 8 kinds of job.

Superior Plumbing & Pipe Lining for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.54
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$353–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#77 / 119
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 54 Google reviews tagged “Plumbing pipe repair” · showing 20

Max7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

They did an. Amazing job fixing my issue and made sure to explain everything they were going to do before getting started and made sure to show me the results when they finished. I will be using them going forward and recommending them to all my friends and family.

Paid $2,000+Great pricePlumbing pipe repair
Will5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Petey was knowledgeable and provided quick and professional service. They had the parts that I needed and provided same day service. I will definitely use them again

Paid $1,000–1,200Great pricePlumbing pipe repair
Justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tyler, Logan and John did an outstanding Job Lining the pipes in my old house. Ive been stressing about this project for years and they put my mind at ease! And shout out to Ryan and the rest of the guys for the repipe, my old house didn't make it easy, but these guys were easy to deal with and worked with my schedule. Definitly recommended them! Thanks!

Great priceDrain cleaningPlumbing pipe repairSewer cleaning
J-Local Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The technician "Zach Kaufman from Superior Plumbing and pipe lining" was professional, prompt, on time, knowledgeable, and very very helpful. I give them a 10 out of 10 for sure!!

Paid $200–400Great priceDrain cleaningPlumbing pipe repairSewer cleaning
Brieanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They were able to come out same day and complete the job. Completely satisfied

Paid $200–400Great pricePlumbing pipe repair
ashman408 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They came on the same day I called and fixed my water fixture problem. They offered a variety of options for me to choose from without being pushy. I will call on them again the next time I need plumbing help

Paid $600–800Reasonable pricePlumbing pipe repair
DavidLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had the pleasure of doing business with Superior Plumbing last week. From the time Ashley answered the phone, until Joe left our house, we were nothing but pleased. Great customer service. Knowledgeable technicians. Highly recommend their services to anyone.

Paid $600–800Reasonable pricePlumbing pipe repair
Beth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

From the very first meeting, this company has been top notch. Not only did they find all the problems, they actually wanted to fix everything. They showed up on time, and finished exactly when they said the job would be done. No surprise charges, their quote was what we paid down to the penny. 100% will use again!

Paid $2,000+Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
DNQ5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

Tech was very knowledgeable and answer all my question. Did not try to over charge me like other company.

Reasonable pricePlumbing pipe repair
Beverly9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Superior Plumbing was a pleasure to work with on my sewer line descaling and jetting, putting vinyl liner in place, replacing an old gas water heater and replacing old cast iron lines coming from my kitchen and garage. Each of their employees was kind, polite, exceptionally hardworking and explained each aspect of…

Paid $1,000+Great priceWater heater installationPlumbing pipe repairSewer cleaning
Chelsea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We have loved working with Superior Plumbing since a bathroom remodel 8 yrs ago. They are always responsive and, most importantly, honest! This call was for an emergency active leak and Joe Pendleton was extremely helpful on this call.

Paid $700–800Plumbing pipe repair
Albert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Bryce was on time, vet friendly and very knowledgeable. He was very helpful.

Paid $300–400Reasonable pricePlumbing pipe repair
Pamela6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

Fast, polite but more expensive than expected.

Paid $700–800Not surePlumbing pipe repair
Heidi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Superior Plumbing And Pipe Lining I am writing to express my sincere gratitude and provide enthusiastic feedback regarding the outstanding service I recently received. My experience with your company, Involving Eric and the entire team, was exceptional from start to finish. When faced with a pressing plumbing…

Paid $1,000+Reasonable pricePlumbing pipe repairService not listed
Shirlee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I would highly recommend Superior Plumbing. Honest and professional service. I had estimates from others and their prices were ridiculous another company quoted me over twice as much and said, I would not be able to use the water for a week. I was able to use everything on the second day. They worked on a Friday and…

Paid $1,000+Great priceDrain cleaningPlumbing pipe repairFaucet installation
SarahLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They were excellent from our first interaction getting a quote through to the end of the project. The work was done in a timely fashion, and great care was taken not to damage any fixtures in or around the house. I was kept informed all along the way. The expertise and confidence of their plumbers was evident and…

Plumbing pipe repair
SarahLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My mom lives in the Ortega area in a 65 year old slab house. She has faced recurring sewer issues, including having sewage back up into a shower. When Eric came out to evaluate the problem, he recommended that she get her cast iron sewer pipes re-lined. It wasn't cheap, but mom was impressed with the product and…

Paid $1,000+Reasonable pricePlumbing pipe repairService not listed
JoseLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Skilled, efficient and knowledgeable. Joshua made the whole operation look easy despite running into unseen horrors behind my walls A+

Paid $1,000+Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
Blair3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very professional. They corrected the mistakes. The previous plumbers have made explained what they were doing, and the job looks great as a result.

Paid $400–500Reasonable pricePlumbing pipe repair
Vickie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Thank you Joe and Christian for a job well done!

Paid $200–300Great pricePlumbing pipe repair

Show more plumbing pipe repair reviews (34 more) →

Price

$529+13% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 56%Overpriced 4%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning58$227–$542
Plumbing pipe repair54$353–$1.2k
Toilet repair37$216–$585
Plumbing leak repair29$271–$980
Plumbing leak detection26$124–$633
Water heater installation24$1.2k–$2.4k
Faucet installation18$305–$933
Sewer repair17$454–$2.4k

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