Experts Reviews · Company report
Superior Plumbing & Pipe Lining logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Superior Plumbing & Pipe Lining

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 571 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Superior Plumbing & Pipe Lining is better than 91% of plumbers.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Superior Plumbing & Pipe Lining is better than 91% of plumbers.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Superior Plumbing & Pipe Lining is better than 100% of plumbers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Superior Plumbing & Pipe Lining is better than 90% of plumbers.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Superior Plumbing & Pipe Lining is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Superior Plumbing & Pipe Lining is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Superior Plumbing & Pipe Lining for 8 kinds of job.

Superior Plumbing & Pipe Lining for sewer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$454–$2.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 81
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Sewer repair”

John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

They replaced our badly corroded cast iron P-trap from our tub/shower. Very difficult situation because they had to crawl beneath our air handler and cut into the wall behind it, break up the concrete (very difficult) with small equipment and replace the P-trap and connect to the rest of the corroded cast iron…

Sewer repair
Justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tyler, Logan and John did an outstanding Job Lining the pipes in my old house. Ive been stressing about this project for years and they put my mind at ease! And shout out to Ryan and the rest of the guys for the repipe, my old house didn't make it easy, but these guys were easy to deal with and worked with my schedule. Definitly recommended them! Thanks!

Great priceDrain cleaningPlumbing pipe repairSewer cleaning
Shirlee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I would highly recommend Superior Plumbing. Honest and professional service. I had estimates from others and their prices were ridiculous another company quoted me over twice as much and said, I would not be able to use the water for a week. I was able to use everything on the second day. They worked on a Friday and…

Paid $1,000+Great priceDrain cleaningPlumbing pipe repairFaucet installation
vickiLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Superior plumbing to the rescue our septic pump went out and they where there first thing in the morning to save the day.Outstanding work I highly recommend them.

Great priceSewer repair
Kirk3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Received a fast and professional job completion. The work crew was friendly and explained everything that they were doing. They worked hard and fast despite encountering some difficulties.

Paid $1,000+Reasonable priceSewer repair
Bogie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Had our sewer line replaced. Cody and Colby went over and above to minimize damage to our yard and driveway. Superiors prices are very reasonable for quality work. Highly recommend.

Paid $1,000+Reasonable priceSewer repair
Mike6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They gave me a fair price and was able to finish the job quickly.

Paid $700–800Reasonable priceSewer repairService not listed
Eric1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Superior Plumbing has been a very responsive and reasonably priced plumbing service. We recently hired them to repair a sewer line in a duplex that had cracks and would have cost us thousands of dollars and most likely lost our tenants, because the line was under a concrete slab that would have had to be busted…

Paid $1,000+Reasonable priceSewer repair
Holly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Outstanding service, explanations and process!

Paid $1,000+Reasonable priceSewer repair
DonLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Larry, Eric, and Stephan were great! We had CIPP lining installed in our home's cast iron drains. We have terrazzo floors, so digging out the old pipes was NOT an option. The process was very interesting, took only a couple of days, and we were able to use our plumbing just like normal when they finished work each…

Reasonable priceToilet repairDrain cleaningPlumbing pipe repair
Steven9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Spencer and his crew Have done numerous jobs for us and have always done a great job.

Plumbing leak detectionPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Professionalism
K6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very honest people and told me the repairs need were the city’s responsibility and didn’t change anything. Gave me great advice and saved me 4,500 dollars for the repairs. Would definitely recommend this company and will definitely use them in the future for any of my projects.

Sewer repairSewer cleaning+ Responsiveness+ Punctuality+ Quality
Joseph9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Called at 4PM due to the house flooding with water from the laundry room. The owner was at my house in less than 10 minutes. Identified the problem, resolved the issue of the flooding, and the next morning fixed the septic pump. Super fast and professional service 10/10 would recommend!

Sewer repair+ Responsiveness+ Punctuality+ Quality
Adam5 months ago★★★★★

Rating only, no written review.

Paid $800–900Great priceSewer repair
lindaEdited 5 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceSewer cleaningSewer repair
Diana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

Rating only, no written review.

Paid $500–600Reasonable priceSewer repair
Eric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Sewer repairSewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality

Price

$529+13% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 56%Overpriced 4%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning58$227–$542
Plumbing pipe repair54$353–$1.2k
Toilet repair37$216–$585
Plumbing leak repair29$271–$980
Plumbing leak detection26$124–$633
Water heater installation24$1.2k–$2.4k
Faucet installation18$305–$933
Sewer repair17$454–$2.4k

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