Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Superior Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%89+23.2Value 15%100+15.2Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Superior Plumbing

Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 129 Google reviews

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Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Superior Plumbing is better than 95% of drain cleaning services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Superior Plumbing is better than 89% of drain cleaning services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Superior Plumbing is better than —% of drain cleaning services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Superior Plumbing is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Superior Plumbing is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Superior Plumbing is better than —% of drain cleaning services.–
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Reviews for your job

Customers hired Superior Plumbing for 8 kinds of job.

Superior Plumbing for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$353–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 52
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Plumbing pipe repair”

Hayley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Awesome service! Highly recommend.. Found and fixed the issue immediately.

Paid $600–800Great pricePlumbing leak detectionPlumbing pipe repair
WhitneyLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Bobby was very professional and so nice. He arrived promptly within the scheduled timeframe, fixed what has been a hassle for quite some time, and even showed my daughter exactly what he fixed. Thank you Bobby, you’re the true definition of MVP 💪🏼

Customer photo from Whitney's reviewCustomer photo from Whitney's reviewCustomer photo from Whitney's review
Paid $1–200Not surePlumbing pipe repair
Andrew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Real fast and quick diagonis and its nothing but great work. Walked and talked me through the problem and left out no details

Paid $1–200Great pricePlumbing pipe repair
sarah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quick response and came out the very next day. Knowledgeable, professional, and friendly! Fixed my issue in just an hour and had great pricing as well

Paid $1–200Great pricePlumbing pipe repair
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had a mysterious leak in our yard that was causing flooding and Superior Plumbing was prompt to come by and find and fix the issue within several hours of me calling.

Plumbing leak detectionPlumbing pipe repair
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Michael did an outstanding job! He replaced my garbage disposal quickly and professionally, and also installed my Faucet and pipe repair. Everything was completed perfectly, he kept the work area clean, and the finished result looks fantastic. He was punctual, courteous, knowledgeable, and took the time to make sure…

Plumbing pipe repairFaucet installation
Autumn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Michael was super fast when I called and fixed the problem in the matter of minutes

Great pricePlumbing leak detectionPlumbing pipe repair
Roxanne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very professional and friendly and did a wonderful job!! Highly recommended!!

Great pricePlumbing leak detectionPlumbing pipe repair
Linda13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I can not say enough good things about Michael Court with Superior Plumbing. We were on vacation in Maine when our house experienced a plumbing catastrophe. We called Superior and Michael was able to handle everything immediately at a very reasonable price. He was indeed a life saver!

Plumbing pipe repair
Carolyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Superior Plumbing came out same day and fixed the issue. They were very professional and did a great job. We will definitely be using the company again and will refer them to our friends.

Paid $400–600Great pricePlumbing leak detectionPlumbing pipe repair
D.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Prompt and professional. Great work!

Paid $400–600Reasonable pricePlumbing pipe repair
AngelaLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Bobby is such an amazing plumber. We were truly blessed to have him come out and fix out kitchen plumbing issue. He is very smart and friendly. You need more employees like him. I will recommend Your company superior plumbing and ask for Bobby to anyone. Great job. One happy customer 😀

Paid $300–400Great pricePlumbing pipe repairService not listed
Savannah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Superior Plumbing has been extremely helpful with our most recent request. Our technician, Bobby, was amazing! He was very knowledgeable, efficient, and always communicated clearly what was happening!!

Plumbing leak detectionPlumbing pipe repairSewer cleaning
Felito2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Bobby has done a great job fixing our plumbing problem. We will recommend him any time to our family and friends!

Paid $1,000+Reasonable priceDrain cleaningPlumbing pipe repair
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We had to shut off all our water due to a leak in our plumbing. We contacted Superior Plumbing Service and Bobby was our Technician. He communicated his arrival time and was spot on. He evaluated the problem, explained all he needed to due to fix it, gave a quote, and was able to solve our issue quickly and…

Paid $600–700Reasonable pricePlumbing pipe repairPlumbing leak repair
Dianne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Reasonable pricePlumbing pipe repair
Kristofer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $700–800Reasonable pricePlumbing pipe repair
Kate7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Great pricePlumbing pipe repair

Price

$443-12% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 37%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair21$239–$680
Plumbing pipe repair18$353–$1.4k
Plumbing leak detection10$205–$630
Water heater installation8$1.2k–$2.5k
Faucet repair6$228–$585
Drain cleaning6$248–$593
Shower installation5—
Plumbing leak repair4$248–$793

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