Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Superior Steam Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Superior Steam Cleaning

Fargo, ND · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 32 mattress cleaning · 4.9★ from 96 Google reviews

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Report card

Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Superior Steam Cleaning is better than 97% of mattress cleaning.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Superior Steam Cleaning is better than 94% of mattress cleaning.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Superior Steam Cleaning is better than 99% of mattress cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Superior Steam Cleaning is better than 100% of mattress cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Superior Steam Cleaning is better than 100% of mattress cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Superior Steam Cleaning is better than 43% of mattress cleaning.C
43

Reviews for your job

Customers hired Superior Steam Cleaning for 5 kinds of job.

Superior Steam Cleaning for area rug cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–450
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$435
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 21
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Area rug cleaning”

Terri7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I was incredibly happy and satisfied with the service provided by Superior Steam Cleaning. My carpets are cleaner than they have ever been. We have a cat and all the cat stains are gone and so is the cat smell! I will never have anyone other than Superior Stean Cleaner ever again!

Paid $300–350Great priceCarpet steam cleaningPet stain & odor removalArea rug cleaning
Janell11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

⭐⭐⭐⭐⭐ We couldn’t be happier with our carpet cleaning! They did an amazing job—our carpets look and feel so fresh and clean. The service was professional, thorough, and efficient from start to finish. You can really tell they take pride in their work and care about the results. We will definitely be using them…

Paid $400–450Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Tara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Clear and quick communication and turn around. Highly recommend!

Carpet steam cleaningArea rug cleaning
Ann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Clint always goes beyond expectations. He’s the best carpet cleaner we’ve ever had plus he knows a lot of tricks for getting out tough stains. Highly recommend!

Reasonable priceGeneral carpet cleaningArea rug cleaning
Lisa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Found their business on Facebook. They quickly replied to my inquiry. The were on time, professional and answered all my questions. Will certainly use them again!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Price

$250-18% vs typical mattress cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 55%Reasonable 45%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning31$253–$490
Pet stain & odor removal13$164–$384
General carpet cleaning9$209–$435
Upholstery cleaning6$209–$366
Area rug cleaning5$158–$435

Compare with

Your Friend Kenny Steam Cleaning logoYour Friend Kenny Steam CleaningExperts Score 99Fargo · 4.99★Heaven's Best Carpet Cleaning logoHeaven's Best Carpet CleaningExperts Score 99Fargo · 5.00★Steamatic of Fargo logoSteamatic of FargoExperts Score 94Fargo · 4.90★