Carpet cleaning service · Fargo, ND · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 32 mattress cleaningiPosition by Experts Score among all companies we track in this category. · better than 52%
4.9★★★★★96 Google reviews · 14 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
18%reviews answered by the owner
$250typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise the thoroughness of carpet and rug cleaning, noting effective removal of pet stains, odors, and tough marks. Reviewers highlight prompt scheduling, clear communication regarding arrival times, and reasonable pricing. One low-star review criticized the lack of a vacuum during service, long duration, and a high fee for credit card payments.
Google rating: 4.9 out of 5 from 96 reviews (97% five-star).
Reviews on this page: 96 Google reviews (86 with written comments, 6 with photos).
Owner responses: the business replied to 18% of reviews.
Most recent review: October 22, 2026.
Service: Mattress Cleaning Service serving Fargo, North Dakota.
Data from Google, last updated October 25, 2026.
Score profile vs other mattress cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Superior Steam CleaningMattress Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Superior Steam Cleaning: 97/100 on this factor. Category median: 94.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Superior Steam Cleaning: 94/100 on this factor. Category median: 94.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Superior Steam Cleaning: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Superior Steam Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Superior Steam Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Superior Steam Cleaning: 43/100 on this factor. Category median: 96.C
43
Bar = this company · dark tick = category median.
Star ratings
96 Google reviews we collected
4.9of 5
5 stars9397%
4 stars11%
3 stars00%
2 stars00%
1 star22%
Praise vs complaints
Phrases our text analysis found in 86 written reviews
98%praise
Praise18698%
Complaints32%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1655%
Reasonable1345%
Overpriced00%
Not sure00%
$250-18% vs typical mattress cleaning
Middle half of what 22 customers paid ($181–$459) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results5026%
Staff & attitude4122%
Would recommend3519%
Speed & response2212%
Communication2011%
Price & value158%
Honesty & trust63%
What customers talk about
We read 86 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Clint did a great job of cleaning our iron stain in the master shower.”
“The service was professional, thorough, and efficient from start to finish.”
“They do amazing job clean up everything very well and thorough highly recommend hiring them for your job”
“He was able to squeeze me in really quickly, which I was so grateful for.”
“He was running behind the day he cleaned our carpets but kept us updated on his arrival time.”
“He was also extremely reasonably priced, especially for the quality of work he did.”
“We will definitely be using them again and highly recommend them to anyone looking for a reliable, top-quality carpet cleaning company.”
People customers mention
Clint14 reviews
Perry3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Superior Steam Cleaning for 5 kinds of job. Pick one to see what they paid and said.
Elizabeth2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Went above and beyond to kill any allergens and remove pet stuff. Also lowered the agreed price after the job was done!!! My carpet has never been cleaner, will continue to use this business in the future. Very pleased with the work ethic.
Terri7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I was incredibly happy and satisfied with the service provided by Superior Steam Cleaning. My carpets are cleaner than they have ever been. We have a cat and all the cat stains are gone and so is the cat smell! I will never have anyone other than Superior Stean Cleaner ever again!
BobLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Clint did a great job of cleaning our iron stain in the master shower. Very thorough and very good. I’ve found my new carpet and rug cleaner for next spring. He’s great and very reasonable price.
Paid $100–150Great priceService not listed
Aiden1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
They do amazing job clean up everything very well and thorough highly recommend hiring them for your job
Paid $250–300Great priceCarpet steam cleaning
Mary3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Superior Steam Cleaning is great. They are reasonable and do a great job. We had a different company do some carpet in our house and then had Superior do other and I can tell a huge difference. He is very nice and easy to work with.
McKaylee5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Clint was absolutely amazing! He was able to squeeze me in really quickly, which I was so grateful for. I had some stubborn odors that I really wanted gone before putting my house on the market, and Clint completely took care of them! My house smells amazing and everything looks so fresh and clean.
He also cleaned…
Went above and beyond to kill any allergens and remove pet stuff. Also lowered the agreed price after the job was done!!! My carpet has never been cleaner, will continue to use this business in the future. Very pleased with the work ethic.
Price assessment: Reasonable price
Price: $150–200
Services: Carpet steam cleaning, Pet stain & odor removal
Terri Spedding7 reviewsiTotal number of Google reviews Terri has written across all businesses on Google Maps, not just this one.
I was incredibly happy and satisfied with the service provided by Superior Steam Cleaning. My carpets are cleaner than they have ever been. We have a cat and all the cat stains are gone and so is the cat smell! I will never have anyone other than Superior Stean Cleaner ever again!
Price assessment: Great price
Price: $300–350
Services: Carpet steam cleaning, Pet stain & odor removal, Area rug cleaning
Bob GreenLocal Guide · 13 reviewsiTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Clint did a great job of cleaning our iron stain in the master shower. Very thorough and very good. I’ve found my new carpet and rug cleaner for next spring. He’s great and very reasonable price.
Price assessment: Great price
Price: $100–150
Services: Service not listed
Aiden Biwer1 reviewiTotal number of Google reviews Aiden has written across all businesses on Google Maps, not just this one.
Superior Steam Cleaning is great. They are reasonable and do a great job. We had a different company do some carpet in our house and then had Superior do other and I can tell a huge difference. He is very nice and easy to work with.
Price assessment: Reasonable price
Price: $100–150
Services: Carpet steam cleaning
McKaylee Swanson5 reviewsiTotal number of Google reviews McKaylee has written across all businesses on Google Maps, not just this one.
Clint was absolutely amazing! He was able to squeeze me in really quickly, which I was so grateful for. I had some stubborn odors that I really wanted gone before putting my house on the market, and Clint completely took care of them! My house smells amazing and everything looks so fresh and clean.
He also cleaned my couch, which is 7 years old, and I seriously couldn’t believe the difference. It looks brand new again!
He was also extremely reasonably priced, especially for the quality of work he did. You really can’t beat that!
Superior Steam Cleaning truly lives up to the name! Clint was great to work with, did an incredible job, and I couldn’t recommend him enough. If you’re looking to get your carpets or furniture cleaned, definitely give him a call! 🙌🏼
⭐⭐⭐⭐⭐
We couldn’t be happier with our carpet cleaning! They did an amazing job—our carpets look and feel so fresh and clean. The service was professional, thorough, and efficient from start to finish. You can really tell they take pride in their work and care about the results.
We will definitely be using them again and highly recommend them to anyone looking for a reliable, top-quality carpet cleaning company. Five stars all the way! ⭐️⭐️⭐️⭐️⭐️
Price assessment: Great price
Price: $400–450
Services: Carpet steam cleaning, Upholstery cleaning, General carpet cleaning, Pet stain & odor removal, Area rug cleaning
Rachel Bentley2 reviewsiTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Had a great experience with Superior Steam Cleaning! He was actually able to come about 30 minutes early because he was ahead of schedule, which was really convenient. He was super nice, friendly, and professional, and the carpets look great! Very happy with how everything turned out and would definitely recommend them.
Services: Carpet steam cleaning
Darrel Mead8 reviewsiTotal number of Google reviews Darrel has written across all businesses on Google Maps, not just this one.
Fantastic job. Dog had an accident on a chair and carpet so decided to get the entire house cleaned. Stains gone, no smell and the carpet looks new. The best bang for your buck for those of you who care about that 10/10 highly recommend. Great guy as well very nice talking with him
Price assessment: Great price
Price: $200–250
Services: Carpet steam cleaning
Micki Antoine3 reviewsiTotal number of Google reviews Micki has written across all businesses on Google Maps, not just this one.
Clint and Sarah did an amazing job cleaning my parents house. We asked for a full house clean and they did not disappoint!! We will be having them come clean the carpets in my own house soon. Thank you Clint and Sarah!
Price assessment: Great price
Price: $500+
Services: Carpet steam cleaning, Pet stain & odor removal, Service not listed
Response from the owner · 2 months ago
Micki, thank you so much for the excellent review! We appreciate putting your trust in us to clean your parents home and we are very glad that you are happy with our work! We look forward to assisting in cleaning your own home in the future! Have a great rest of the summer!
