Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Superior Steam Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Superior Steam Cleaning

Fargo, ND · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 32 mattress cleaning · 4.9★ from 96 Google reviews

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Report card

Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Superior Steam Cleaning is better than 97% of mattress cleaning.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Superior Steam Cleaning is better than 94% of mattress cleaning.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Superior Steam Cleaning is better than 99% of mattress cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Superior Steam Cleaning is better than 100% of mattress cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Superior Steam Cleaning is better than 100% of mattress cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Superior Steam Cleaning is better than 43% of mattress cleaning.C
43

Reviews for your job

Customers hired Superior Steam Cleaning for 5 kinds of job.

Superior Steam Cleaning for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$450–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$384
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Pet stain & odor removal”

Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Went above and beyond to kill any allergens and remove pet stuff. Also lowered the agreed price after the job was done!!! My carpet has never been cleaner, will continue to use this business in the future. Very pleased with the work ethic.

Paid $150–200Reasonable priceCarpet steam cleaningPet stain & odor removal
Terri7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I was incredibly happy and satisfied with the service provided by Superior Steam Cleaning. My carpets are cleaner than they have ever been. We have a cat and all the cat stains are gone and so is the cat smell! I will never have anyone other than Superior Stean Cleaner ever again!

Paid $300–350Great priceCarpet steam cleaningPet stain & odor removalArea rug cleaning
McKaylee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Clint was absolutely amazing! He was able to squeeze me in really quickly, which I was so grateful for. I had some stubborn odors that I really wanted gone before putting my house on the market, and Clint completely took care of them! My house smells amazing and everything looks so fresh and clean. He also cleaned…

Paid $500+Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Janell11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

⭐⭐⭐⭐⭐ We couldn’t be happier with our carpet cleaning! They did an amazing job—our carpets look and feel so fresh and clean. The service was professional, thorough, and efficient from start to finish. You can really tell they take pride in their work and care about the results. We will definitely be using them…

Paid $400–450Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Micki3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Clint and Sarah did an amazing job cleaning my parents house. We asked for a full house clean and they did not disappoint!! We will be having them come clean the carpets in my own house soon. Thank you Clint and Sarah!

Paid $500+Great priceCarpet steam cleaningPet stain & odor removalService not listed
Todd4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very detailed. Carpet looks like new. Great work.

Paid $450–500Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
BradLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Clint & his team made my office carpets look brand new! I've tried many times to remove the stains, with no success. Those stains are now gone! Thank You

Great priceCarpet steam cleaningPet stain & odor removal
Bruce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

He showed up on time , did a great job , stopped back and checked his own work , redid a couple of areas until he was happy with them and was very professional. I give him a 10 out 10.

Reasonable priceCarpet steam cleaningPet stain & odor removalService not listed
Lisa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Found their business on Facebook. They quickly replied to my inquiry. The were on time, professional and answered all my questions. Will certainly use them again!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Julie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Perry did a great jobs again for us. Prices were communicated up front and there were no surprises. He is very trustworthy!

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had an old dog that had accidents. Perry was able to treat the spots and my carpet looks brand new!! I can't say enough about this company. Look no further they are the best!!!

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
DaleLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Before I knew of Superior Steam Cleaning I used a different company that couldn't get the stains out of my sofa. I then called Superior Steam Cleaning and could not be happier with the outcome. Looked brand new again! Starting with the phone call to when they left my house was nothing but top notch results and customer service. Highly recommend!

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Stephanie2 days ago★★★★★

Rating only, no written review.

Paid $450–500Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal

Price

$250-18% vs typical mattress cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 55%Reasonable 45%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning31$253–$490
Pet stain & odor removal13$164–$384
General carpet cleaning9$209–$435
Upholstery cleaning6$209–$366
Area rug cleaning5$158–$435

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Your Friend Kenny Steam Cleaning logoYour Friend Kenny Steam CleaningExperts Score 99Fargo · 4.99★Heaven's Best Carpet Cleaning logoHeaven's Best Carpet CleaningExperts Score 99Fargo · 5.00★Steamatic of Fargo logoSteamatic of FargoExperts Score 94Fargo · 4.90★