Analyzing 5,821,5945.8M ReviewsFor 16,05416.1K Experts

Experts Reviews · Company report
SuperNailsWBL logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

SuperNailsWBL

Mahtomedi, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.8★ from 980 Google reviews

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Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SuperNailsWBL is better than 85% of hair salons.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SuperNailsWBL is better than 82% of hair salons.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SuperNailsWBL is better than 90% of hair salons.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SuperNailsWBL is better than 100% of hair salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SuperNailsWBL is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SuperNailsWBL is better than 100% of hair salons.A
100

Reviews for your job

Customers hired SuperNailsWBL for 8 kinds of job.

SuperNailsWBL for back massages

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Back massages”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 20 Google reviews tagged “Back massages”

Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The only place to get your nails and toes done in town! I never go anywhere else they always do an amazing job!

Paid $100–120Foot massagesBack massagesPedicure
Sue9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Chi is the best! I have been to a lot of other salons and I have not found anyone else that has that much attention to details as Chi does. She is also very kind.

Paid $80–100Foot massagesBack massagesPedicure
Karlee7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I visited this salon for the first time and it was amazing. The service was phenomenal from the man at the front desk to my nail tech Hong. I got a VIP pedicure, and my nails look great! I like that they use a timer for their massages so you know you are getting even time on both sides and not being shorted any…

Paid $100–120Foot massagesBack massagesPedicure
Sherri5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Love Super Nails and the nail techs are the best

Paid $40–60ManicureBack massagesDip powder
Cinthya5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Amazing customer service and great quality

Paid $80–100PedicureManicureFoot massages+ Punctuality+ Cleanliness+ Quality
Aymee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Had a great experience getting a gel dip set, turned out so cute!! Love the chrome 😊

ManicureAcrylic nailsNail designs
Jaren7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Thank you Ann. They are so beautiful 😍

Acrylic nailsBack massagesCallus removal+ Punctuality+ Cleanliness+ Quality
CHERYL8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Such amazing and friendly group! Always pleasant and genuine! This is my place and everyone should come here! Just love all of you!! Wonderful everytime!

Back massagesFoot massagesPedicure+ Cleanliness+ Quality+ Professionalism
Robbin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is the best place to go. Its the only place I can get a dip manicure and/or a full set that lasts me 5-6 weeks! No breaking nails or any other issues at all and I am hard on my hands. Anh Le is my preferred person there. She is fantastic.

Back massagesDip powderManicure
BrittanyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

First time visiting today and was impressed! Friendly, clean, and they did a great job on the pedicure and dip on my hands. The massage at the end was awesome. I’ll be back!

Back massagesDip powderFoot massages
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Clean, massage chairs work beautifully, and Ha Tran, my nail tech did a perfect job! The neck and shoulder massage at the end is a wonderful perk!!

Back massagesCallus removalDip powder
Heather1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fantastic service, will be back for sure!

Back massagesDip powderFoot massages
amber4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I haven't been to a nail salon in over 4 years. Finally decided to treat myself again. Super Nails was recommended to me, so I decided to go the weekend before my birthday vacation road trip. I had to wait over 30 min even though I had an appointment. It was a busy Friday night! Despite the delay, my treatments were…

Back massagesDip powderFoot massages
ErickaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Is wonderful I love it it’s so clean and so nice and they gave me a champagne and a back massage please come here

Acrylic nailsBack massagesEyelash extensions+ Punctuality+ Cleanliness+ Quality
Elizabeth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have now had several sets done by SuperNails WBL, and have loved how each one turned out. I have had different nail techs for each set, and the high quality remains consistent among all staff. The environment is clean and classy, staff are very patient and welcoming, and they work in a timely manner. Definitely recommend.

Back massagesDip powderManicure+ Punctuality+ Cleanliness+ Quality
Gordie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service! Would recommend.

Back massagesDip powderFoot massages+ Cleanliness+ Quality+ Professionalism
Ali1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Is the best place for make everything. Good quality, clean. The best styles. And the best people working there.

Acrylic nailsBack massagesGel manicures+ Punctuality+ Cleanliness+ Quality
Bridgette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Acrylic nailsBack massagesDip powder
BaileyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Acrylic nailsBack massagesDip powder+ Punctuality+ Cleanliness+ Quality
Brooks13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Acrylic nailsBack massagesEyelash extensions+ Punctuality+ Cleanliness+ Quality

Price

$68+16% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure277$48–$71
Manicure206$45–$73
Dip powder103—
Acrylic nails100—
Gel manicures76—
Foot massages70—
Nail art55—
Back massages20—

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