Analyzing 10,644,79710.6M ReviewsFor 30,20230.2K Experts

Experts Reviews · Company report
SuperNailsWBL logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

SuperNailsWBL

Mahtomedi, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 121 hair salons · 4.8★ from 980 Google reviews

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Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SuperNailsWBL is better than 85% of hair salons.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SuperNailsWBL is better than 81% of hair salons.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SuperNailsWBL is better than 90% of hair salons.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SuperNailsWBL is better than 100% of hair salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SuperNailsWBL is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SuperNailsWBL is better than 100% of hair salons.A
100

Reviews for your job

Customers hired SuperNailsWBL for 8 kinds of job.

SuperNailsWBL for hand & foot massages

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Hand & foot massages”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 6

All 8 Google reviews tagged “Hand & foot massages”

Terry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Another great experience at Super Nails White Bear Lake. Chi and Hong were kind, hardworking, took there time and did a amazing job. I recommend Super Nails White Bear Lake to both men and women. Come and enjoy a awesome time and leave feeling amazing. Thank you very much!

Paid $100–120PedicureManicureFoot massages+ Punctuality+ Cleanliness+ Quality
Kelly11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I recently visited Super Nail in White Bear Lake, and I couldn’t be more pleased with my experience! From the moment I walked in, the staff was incredibly welcoming and attentive. The salon was clean, well-organized, and had a relaxing atmosphere. I did not have an appointment but was seen immediately! My nail…

Paid $80–100PedicureHand & foot massages
Sue1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ha and Hong did an amazing job on our pedicures. My feet feel amazing and I will definitely be returning for another pedicure soon.

Callus removalFoot massagesHand & foot massages
Katy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ha and Hong did an absolute amazing job on our pedicures. The experience was so enjoyable and we walked out with new feet!

Callus removalExfoliationFoot massages
Jaren7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Thank you Ann. They are so beautiful 😍

Acrylic nailsBack massagesCallus removal+ Punctuality+ Cleanliness+ Quality
Cici4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love this place. Very friendly staff. Super clean and great work. It’s hard to find a nail salon with great quality EVERYTHING. I highly recommend.

Gel manicuresHand & foot massagesPedicure
CallistaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We both enjoyed the most amazing pedicures today, thank you

Hand & foot massagesPedicure
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Clean, massage chairs work beautifully, and Ha Tran, my nail tech did a perfect job! The neck and shoulder massage at the end is a wonderful perk!!

Back massagesCallus removalDip powder

Price

$68+16% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure277$43–$66
Manicure206$43–$71
Dip powder103$45–$56
Acrylic nails100$48–$83
Gel manicures76$40–$58
Foot massages70$45–$76
Nail art55$45–$76
Back massages20—

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