Analyzing 10,646,88810.6M ReviewsFor 30,21030.2K Experts

Experts Reviews · Company report
SuperNailsWBL logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

SuperNailsWBL

Mahtomedi, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 121 hair salons · 4.8★ from 980 Google reviews

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Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SuperNailsWBL is better than 85% of hair salons.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SuperNailsWBL is better than 81% of hair salons.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SuperNailsWBL is better than 90% of hair salons.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SuperNailsWBL is better than 100% of hair salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SuperNailsWBL is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SuperNailsWBL is better than 100% of hair salons.A
100

Reviews for your job

Customers hired SuperNailsWBL for 8 kinds of job.

SuperNailsWBL for polish removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$100–120
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Polish removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 5

All 9 Google reviews tagged “Polish removal”

mercy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chi is by THE BEST nail technician I have ever had in my almost 30 years of life & getting my nails done. I got these nails done for my medical school graduation party && the way she paid attention to every detail and listened to all my particular requests, was unbelievable. Professional, compassion & expertise.…

Customer photo from mercy's review
Paid $140–160Foot massagesSculpted nailsNail art
Camille2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The technician was very professional and polite. She made sure I liked the color once it was on. I basically got a pedicure without having someone touch the bottoms of my feet or rub my legs for $30 which makes me happy 😊 This is my favorite place in the area so far.

Paid $20–40Polish removal
LynnLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Updated and beautiful environment! The attention to all details- comfort, beauty, friendly staff, name tags:) professionalism - super nails covers it all. My new salon!

Paid $40–60Foot massagesPolish removalPedicure
Sharon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Got a fabulous hombre manicure from Chi recently. She provides impressive attention to detail and client satisfaction🙂!

Paid $60–80ManicurePolish removalDip powder
Krystan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Hong gave me the best foot/neck massage with my Firewalker pedicure and I feel incredibly relaxed now and my feet so pretty….all ready for vacation 💞👍🏽👍🏽👍🏽 She paid attention to details 💌

Paid $100–120PedicureFoot massagesPolish removal
Lillian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I did not have an appointment, but was taken care of right off, the lady that done my nails took excellent care of me.

Paid $40–60ManicurePolish removal
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Clean, massage chairs work beautifully, and Ha Tran, my nail tech did a perfect job! The neck and shoulder massage at the end is a wonderful perk!!

Back massagesCallus removalDip powder
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★

Rating only, no written review.

Paid $100–120ManicurePolish removalNail decals
Kelsi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Dip powderNail designsPolish removal

Price

$68+16% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure277$43–$66
Manicure206$43–$71
Dip powder103$45–$56
Acrylic nails100$48–$83
Gel manicures76$40–$58
Foot massages70$45–$76
Nail art55$45–$76
Back massages20—

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