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Superstar Builders

General contractor · Boston, MA · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%97+25.3Value 15%94+14.3Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 46 home buildersPosition by Experts Score among all companies we track in this category. · better than 93%
5.0 ★★★★★ 45 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Aug 2026latest review

Superstar Builders at a glance

Google reviewers rate Superstar Builders five stars based on forty-five reviews, noting the owner has not replied to any. Customers describe services including kitchen and bathroom renovations, foundation leveling, plumbing, HVAC installation, and structural reinforcement. Recurring themes highlight professional workmanship, clear communication, adherence to schedules, and reasonable pricing. Since all provided excerpts are five-star reviews, no common criticisms or low-star patterns are present in the data.

  • Google rating: 5.0 out of 5 from 45 reviews (98% five-star).
  • Reviews on this page: 45 Google reviews (32 with written comments, 10 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: August 26, 2026.
  • Service: Home Builder serving Boston, Massachusetts.

Data from Google, last updated October 26, 2026.

Score profile vs other home builders

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

Satisfaction97Reliability97Craft & service–Value94Momentum100Replies to reviews–Satisfaction: 97 (median 89)Reliability: 97 (median 86)Value: 94 (median 99)Momentum: 100 (median 100)
Superstar BuildersHome Builders median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Superstar Builders: 97/100 on this factor. Category median: 89.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Superstar Builders: 97/100 on this factor. Category median: 86.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 93.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Superstar Builders: 94/100 on this factor. Category median: 99.A
94
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Superstar Builders: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 75.–
–

Bar = this company · dark tick = category median.

Star ratings

45 Google reviews we collected

  • 5 stars4498%
  • 4 stars12%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 32 written reviews

  • Praise42100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price360%
  • Reasonable240%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results1331%
  • Staff & attitude1229%
  • Speed & response819%
  • Price & value37%
  • Would recommend37%
  • Communication25%
  • Honesty & trust12%

What customers talk about

We read 32 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Superstar Builders did a fantastic job leveling our foundation during our renovation.”
  • “Skilled and professional technicians, who work responsibly and are highly reputable, you should choose this service.”
  • “Awesome company, finished my project on time, price is very reasonable.”
  • “Nice job, fair price”
  • “I highly recommend them for anyone looking to build.”
  • “Communication was clear throughout the process, and any issues were handled quickly.”
  • “The team was professional, reliable, and did excellent work.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Superstar Builders for 5 kinds of job. Pick one to see what they paid and said.

Recent reviews

Khai6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Awesome company, finished my project on time, price is very reasonable. Highly recommended.

Lộc2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Skilled and professional technicians, who work responsibly and are highly reputable, you should choose this service.

Great priceHome renovations
Tanloi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Superstar Builders did a fantastic job leveling our foundation during our renovation. The team was efficient and professional, ensuring everything was perfectly aligned before moving forward with the rest of the project.

SubjectivelyOfcourseLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a tight budget and they still delivered a beautiful result. The team communicated well and stayed on schedule.

General constructionInstall flooringHome renovations
Anh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had my bathroom renovated and I’m very happy with the results. The team was professional, reliable, and did excellent work. The bathroom looks great, everything was finished on time, and the process was smooth. Highly recommend!

Hoang3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The kitchen remodel exceeded our expectations. The open layout, new cabinets, and island are perfect. Worth every penny.

Customer photo from Hoang's reviewCustomer photo from Hoang's review

Photos

Customer reviews

5.0 ★★★★★ 45 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
[email protected] pulga201 reviewTotal number of Google reviews [email protected] has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

He renovated my kitchen and he did a great job. Nice guy

Khai Vo6 reviewsTotal number of Google reviews Khai has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome company, finished my project on time, price is very reasonable. Highly recommended.

Fablicio Henriq YT1 reviewTotal number of Google reviews Fablicio has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Hey buddy good job thank you Henry !!!!

  • Services: General construction
Kelvin Vu1 reviewTotal number of Google reviews Kelvin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nice job !!! Henry he did my project really awesome

Lộc Nguyen2 reviewsTotal number of Google reviews Lộc has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Skilled and professional technicians, who work responsibly and are highly reputable, you should choose this service.

  • Price assessment: Great price
  • Services: Home renovations
Ramon Fuentes2 reviewsTotal number of Google reviews Ramon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nice job, fair price

Ramon fuentes1 reviewTotal number of Google reviews Ramon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

excellent company, done a excellent job .

  • Price assessment: Great price
  • Services: Home repairs
Augustine ngo3 reviewsTotal number of Google reviews Augustine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love his work.. boom boom

Kevin Liang5 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent work. Henry fixed my deck and it looks like new now.

Realidades TV show2 reviewsTotal number of Google reviews Realidades has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job !!! 💕

Superstar Builders on Google Maps →

Business details