Experts Reviews · Company report
Sure Thing Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%69+16.7Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Sure Thing Pest Control

New Miami, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #66Position by Experts Score among all companies we track in this category. of 79 flea exterminators · 4.7★ from 346 Google reviews

Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sure Thing Pest Control is better than 81% of flea exterminators.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sure Thing Pest Control is better than 69% of flea exterminators.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sure Thing Pest Control is better than 93% of flea exterminators.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sure Thing Pest Control is better than 89% of flea exterminators.A
89
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sure Thing Pest Control is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sure Thing Pest Control is better than 100% of flea exterminators.A
100

Reviews for your job

Customers hired Sure Thing Pest Control for 8 kinds of job.

Sure Thing Pest Control for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$194
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#49 / 68

All 16 Google reviews tagged “Ant extermination”

Derek8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We’ve used Sure Thing for many years across two houses due to ants and rarely ever see one in the house. Also we have less bugs in general. Very nice people come out as well.

Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
Krissy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a hornets hive and some ant infestation around our old KY home. Ken came out right away and did an excellent job of treating all our problems! He was very knowledgeable and took the time to explain to us what was going on and our best treatment options. Would highly recommend!

Ant exterminationHornet & wasp exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
Angelo6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ken took the time to inspect the issue and provide a site specific solution. He was helpful is answering all my questions and providing additional insight on my issue.

Ant extermination+ Punctuality+ Quality+ Professionalism
M.Local Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We noticed evidence of mice getting into our garage. Ken from Sure Thing Pest Control came out the next day and gave us advice on sealing where they're entering, and also did a thorough termite inspection. Since we're on a treatment plan for ants, there was no charge. Ken and Sure Thing are dependable and affordable!

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
HyunkyoungLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are so kind. Even when there was an urgent matter or a problem at home, he solved it right away. I have been using the service for 3 years and have never had a complaint. I am very satisfied.

Ant exterminationMosquito extermination
Brad5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ken always does a great job and is always willing to help and find a solution. Very professional.

Ant extermination+ Responsiveness+ Quality+ Professionalism
GeorgeLocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ken was great. He is very knowledgeable and friendly.

Ant extermination+ Quality+ Professionalism+ Value
Emilie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kevin did a great job getting ants out of our house a few years ago and has kept them out ever since! He comes quarterly and is polite and efficient.

Ant exterminationBug & insect extermination+ Punctuality+ Quality+ Professionalism
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Sure Thing for several years. Ken is our tech and he is a pleasure to work with. He is responsive, thorough and friendly. We see great results after service.

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Professionalism
Blake3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have used Sure Thing Pest Control for 5-6 years now, with Ken O'Brien servicing home for at least the last 4 years. Ken has been great to work with. He is always on time. Inspects our home with care and points out any current or potential concerns. He also takes time to answer our questions and address any pest…

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Chet5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our rep Ken is awesome!

Ant exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
Stephanie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our service technician Ken did a great job.

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Professionalism
robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Love my experience with Sure Thing Pest Control and my serviceman Ken. I live in a very wooded area and have has lots of bug/critter issues in the past. Since we have been using Sure Thing our issues seem to have disappeared. Ken is proactive in looking for issues and always has a great solution when I find…

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Karen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jerry is very knowledgeable regarding pest control. He did an inspection of the house and found my crawl space had flooded! He saved my house from being severely damaged by doing his inspection, which turned out I had far bigger issues than ants and flies! He cares about his clients and I highly recommend this company.

Ant exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Don6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I've been using Sure Thing Pest Control for years. Mike Purfal has been to my home for termite inspection in the past. Today Mike sprayed for ants, and baited an area where he could see was the focal point of their entry. As always he took the time to explain how he treated the problem, and he went above and beyond…

Ant extermination+ Professionalism
George2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Price

$186+68% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 72%Overpriced 5%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection32$58–$139
Termite inspection22$68–$214
Bug & insect extermination20$63–$136
Rodent extermination18$76–$282
Hornet & wasp extermination18$103–$282
Ant extermination16$66–$194
Spider extermination9$56–$136
Home inspection4$81–$148

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