Experts Reviews · Company report
Sure Thing Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%69+16.7Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Sure Thing Pest Control

New Miami, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #66Position by Experts Score among all companies we track in this category. of 79 flea exterminators · 4.7★ from 346 Google reviews

Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sure Thing Pest Control is better than 81% of flea exterminators.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sure Thing Pest Control is better than 69% of flea exterminators.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sure Thing Pest Control is better than 93% of flea exterminators.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sure Thing Pest Control is better than 89% of flea exterminators.A
89
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sure Thing Pest Control is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sure Thing Pest Control is better than 100% of flea exterminators.A
100

Reviews for your job

Customers hired Sure Thing Pest Control for 8 kinds of job.

Sure Thing Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#38 / 65
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Bug & insect extermination”

Barbara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I highly recommend Sure Thing Pest Control. Ken OBrien has been my service agent for two years. He is honest and thorough and gives you the information you need to make an informed decision on the most effective way to keep your home safe. I like that he calls ahead so that I know he is on his way. I am happy with the company and Ken.

Paid $100–120Reasonable priceBug & insect exterminationRodent extermination+ Professionalism+ Value
Derek8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We’ve used Sure Thing for many years across two houses due to ants and rarely ever see one in the house. Also we have less bugs in general. Very nice people come out as well.

Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
LisaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff, our tech, was great at explaining everything he was planning on doing. Even called me in response to an online question I posted. The customer service is excellent!

Bug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Professionalism
Greg6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

One thing Ive always appreciated about Sure Thing is that they make me aware of problems I did know I had. On this last visit Rick pointed out to me an area of my house where bees had started creating a new hive and even showed me where the hive was.Since legally he could not treat exterminate the bees He also gave…

Bug & insect extermination
Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ken was amazing- very knowledgeable, explained everything clearly, answered all of my questions including chemicals used and their safety, he even answered my kids questions and encouraged their curiosity. I received same day response and service from this company when I was concerned about possibly having a brown…

Bug & insect exterminationTermite inspection+ Responsiveness+ Punctuality+ Professionalism
Travis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been using Sure Thing Pest Control for a few years. Ken has always been dependable for quarterly treatments to make sure our property stays pest free. Their mosquitoe treatment has also worked extremely well allowing our family to enjoy our wooded yard even more. They have always been honest and never push…

Bug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Tracey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ken is knowledgeable, attentive to details and professional. Thank you for keeping our home protected!

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Professionalism+ Value
S1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ken as always did a wonderful job. Highly recommend Ken & Sure Thing Pest Control.

Bug & insect exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Abby9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been using Sure Thing Pest Control for a few years now and are very pleased with the service! Can’t say enough nice things about our service rep Ken. He has always been so kind and easy to work with. We began using Sure Thing after consistently finding wasps in our sunroom— since using this service, we have…

Bug & insect exterminationHornet & wasp extermination+ Professionalism+ Value
Emilie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kevin did a great job getting ants out of our house a few years ago and has kept them out ever since! He comes quarterly and is polite and efficient.

Ant exterminationBug & insect extermination+ Punctuality+ Quality+ Professionalism
Judith4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ken does excellent inspections tells me what he’s done and explains it to me.

Bug & insect exterminationRodent extermination+ Punctuality+ Quality
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Sure Thing for several years. Ken is our tech and he is a pleasure to work with. He is responsive, thorough and friendly. We see great results after service.

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Professionalism
Bruce9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ken O’Brien is the technician that comes to the house. He is extremely knowledgeable, very accommodating, and does the job just as if it is his own residence. Good value for the money and just a very solid company.

Bug & insect exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I love living in the woods, but the mice who live nearby would like to move in. Ken at Sure Thing has managed to keep the mice out and made my home more enjoyable. He checks in quarterly and keeps all pests outside where they belong!

Bug & insect exterminationHornet & wasp exterminationRodent extermination
Blake3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have used Sure Thing Pest Control for 5-6 years now, with Ken O'Brien servicing home for at least the last 4 years. Ken has been great to work with. He is always on time. Inspects our home with care and points out any current or potential concerns. He also takes time to answer our questions and address any pest…

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Cynthia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
CatherineEdited 3 years ago★★★★★

Rating only, no written review.

Bug & insect extermination
Jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Martha9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bee exterminationBug & insect extermination+ Quality+ Professionalism
Ali8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Price

$186+68% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 72%Overpriced 5%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection32$58–$139
Termite inspection22$68–$214
Bug & insect extermination20$63–$136
Rodent extermination18$76–$282
Hornet & wasp extermination18$103–$282
Ant extermination16$66–$194
Spider extermination9$56–$136
Home inspection4$81–$148

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