Experts Reviews · Company report
Sure Thing Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%69+16.7Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Sure Thing Pest Control

New Miami, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #66Position by Experts Score among all companies we track in this category. of 79 flea exterminators · 4.7★ from 346 Google reviews

Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sure Thing Pest Control is better than 81% of flea exterminators.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sure Thing Pest Control is better than 69% of flea exterminators.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sure Thing Pest Control is better than 93% of flea exterminators.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sure Thing Pest Control is better than 89% of flea exterminators.A
89
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sure Thing Pest Control is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sure Thing Pest Control is better than 100% of flea exterminators.A
100

Reviews for your job

Customers hired Sure Thing Pest Control for 8 kinds of job.

Sure Thing Pest Control for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$103–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#54 / 61

All 18 Google reviews tagged “Hornet & wasp extermination”

Sue12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We use Sure Thing quarterly to prevent bug problems. Recently had a hornets nest in one of our trees next to the driveway. Jeff came out and took care of it for us. He explained how he would handle it and did a great job. Love how responsive he was.

Customer photo from Sue's review
Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
LisaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff, our tech, was great at explaining everything he was planning on doing. Even called me in response to an online question I posted. The customer service is excellent!

Bug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Professionalism
Margaret4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a good experience with using Sure Thing at my mother's house. Suddenly it seemed we had lots of very active and aggressive yellow jackets nesting hidden under an arborvitae by our porch and walkway! Appointment was easily made. Zach was prompt, professional, (brave) checked it out, explained the process and it…

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Professionalism
Sylvia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can’t tell you how pleased we are with the total service. The ladies on the phone were so helpful and Mike as always did a great job. You have great people working for you and as in the past years will continue our quarterly applications with you. Thank you

Bee exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Christine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

I didn't understand that if the yellow jackets Sure Thing treated in my yard weren't eradicated, I'd be charged for each return visit. I've searched my receipts for an explanation of this. I thought I wouldn't be charged for return treatments because it was part of the original infestation. While I appreciate a…

Hornet & wasp extermination
Carolyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experiences with Sure Thing PC!

Hornet & wasp exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Krissy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a hornets hive and some ant infestation around our old KY home. Ken came out right away and did an excellent job of treating all our problems! He was very knowledgeable and took the time to explain to us what was going on and our best treatment options. Would highly recommend!

Ant exterminationHornet & wasp exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
M.Local Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We noticed evidence of mice getting into our garage. Ken from Sure Thing Pest Control came out the next day and gave us advice on sealing where they're entering, and also did a thorough termite inspection. Since we're on a treatment plan for ants, there was no charge. Ken and Sure Thing are dependable and affordable!

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Abby9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been using Sure Thing Pest Control for a few years now and are very pleased with the service! Can’t say enough nice things about our service rep Ken. He has always been so kind and easy to work with. We began using Sure Thing after consistently finding wasps in our sunroom— since using this service, we have…

Bug & insect exterminationHornet & wasp extermination+ Professionalism+ Value
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Sure Thing for several years. Ken is our tech and he is a pleasure to work with. He is responsive, thorough and friendly. We see great results after service.

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Professionalism
James11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ken O’Brien has been our tech for five years now. Highly recommend him and Sure Thing. The improvement over these years is a direct result of Ken’s attention to the details of our property.

Hornet & wasp exterminationRodent extermination+ Responsiveness+ Quality+ Professionalism
susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I love living in the woods, but the mice who live nearby would like to move in. Ken at Sure Thing has managed to keep the mice out and made my home more enjoyable. He checks in quarterly and keeps all pests outside where they belong!

Bug & insect exterminationHornet & wasp exterminationRodent extermination
jeff12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ken Is very thorough & very knowledgeable.

Hornet & wasp exterminationSpider exterminationGeneral wildlife removal+ Responsiveness+ Quality+ Professionalism
Kathleen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sure Thing came out to handle a yellow jacket nest in a difficult location--inside our front porch. They were able to take care of the nest quickly and without any damage to the house. The cost was extremely reasonable.

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
MaryLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

OMG, these people are awesome! We's never used Sure Thing before, but I called them about a hornets' nest we just noticed above our garage dorr and they were here and finished within a 1.5 hours of that phone call...! Amazing! The service person, Don, was as nice as could be. And the price was absolutely…

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
VLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Sure Thing Pest Control came to my home on Wednesday - 8/12/2020 to take care of a yellow jacket nest I found (or it found me!) when I was trimming my ivy. They were on time and professional. The technician that came to my home was Corbin Scherzinger. I found him to be knowledgeable of my problem, thorough,…

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Hornet & wasp extermination
Ali8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Price

$186+68% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 72%Overpriced 5%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection32$58–$139
Termite inspection22$68–$214
Bug & insect extermination20$63–$136
Rodent extermination18$76–$282
Hornet & wasp extermination18$103–$282
Ant extermination16$66–$194
Spider extermination9$56–$136
Home inspection4$81–$148

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