Rey did a great job. Was informative and friendly. Came in and got the job done efficiently and in a timely manner. No rushing, just getting to work!

Sureguard Lawn & Pest
Sureguard Lawn & Pest at a glance
Customers frequently praise the company's punctuality, professional communication, and thorough application of interior and exterior pest treatments. Recurring themes include technicians being informative, respectful, and attentive to specific customer concerns. However, some reviews criticize the business for unsolicited text messages, billing discrepancies, and ineffective control of persistent pests like termites and spiders, with one reviewer alleging aggressive driving behavior by a vehicle.
- Google rating: 4.9 out of 5 from 1,867 reviews (95% five-star).
- Reviews on this page: 1,868 Google reviews (1,397 with written comments, 7 with photos).
- Owner responses: the business replied to 94% of reviews.
- Most recent review: October 23, 2026.
- Service: Termite Control Service serving Dallas, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other termite control services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
Star ratings
1,868 Google reviews we collected
- 5 stars1,77595%
- 4 stars573%
- 3 stars111%
- 2 stars70%
- 1 star181%
Praise vs complaints
Phrases our text analysis found in 1,397 written reviews
- Praise1,99299%
- Complaints151%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price11230%
- Reasonable24866%
- Overpriced82%
- Not sure103%
Middle half of what 240 customers paid ($61–$111) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Staff & attitude79139%
- Quality & results56628%
- Speed & response29315%
- Communication1437%
- Would recommend1357%
- Price & value422%
- Honesty & trust372%
What customers talk about
We read 1,397 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jordan was very professional, thorough and asked good questions.”
“He was thorough, knowledgeable, wasn't afraid of the noisy dogs, had all the right equipment ready to go, took care of the rodent trap boxes, and was…”
“…why I called them out instead of popping by for 2 minutes and giving horrible advice and now having to deal with hordes of angry wasps (like 50 or mor…”
“Came in and got the job done efficiently and in a timely manner.”
“He was very punctuality courtesy and respect willingness to explain the process and answer all my questions, he took care of everything inside and ou…”
“I highly recommend Sureguard Pest Control for all your pest problems.”
“Ryan did a good job of making sure the bugs stay away.”
“Great company, great value, and great pest ctrl service.”
“This is a rip off that I need my refund”
“I am extremely satisfied with the service Damon provided and highly recommend him for anyone looking for reliable, customer-focused care!”
People customers mention
- Terrance 32 reviews
- Control 17 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Sureguard Lawn & Pest for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Great job, Brandon, thank you! I especially loved not seeing spider webs around the house!😁
Colton is a great lawn technician. He is informative and always checks with me for any questions or concerns that may have come up since his last visit.
Jordan came to spray my house and yard. He was thorough, knowledgeable, wasn't afraid of the noisy dogs, had all the right equipment ready to go, took care of the rodent trap boxes, and was very friendly. That's good old fashioned, "Customer Service ". Thank you so much for your work.
Great service and communications as usual. Does. It let the gate slam when entering or exiting
Kyle was great! I love having him do pest control at my house. He is very nice and competent at what he does. A+
Terry was very professional and courteous! He took 45 mins to complete inside and outside and refilled my rat stations. Very happy with his service 😎
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 200 | $50–$181 |
| General pest inspection | 194 | $50–$116 |
| Bug & insect extermination | 174 | $50–$119 |
| Hornet & wasp extermination | 165 | $58–$169 |
| Spider extermination | 161 | $50–$109 |
| Ant extermination | 139 | $63–$192 |
| Cockroach extermination | 113 | $56–$173 |
| Mosquito extermination | 79 | $56–$111 |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 1,867 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great job! Efficient and thorough!
- Price assessment: Reasonable price
- Price: $80–100
- Services: Home inspection
Thank you for the five-star review! We strive for greatness, and we are so glad you had a positive experience.
Sprayed all areas. Very respectful
- Price assessment: Reasonable price
- Price: $20–40
- Services: Home inspection, Spider extermination, Flea & mite extermination, Mosquito extermination, Ant extermination
We appreciate your business. Thanks for taking the time to post a review. We are happy to hear that you had a great experience with our crew!
Great job, Brandon, thank you! I especially loved not seeing spider webs around the house!😁
- Price assessment: Reasonable price
- Price: $180–200
- Services: Service not listed
We appreciate your business. Thanks for taking the time to post a review. We are happy to hear that you had a great experience with our crew!
Always a pleasure to have him performing our pest services.
We appreciate your business. Thanks for taking the time to post a review. We are happy to hear that you had a great experience with our crew!
Jordan was very professional, thorough and asked good questions.
- Services: Cockroach extermination
We appreciate your business. Thanks for taking the time to post a review. We are happy to hear that you had a great experience with our crew!
Colton was very professional and quick.
We appreciate your business. Thanks for taking the time to post a review. We are happy to hear that you had a great experience with our crew!
Colton is a great lawn technician. He is informative and always checks with me for any questions or concerns that may have come up since his last visit.
- Price assessment: Reasonable price
- Price: $20–40
- Services: Weed control
- Pest type: Other
Thank you for the five-star review! We strive for greatness, and we are so glad you had a positive experience.
Colton was thorough and informative.
- Price assessment: Reasonable price
- Services: Weed control
Thank you for the five-star review! We strive for greatness, and we are so glad you had a positive experience.
Jordan came to spray my house and yard. He was thorough, knowledgeable, wasn't afraid of the noisy dogs, had all the right equipment ready to go, took care of the rodent trap boxes, and was very friendly. That's good old fashioned, "Customer Service ". Thank you so much for your work.
- Price assessment: Great price
- Price: $60–80
- Services: Home inspection, Cockroach extermination, Ant extermination
- Positive: Responsiveness, Quality, Professionalism, Value
- Services: Rodent extermination, Spider extermination, Flea & mite extermination, General pest inspection, Cockroach extermination, Bug & insect extermination, Ant extermination
- Pest type: Ants, Rodents, Cockroaches, Spiders, Other
Shawnda, thank you for the wonderful review! We are truly blessed to have Bre on our team. I will make sure this gets relayed to our team!
Business details
- Address: 13663 S Jupiter Rd #407a, Dallas, TX 75238
- Phone: (972) 427-3345
- Website: sureguardpest.com
- Service area: Dallas, TX