How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORESureguard Lawn & Pest
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 61 termite control services · 4.9★ from 1,867 Google reviews
Report card
Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Sureguard Lawn & Pest for 8 kinds of job.
Sureguard Lawn & Pest for bug & insect extermination
Clear ✕All 174 Google reviews tagged “Bug & insect extermination” · showing 160
Jordan came to spray my house and yard. He was thorough, knowledgeable, wasn't afraid of the noisy dogs, had all the right equipment ready to go, took care of the rodent trap boxes, and was very friendly. That's good old fashioned, "Customer Service ". Thank you so much for your work.
Technician's are very throurough inside and out.
Dylan came To do my service today. He was very polite and professional. He came with a kind smile, ask if there is any particular areas that I wanted them to concentrate on. He did the job quickly and professionally. I appreciate safeguard and have been with them the last six years.
Very knowledgeable
Excellent service! Fabulous! Thank you, Raynard!
Rey was extremely thorough and went above and beyond! Thank you!
Terrance always does an excellent job! He was very polite and professional as well. He always checks to see if I have questions or concerns and is thorough but efficient!
Always caring for its customers in a professional way. They keep me updated on schedule for services and are very agile concerning my time or availability. Helps that he's knowledgeable about questions & insects my wife concerned about.
Fine, but asked them not to ring doorbell
Had my quarterly service with Terry Roberson today, and he was thorough and professional. Covered everything I expected. Great asset to this company for sure.
Good Quality Service
On time, efficient and everyone is friendly, from the front office to the technicians.
1/9/26: Reagan arrived as scheduled (with a 30 minute call ahead) for the quarterly treatment and annual service plan renewal. Reagan has performed my service several times before. We discussed today’s treatment plan and he was polite, professional and responsive to my requests. He acknowledged the pets I had before…
Did a great job. Very professional. Good information regarding what was done. Came early and finished quickly.
Jerry is friendly, thorough, and professional. Any time I have a question he takes the time to explain and give me a solution. I appreciate his work.
Sureguard does a great job! Reagan is friendly and efficient each time he services our home.
We really do appreciate the great service we get from Sureguard. Terry R. is very thorough and not only sprays the inside but does an excellent job protecting the outside. He uses a wand to clean webs and nests hiding around our windows and gutters.
Dalton was very professional and asked questions to see what types of problems I was having and addressed them.
We have been quarterly treatment customers for many years. We do not have bugs in our house. That makes this woman very happy! They are always professional, and try to slip in, do the treatment, and slip out without interrupting your household.
Rey Esteban has been doing pest control on my house quarterly for a while now. Rey is extremely thorough in treating my house, both inside and outside. I am relatively pest free between quarterly applications.
We are very grateful to have Iyed as our service technician. It is nice to have the same technician each time as they remember what we’ve discussed before and know the specific details of our house. He is very kind, professional and thorough! Thank you Iyad!
Very professional and did a great job!
This was my first experience with Suregard and I’m delighted. They were very professional, polite and did a very thorough job. I will definitely recommend them to everyone I know!
Professional and timely .
Very professional!
Having this pest control service provide has been a JOY. They are GREAT and the timely consistent treatment to our lawn and house helps keep us enjoying being outside or inside during the Summer
Service technicians arrived on time and very greetable. Took care of all my needs including wasps nests issues and ant beds. Very timely and professional.
We have used Sureguard for many years and have received consistent superior service. We have recommended them to others we know in Midlothian.
Dalton was Great! answered all my questions. Walked around house and eliminated wasp nests.
Joshua was very personable and knowledgeable. Thx for an efficient service call today!
We have used this company for several years. They come out quarterly and we rarely have a pest problem. We recently started using them for lawn fertilization and weed control. We are happy with them on all accounts. They do a great job!
As long as Odes is on the job, we are good!
Great service
Very effective treatments and the people are knowledgeable and professional.
Great customer service—-technicians are fast and thorough
The service person was very professional and easy to work with. Great service!
Excellent service at a reasonable price! The technician was friendly and thorough!
Friendly and efficient! Does a great job!
Polite/experience/time efficient
Easy to set up appointment, good communication before, and service performed well and on time. Really appreciate the call 30 minutes before arrival.
Great service, attention to details, very professional!
Terry was on time, and very professional. He did an extremely thorough job inside and out, and gave me an update when he was finished. Please send him back again!
The technician was very polite and professional. Eager and willing to answer any questions.
Very informative! Very professional!
After being serviced by Premier Pest Control for decades, I have scored a *major* upgrade when SureGuard acquired Premier. Wow. Such professionalism, such high standards, providing more services than merely spraying chemicals and filling bait boxes. Communication is excellent as well. I am just delighted!
We have the quarterly plan, and Daniel is very good, called to let us know when he would be at our house. Always friendly and efficient. We are very pleased with the service.
Andrew was great! Very friendly every time he comes over!!!
Quick and thorough,
Excellent service by Daniel
He did a wonderful job and answered all my questions. We live on a lake so we have a lot of different pests around our home. Their service keeps all the pests outside. I couldn’t live here without them.
Friendly service, good prices.
Awesome service
Again Reagan was very professional and courteous. Great service!!
Mr. Sergio did a fabulous job servicing our home for a bug free environment. He is very knowledgeable, personable & professional. Thank you Sergio for doing a fantastic job making our home free from outside & inside activities ! 😊 !
We had Charles take care of us today. He said this was our home and he wanted to help take care ofnn be it for us. Loved his attitude and thoroughness. Been using them for a while.
The technician that came to our home to spray for and get rid of insects was wonderful! Thank you so much!
Service man was and is always very very professional.
Tech was courteous and on time! Leo, our tech, is always thorough and courteous!
Professional, friendly service. Answered all questions.
Mason is great! Very personable and professional. Takes care of all the problem pest areas inside and outside the house. We definitely recommend Sureguard!
Been using them for years and provide great service.
Scheduling an appointment is easy, and the professional showed up at the appropriate time! The professional was very polite and aware problem areas and took care of them!(wasp nests) Would recommend their services.
Great service and great service man
I have used Premier Pest for decades. It has recently been bought out by Sureguard. My interactions w/ the new company is just as good as the original company. The guys have always been so professional and courteous. I like that the same gentlemen know the house and know me and I know them.
We had a communication issue about scheduling service in advance and SureGuard did an excellent job of follow up and documentation on that. (Actually was my fault). The Company is professional and communicative - and workers are courteous.
Technician came out on schedule and did a thorough job spraying both outside & in.
Bert was great! Sureguard is always 5/5 on tbeir sevice!
The technician, Odes, is the main reason I continue using your service. He is very friendly and attentive to my concerns. He is a great asset to your company.
Leo was great. He was very knowledgeable, professional, and friendly.
Melissa is the best! Listens to my concerns and answers questions I didn’t know to ask. Good with my dogs too!
Termite Services an general pest control.
Bre was awesome and did a great job
Very happy with the service I have been receiving over the years. They recently merged with another company and I was skeptical with where we were headed but I am pleased. They are professional, dependable and provide great customer service! Glad to be their customer!
On time , courteous, and thorough
We’ve been using Sureguard Pest Control for our home for the past 3 years now. We’ve experienced good customer service via phone and in person. Quality work with quality results in my opinion.
Not a good tech that came to house had to ask home to come back to re spray.
Daniel did a great job and took care of our problem areas.
We have used Sureguard for 2 years for general inside/outside extermination & quarterly sapphire. We are very pleased & will continue to use this company. They are professional, on time & very informative/give good feedback.
When you call they listen.
They do a good job and are always cordial but my name is wrong in their system and there’s not a clear way for me to fix that
Barry always does a great job. Very professional and friendly
Another great service appointment! Thank you!
They always do a great job and are very professional.
Very quick though. Hoping all the services (full perimeter spray, weep hole dusting, all rat bait traps refilled etc.
Definitely recommend. Very professional and on time.
Nice techs, great servise
Very professional and helpful. Javier was so kind and professional - explaining expectations and when my littles bombarded him with questions; he was so patient and sweet with him. So far, very pleased with Sureguard.
The tech was very informative and thorough. Took time to knock down many webs and did not rush through his treatment. Very nice young man.
Andrew does a great job! He calls ahead of time, is friendly and professional, very thorough - even takes care of wasp nests outside. Highly recommend!
They did a good job of asking customer what is needed so they can concentrate on that specific area. They also do a good job of keeping the house free of pest.
When you live in the country, you have all types of pest control needs. We upgraded to the Platinum plan for added protection. Works great. Patience is key when you haven't used anything for some time. They offer good friendly services!
Came at beginning of 9 am-noon time window provided by the scheduler. Professional service. No issues. Recommend this service.
We are always pleased with the technician’s professionalism and great job. Very quick to respond if we need a follow up.
They are the most thorough pest control company I’ve ever used, and it’s half the price of Terminex and Orkin
Berry was friendly, informative and professional, as was Teresa getting me lined up. Thank you!
I’ve used this business for years and it’s reliable. If the problem persists, they come back and treat again. I will continue using them.
Otis called ahead to let me know when he would be here. I had a question about seeing a few bugs since last treatment and he answered them and explained about new treatments being used. Was friendly but professional.
Our tech did a very thorough job and was very pleasant.
Very thorough inside and especially outside my home
Leo was great. Very knowledgeable and was able to take care of my concerns and trouble areas. I highly recommend.
Worst service ever. I cancelled service, the guy showed up anyway and they sent me a bill.
The young man who came today was very nice, answered my questions and fulfilled my requests.
Very response and polite. Asked if there was anything else they could do for me when on a treatment visit.
Cantrell was polite and efficient.
Marshall did a great job. He's very courteous, informative and professional.
Always good service.
Professinal and friendly.
First time. All good do far!
Very professional experience, they genuinely concerned with my needs.
Great service with friendly staff.
They charge a fair price, show up, do the job, and I rarely see a bug. Any issue I've had has been tended to without extra charge. The few employees I've met (had the same person for 2 years) seemed knowledgeable and I was comfortable with them in my home.
My service person was professional and knowledgeable. This what I look for from a customer perspective value. quality, and knowledge.
Great job
Best bang for service provided. Thanks Leo for servicing our home. Very respectful of our home space and informational about what to expect. I highly recommend for preventative and post pest issues.
Professional and courteous
The technician was very thorough. Professional and extensive
I have used Premier for many years and very happy with them.
Punctual, professional , cordial and thorough. Excellence
Jason is great! Very thorough with spraying!
Always great service
I appreciate the fact that this company sends the same technician each time. Rey Esteban is a friendly and professional and is always on time. He has been doing my house for a few years now.
Very good job👍
I have been using Suregaurd for a little over a year now, TJ who came to my house this morning, was very thorough and professional and knowledgeable
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 200 | $50–$181 |
| General pest inspection | 194 | $50–$116 |
| Bug & insect extermination | 174 | $50–$119 |
| Hornet & wasp extermination | 165 | $58–$169 |
| Spider extermination | 161 | $50–$109 |
| Ant extermination | 139 | $63–$192 |
| Cockroach extermination | 113 | $56–$173 |
| Mosquito extermination | 79 | $56–$111 |
