Analyzing 7,295,9297.3M ReviewsFor 20,66320.7K Experts

Experts Reviews · Company report
Sureguard Lawn and Pest logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Sureguard Lawn and Pest

Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 178 pest control services · 5.0★ from 625 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sureguard Lawn and Pest is better than 97% of pest control services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sureguard Lawn and Pest is better than 96% of pest control services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sureguard Lawn and Pest is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sureguard Lawn and Pest is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sureguard Lawn and Pest is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sureguard Lawn and Pest is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Sureguard Lawn and Pest for 8 kinds of job.

Sureguard Lawn and Pest for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.105
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$144
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 131
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 105 Google reviews tagged “Bug & insect extermination” · showing 20

Sandra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Their technicians, especially Terrance Ennis, are knowledgeable and professional.

Great priceBug & insect extermination
JoAnnLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Colton, Thor was thankful for the pets 🐾 as we were for your Great Service!

Paid $80–100Reasonable priceAnt exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Wayne12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Terrance was extremely knowledgeable and efficient in performing our initial pest control work! He explained everything and answered all our questions!

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationTermite extermination
JC4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Knowledgeable, informative, very thorough.

Paid $80–100Reasonable priceRodent exterminationBug & insect extermination
robert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Provided quarterly inspection and services. Great job Colton!

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Tonya10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

The technician Manual Vara is always highly attentive, thorough, and truly goes above and beyond to make sure our home is protected. Excellent customer service!

Paid $80–100Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
Mitchell4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Manuel was thorough and respectful in providing our pest prevention treatment.

Reasonable priceBug & insect extermination
TaLeah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very knowledgeable gave recommendations on what else to use between next service appointment very friendly. Thank you

Not sureCockroach exterminationBug & insect exterminationAnt extermination
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We have been using Suregaurd Lawn and Pest Control for 10 years and are very pleased with the results. We live in the county on a 1 acre lot so there are plenty of pests. Charles is very thorough and always does a great job when he comes onsite. Today he got rid of a very active wasp nest as well as the usual treatment.

Paid $40–60Great priceHome inspectionHornet & wasp exterminationBug & insect extermination
Karen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sebastian was very knowledgeable about the services, very polite and overall pleasure to work with, thanks for desperately needed services for our lakehouse!

Hornet & wasp exterminationRodent exterminationSpider extermination
Christopher8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent Work.... Highly recommend...

Paid $60–80Reasonable priceBug & insect extermination
Patrick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great Service!

Paid $40–60Great priceHornet & wasp exterminationSpider exterminationBug & insect extermination
Jackie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Dalton is exceptional!!! I requested that he is the only one that services my home!! He is very knowledgeable about insects/pests

Reasonable priceBug & insect extermination
Bridgette4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Louis with SureGuard is G R E A T! Pays attention to detail and always delivers great service! Highly recommend!

General pest inspectionBug & insect exterminationService not listed
dwork661 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tech was very knowledgeable, friendly, and did his job in a timely manner.

Paid $100–120Reasonable priceBug & insect extermination
Mack6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Dylan Kencheloe and Sureguard go above and beyond to help keep pests out. Thank you

Paid $20–40Reasonable priceHome inspectionHornet & wasp exterminationBug & insect extermination
PaulLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The technician was very professional and knew exactly what to use to get rid of some pesky bugs. He did a great job inside and out. Snaps to Colton!

Paid $40–60Reasonable priceFlea & mite exterminationGeneral pest inspectionBug & insect extermination
LisaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

He’s doing a great job

Paid $100–120Not sureBug & insect extermination
Jaelyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

He's the best!

Paid $40–60Great priceBug & insect extermination
VeronicaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We’ve had the best experience with SureGuard Lawn & Pest service. Both of our techs, Mason and now Luis, have been wonderful and helpful when we point out specific pest problems. Very kind, quick, and efficient. Would definitely recommend!

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination

Show more bug & insect extermination reviews (85 more) →

Price

$83-32% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 67%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection127$58–$136
Bug & insect extermination105$66–$144
Home inspection76$66–$181
Hornet & wasp extermination58$103–$282
Rodent extermination46$99–$371
Spider extermination45$73–$166
Ant extermination39$86–$246
Mosquito extermination32$71–$111

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