How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORESureguard Lawn and Pest
Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 178 pest control services · 5.0★ from 625 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Sureguard Lawn and Pest for 8 kinds of job.
Sureguard Lawn and Pest for bug & insect extermination
Clear ✕All 105 Google reviews tagged “Bug & insect extermination”
Their technicians, especially Terrance Ennis, are knowledgeable and professional.
Colton, Thor was thankful for the pets 🐾 as we were for your Great Service!
Terrance was extremely knowledgeable and efficient in performing our initial pest control work! He explained everything and answered all our questions!
Knowledgeable, informative, very thorough.
Provided quarterly inspection and services. Great job Colton!
The technician Manual Vara is always highly attentive, thorough, and truly goes above and beyond to make sure our home is protected. Excellent customer service!
Manuel was thorough and respectful in providing our pest prevention treatment.
Very knowledgeable gave recommendations on what else to use between next service appointment very friendly. Thank you
We have been using Suregaurd Lawn and Pest Control for 10 years and are very pleased with the results. We live in the county on a 1 acre lot so there are plenty of pests. Charles is very thorough and always does a great job when he comes onsite. Today he got rid of a very active wasp nest as well as the usual treatment.
Sebastian was very knowledgeable about the services, very polite and overall pleasure to work with, thanks for desperately needed services for our lakehouse!
Excellent Work.... Highly recommend...
Great Service!
Dalton is exceptional!!! I requested that he is the only one that services my home!! He is very knowledgeable about insects/pests
Louis with SureGuard is G R E A T! Pays attention to detail and always delivers great service! Highly recommend!
Tech was very knowledgeable, friendly, and did his job in a timely manner.
Dylan Kencheloe and Sureguard go above and beyond to help keep pests out. Thank you
The technician was very professional and knew exactly what to use to get rid of some pesky bugs. He did a great job inside and out. Snaps to Colton!
He’s doing a great job
He's the best!
We’ve had the best experience with SureGuard Lawn & Pest service. Both of our techs, Mason and now Luis, have been wonderful and helpful when we point out specific pest problems. Very kind, quick, and efficient. Would definitely recommend!
Cody was very professional and thorough. He was quick to answer questions and offer advice. Would definitely recommend him and Sureguard.
Larry is always polite and professional, does a great job!!
I can always count on Sureguard to send out someone who is friendly and trustworthy to spray my house and yard to deter bugs.
Charles with Sureguard is wonderful. He called to give a 30 minute heads up notice and took care of our issues.
Very friendly great communication
Colton was very thorough he was also polite and courteous.
I have been a customer for many years and I have always been satisfied with their service. Raynard is very good and thorough. I recommend them! I have them contracted on an annual basis so I pay for the whole year.
Odes does a great job!
We have been using Sureguard (previously Willaima Pest Control for 20+ years. Staff are always professional and friendly. Grayson is meticulous. We would not use any other pest control service.
Great job 👍
Prompt service. Friendly technician. Overall, very happy with this company.
Very thorough! Did all the rooms and the garage. Did the outside as well, getting rid of 6 wasp nests. 1 of them was behind a bench swing! So thankful he thought to check there.
Tech provided excellent service and address all areas of concern. Even went out of his way to clear the high wasp nest.
Colton with Sureguard was honest and very knowledgeable! I was doing everything to make sure I was happy and helped me learn some new things about keeping grass healthy. I really appreciate him and the service he provided. I look forward to working with him in the future to keep having a big free and beautiful yard that my family can enjoy. 🙏
Great service - he answered my questions and gave me some information that I can use in the future
Dylan was friendly, efficient and helped identify a bug in my house. Great service!
My person is always kind and very knowledgeable
Mr. Cody sprayed the premises. I saw his good work, going into each in every room and thank him for his service today.
Terry with Sureguard Pest Control Is professional and always goes above and beyond thank you Terry!
Colton is very good and thorough • highly recommend his care and professionalism!
Safeguard tech Dylan K. did a great job, very attentive and knowledgeable. He let us know the situation after he was finished, extremely through. Highly recommend the service.
Dalton always makes sure my home is taken care of. He never has a problem answering any of my questions. The best!!!!
Colton always does an excellent job when he comes to exterminate my house. Very personable as all the technicians who service our house.
Very professional and great communicators. We have an all organic lawn and they only use organic products. Reagan represents then well!!!
Courteous, professional and thorough! Great job.
Cody was very friendly, respectful and very professional. Also asked if there were any concerns he could help with.
Great customer service as always!
Odis is always on time, always pleasant and great at answering questions I may have about the pest services, ect... Excellent customer service.
Dylan did a great job, he notified me that he was on his way and was professional when he arrived.
Real good service
Mikhail is very friendly. He verified what needed to be sprayed and got to work.
Terrence is very protectional and on time and makes sure to alert you if you need more services that is not included with your plan to reach out to the office to add on services.
Colton Littleton did an excellent job and was extremely polite.
My technician Odes never lacks of advice, customer service & work ethic
Daniel always calls to let us know he is on his way, he is efficient, professional and very cordial. We have noticed a marked reduction in spiders and insects since we have been using SureGuard. Thanks so much, Daniel!
I don’t know about the rest of the technicians, but Grayson Rush has been exceptional every single time! I’m not sure how anyone could be better. I guess I’m just lucky.
They always do a great job!
Mikhail did a great job and is very kind and personable!!
We’ve had Justice perform our service twice now and have been pleased both times. He’s respectful and thorough. We hope he remains on our route for a long time.
Raynard Francis is an awesome technician. He is very cordial and very professional. His service was excellent. It feels good to know you have a technician that knows what he is doing.
Daniel was quick and courteous. Thanks Sureguard!
We've been using Sureguard for years and they've been great. As they've grown they have added additional service options with competitive prices. They are quick to send someone out if we need anything between service dates. Thanks to our Tech, Colton!
Charles is always timely, professional, and provides great explanations of anything happening in our home. He's a great communicator. He gives us confidence that he's capable of handling anything we ask of him and he's a great representative of Sureguard!
Technician was very nice and efficient. Listened to all concerns and treated those areas of request. Always does great work and exceeds expectations!
Sureguard is an excellent service and I highly recommend them. Our technician, Raynard, did an outstanding job.
Reagan is a wealth of knowledge and just a great guy! I enjoy working with him and highly recommend him and Sureguard.
Odes does great job keeping our house pest free!
Terry Roberson was the technician who did a great job. He was very courteous and professional.
Raynard Francis Is very professional and very friendly! Perfect service today!
Very responsive and attentive. I had some questions after a recent service and they came back out and not only discussed my concerns, bit also demonstrated how they were addressing my concerns and the services. I airworthiness their level of attentiveness and customer service.
Grayson was very friendly and very thorough. Highly recommend!
Colton is a great technician. He always communicates prior to coming over and does an effective professional job. One day he noticed a gas leak and notified me after a handyman service for roof damage. I highly recommend Suregaurd and Colton for the professional service and excellent customer service.
Very professional and knowledgeable..
Technician was courteous, helpful & thoroughly addressed lawn service pest treatment needs for my property
Brandon did a great job taking care of the inside and outside of my house! He was polite and efficient - as well as punctual. Great service! Thanks Brandon and Sureguard!
Timely, efficient service. Ray Esteban is friendly and competent technician.
Daniel Blades did an excellent job at my home protecting it from insects and other pests.
Our original pest control provider got bought out by Sureguard, and from the very first day, the difference in service was huge. Sureguard is very thorough in even going around and removing spider webs and bugs on house overhangs. They do such a good job exteriorly that very seldom do they need to spray inside the…
Jerry R from Sureguard is always timely, extremely pleasant to work with and very through in his approach, highly recommend!
Daniel did a very thorough job and explained every part of the service he was providing.
Terrance was excellent. Quick, thorough, and polite. Could not have asked for better. Highly recommend!
I’m always happy with my pest control service. Terry makes sure to explain the chemicals he’s using. He sprays really well around the outside perimeter of my home and he makes sure all wasp nest are taken care of! He’s very meticulous and I really appreciate his courtesy! Very polite! Plus he’s prompt, calls before…
I’ve been a long-time customer and have always been impressed by the exceptional service, especially from technicians like Terry, who are dedicated to providing high-quality work, are knowledgeable, and can answer all my questions.
Always have a great experience with sureguard and their technicians! 10 out of 10
Quick, efficient & effective!
We love Hero Pest Control. The technicians are so professional, and always arrive right on time. They perform our service so thoroughly and quickly. We will continue using them for all our pest and rodent needs.
Billy always does an amazing job on my service and is very timely and professional.
Billy Thomas with Hero Pest Control is an excellent technician! Prompt, professional, and great communication. The services provided were well explained, completed thoroughly and efficiently, and with concern for my pets and family members. I could not have asked for better service and provided a very fair/affordable/competitive price.
Extremely thorough and very attentive to what I was needing to get done. Signed up for the service plan so I don’t have to worry about the pests anymore.
David came right out to my house when I called him for the first time. He immediately took care of my ant problem and we have worked out a great and fairly priced plan for my house and two other buildings. He was very friendly and honest. I am looking forward to David serving my house.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 127 | $58–$136 |
| Bug & insect extermination | 105 | $66–$144 |
| Home inspection | 76 | $66–$181 |
| Hornet & wasp extermination | 58 | $103–$282 |
| Rodent extermination | 46 | $99–$371 |
| Spider extermination | 45 | $73–$166 |
| Ant extermination | 39 | $86–$246 |
| Mosquito extermination | 32 | $71–$111 |