Analyzing 7,228,9267.2M ReviewsFor 20,49220.5K Experts

Experts Reviews · Company report
Sureguard Lawn and Pest logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Sureguard Lawn and Pest

Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 178 pest control services · 5.0★ from 625 Google reviews

📞 Call (254) 390-4843Request a call backWebsite ↗

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sureguard Lawn and Pest is better than 97% of pest control services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sureguard Lawn and Pest is better than 96% of pest control services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sureguard Lawn and Pest is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sureguard Lawn and Pest is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sureguard Lawn and Pest is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sureguard Lawn and Pest is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Sureguard Lawn and Pest for 8 kinds of job.

Sureguard Lawn and Pest for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.127
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 146
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 127 Google reviews tagged “General pest inspection” · showing 20

Kay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

A good job done. Very polite.

Paid $40–60Reasonable priceGeneral pest inspection
Shannon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Sebastian was thorough and did a great job!!

Rodent exterminationSpider exterminationGeneral pest inspection
MJ15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Charles always does a thorough job and provides very informative feed back on the services he performs. I never feel like it is a rush job and just a box to check off.

Paid $60–80Reasonable priceGeneral pest inspectionMosquito extermination
JoAnnLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Colton, Thor was thankful for the pets 🐾 as we were for your Great Service!

Paid $80–100Reasonable priceAnt exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
robert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Provided quarterly inspection and services. Great job Colton!

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Sam12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Terry is amazing and took great care of treating our home! Helped explain the different treatment options for all the pests we are seeing around our home since it's next to a creek!

Paid $60–80Great priceGeneral pest inspection
Tonya10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

The technician Manual Vara is always highly attentive, thorough, and truly goes above and beyond to make sure our home is protected. Excellent customer service!

Paid $80–100Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
KimLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Sureguard always does a thorough job of taking care of my property. When I have an issue they come back even if it's off the regularly scheduled visit and take care of the problem without charging extra. Joshua did a wonderful job on my property today and listened well to my concerns.

Paid $100–120Great priceGeneral pest inspection
Amanda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Sebastian had great communication and kind service.

Spider exterminationGeneral pest inspectionAnt extermination
ToriLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Grayson was extremely respectful, courteous of my time and answered all questions I had. He called before hand to let me know his time of arrival, was quick and efficient. 10/10

General pest inspection
Karen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sebastian was very knowledgeable about the services, very polite and overall pleasure to work with, thanks for desperately needed services for our lakehouse!

Hornet & wasp exterminationRodent exterminationSpider extermination
Alfredo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I am very pleased with the work performance by tech Ray. He is very clean and does a total inspection and job well done.

Paid $60–80Great priceRodent exterminationSpider exterminationGeneral pest inspection
KathleenLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service as usual.

Reasonable priceGeneral pest inspection
Greg15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Charles was awesome. He arrived on time. Explained the services and got straight to work. Definitely recommend them!

Paid $120–140Reasonable priceSpider exterminationGeneral pest inspection
Youree6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Josh has serviced us for several years now and has always been professional and wanting to make sure he takes care of us.

Paid $40–60Reasonable priceGeneral pest inspection
LaKeisha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Louis was courteous and provided excellent service!!

Reasonable priceGeneral pest inspection
Heather13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Esteban was great! He helped educate me on yellow jacket nests and how we need to treat it. Thank you Esteban!

General pest inspection
Bridgette4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Louis with SureGuard is G R E A T! Pays attention to detail and always delivers great service! Highly recommend!

General pest inspectionBug & insect exterminationService not listed
PaulLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The technician was very professional and knew exactly what to use to get rid of some pesky bugs. He did a great job inside and out. Snaps to Colton!

Paid $40–60Reasonable priceFlea & mite exterminationGeneral pest inspectionBug & insect extermination
C7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Joshua did a great job taking care of my home. He was very thorough and let me know everything that was done to protect my home.

Paid $80–100Reasonable priceGeneral pest inspection

Show more general pest inspection reviews (107 more) →

Price

$83-32% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 67%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection127$58–$136
Bug & insect extermination105$66–$144
Home inspection76$66–$181
Hornet & wasp extermination58$103–$282
Rodent extermination46$99–$371
Spider extermination45$73–$166
Ant extermination39$86–$246
Mosquito extermination32$71–$111

Compare with

Advantage Pest Control logoAdvantage Pest ControlExperts Score 99Waco · 5.00★GGA Pest Management logoGGA Pest ManagementExperts Score 95Waco · 4.92★Cen-Tex Pest Control logoCen-Tex Pest ControlExperts Score 94Waco · 4.92★