Analyzing 7,228,9267.2M ReviewsFor 20,49220.5K Experts

Experts Reviews · Company report
Sureguard Lawn and Pest logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Sureguard Lawn and Pest

Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 178 pest control services · 5.0★ from 625 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sureguard Lawn and Pest is better than 97% of pest control services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sureguard Lawn and Pest is better than 96% of pest control services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sureguard Lawn and Pest is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sureguard Lawn and Pest is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sureguard Lawn and Pest is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sureguard Lawn and Pest is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Sureguard Lawn and Pest for 8 kinds of job.

Sureguard Lawn and Pest for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$99–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#47 / 154
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 46 Google reviews tagged “Rodent extermination” · showing 20

Shannon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Sebastian was thorough and did a great job!!

Rodent exterminationSpider exterminationGeneral pest inspection
Ashok1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Detailed and comprehensive. Terry was fabulous

Not sureRodent extermination
Wayne12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Terrance was extremely knowledgeable and efficient in performing our initial pest control work! He explained everything and answered all our questions!

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationTermite extermination
JC4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Knowledgeable, informative, very thorough.

Paid $80–100Reasonable priceRodent exterminationBug & insect extermination
Tiffany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Jayvin Williams is very professional and informative regarding the issues I've had at my home.

Not sureRodent extermination
Tonya10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

The technician Manual Vara is always highly attentive, thorough, and truly goes above and beyond to make sure our home is protected. Excellent customer service!

Paid $80–100Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
Karen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sebastian was very knowledgeable about the services, very polite and overall pleasure to work with, thanks for desperately needed services for our lakehouse!

Hornet & wasp exterminationRodent exterminationSpider extermination
Alfredo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I am very pleased with the work performance by tech Ray. He is very clean and does a total inspection and job well done.

Paid $60–80Great priceRodent exterminationSpider exterminationGeneral pest inspection
VeronicaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We’ve had the best experience with SureGuard Lawn & Pest service. Both of our techs, Mason and now Luis, have been wonderful and helpful when we point out specific pest problems. Very kind, quick, and efficient. Would definitely recommend!

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
SwissArmyTenor11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

First time service. Courteous, pleasant service.

Rodent extermination
Lanny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Grayson was very pleasant to work with! Great experience for us as a first timer.

Paid $140–160Reasonable priceRodent extermination
Paige13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ian serviced my home last month and this month. He is very informative and patient (because I know I have a bunch of questions). Williams Pest Control had some really good reviews and Ian is definitely a 10/10 employee!

Paid $60–80Great priceRodent extermination
Wade7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Service was courteous and respectful in a prompt efficient Manor.

Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Garry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Good professional technician that arrived on time and completed his tasks in a timely manner.

Paid $60–80Reasonable priceHome inspectionRodent extermination
Jan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service!! Our guy does exceptional service!!

Reasonable priceHornet & wasp exterminationRodent extermination
AllisonLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I'm terrified of all bugs, rodents and wildlife. Had a waterbug issue which has since ceased after using Sureguard. I LOVE my technician RAY because he always asks have I seen any activity before treating. He also explains the bugs and what causes them to activate. He does a thorough inspection... he is polite and…

Paid $20–40Reasonable priceHome inspectionRodent exterminationSpider extermination
TheresaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Always takes great care of our home.

Paid $80–100Reasonable priceRodent extermination
Nick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very thorough and pleasant to deal with.

Paid $100–120Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Oso3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

Colton was friendly and professional and performed all services requested

Home inspectionHornet & wasp exterminationRodent extermination
MorganLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We've been using Sureguard for years and they've been great. As they've grown they have added additional service options with competitive prices. They are quick to send someone out if we need anything between service dates. Thanks to our Tech, Colton!

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination

Show more rodent extermination reviews (26 more) →

Price

$83-32% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 67%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection127$58–$136
Bug & insect extermination105$66–$144
Home inspection76$66–$181
Hornet & wasp extermination58$103–$282
Rodent extermination46$99–$371
Spider extermination45$73–$166
Ant extermination39$86–$246
Mosquito extermination32$71–$111

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