How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORESureguard Lawn and Pest
Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 178 pest control services · 5.0★ from 625 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Sureguard Lawn and Pest for 8 kinds of job.
Sureguard Lawn and Pest for rodent extermination
Clear ✕All 46 Google reviews tagged “Rodent extermination”
Sebastian was thorough and did a great job!!
Detailed and comprehensive. Terry was fabulous
Terrance was extremely knowledgeable and efficient in performing our initial pest control work! He explained everything and answered all our questions!
Knowledgeable, informative, very thorough.
Jayvin Williams is very professional and informative regarding the issues I've had at my home.
The technician Manual Vara is always highly attentive, thorough, and truly goes above and beyond to make sure our home is protected. Excellent customer service!
Sebastian was very knowledgeable about the services, very polite and overall pleasure to work with, thanks for desperately needed services for our lakehouse!
I am very pleased with the work performance by tech Ray. He is very clean and does a total inspection and job well done.
We’ve had the best experience with SureGuard Lawn & Pest service. Both of our techs, Mason and now Luis, have been wonderful and helpful when we point out specific pest problems. Very kind, quick, and efficient. Would definitely recommend!
First time service. Courteous, pleasant service.
Grayson was very pleasant to work with! Great experience for us as a first timer.
Ian serviced my home last month and this month. He is very informative and patient (because I know I have a bunch of questions). Williams Pest Control had some really good reviews and Ian is definitely a 10/10 employee!
Service was courteous and respectful in a prompt efficient Manor.
Good professional technician that arrived on time and completed his tasks in a timely manner.
Great service!! Our guy does exceptional service!!
I'm terrified of all bugs, rodents and wildlife. Had a waterbug issue which has since ceased after using Sureguard. I LOVE my technician RAY because he always asks have I seen any activity before treating. He also explains the bugs and what causes them to activate. He does a thorough inspection... he is polite and…
Always takes great care of our home.
Very thorough and pleasant to deal with.
Colton was friendly and professional and performed all services requested
We've been using Sureguard for years and they've been great. As they've grown they have added additional service options with competitive prices. They are quick to send someone out if we need anything between service dates. Thanks to our Tech, Colton!
Jerry Rodriguez is the best technician. Thorough and very attentive to detail and client specific needs.
Charles is always timely, professional, and provides great explanations of anything happening in our home. He's a great communicator. He gives us confidence that he's capable of handling anything we ask of him and he's a great representative of Sureguard!
Daniel was efficient and quick. Thanks Daniel!
Reagan is a wealth of knowledge and just a great guy! I enjoy working with him and highly recommend him and Sureguard.
Professional and great communication, Gavin was the man!
Terry Roberson from Sureguard Lawn & Pest was fantastic! He was extremely polite, took the time to answer all of my questions thoroughly, and even offered helpful suggestions that I truly appreciated. His professionalism and knowledge made the whole experience smooth and reassuring. Highly recommend Terry and the Sureguard team!
The technician that services our home is always professional and friendly!
I am new to your company. Our recent pest control provider retired. I was nervous about how the service was going to be. Gavin came and was so kind and thorough. He was very friendly and patient with all of my questions. I have a large piece of property with over five rodent traps that need to be baited, so I…
Jerry handles 3 of my properties and does a great job!
Extremely nice, professional, effficient and courteous. I highly recommend Gavin Thompson.
We love Hero Pest Control. The technicians are so professional, and always arrive right on time. They perform our service so thoroughly and quickly. We will continue using them for all our pest and rodent needs.
Caden was a great technician and was on time to my service. Loving this service.
Great service. I like that Caden, knocks down all the wasp nests and spider webs on my outside porch areas. The bugs including ants in the yard are now under control. That says a lot since we live so far out in the country. Caden is professional, shows up on time and gets to work right away. Overall we are very pleased with Hero Pest Control.
Brooke was so helpful working around my schedule and got Billy to come out and take care of my pesky rat situation!! What dynamic duo!! You’re my hero pest control. Thank you so much!
Called to do rat infestation for my mom n law house..its very old and she is in her 80s..they came early and did more than expected with her having difficulties with the heat and all ..they gave her a gift and helped her with the heat ..such a blessing and great service..many thanks ..would recomend them in a heartbeat..again thank you
Very professional and timely. Took care of the dead rodent smell and followed up to ensure we don't have any more rodent problems. They are also reasonably priced. They will get all of our future business.
Jeremy was awesome!! He was very polite and professional!! He showed me where the openings were and gave me advice on how to control my problem in my house!! Great company!!
We love this company so much! Great people and great service!
David Ticknor, the owner, did a thorough job getting rid of our rodents and roaches. He is thorough, reasonable in price, and personable. I highly recommend Hero Pest Control.
Hero Pest Control provides quality and prompt customer service at a good price. Staff is knowledgeable and thoroughly explains the treatment options and best approach to getting rid of unwanted critters. They genuinely seem adamant about helping and do not practice up-selling tactics like other competitors I have…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 127 | $58–$136 |
| Bug & insect extermination | 105 | $66–$144 |
| Home inspection | 76 | $66–$181 |
| Hornet & wasp extermination | 58 | $103–$282 |
| Rodent extermination | 46 | $99–$371 |
| Spider extermination | 45 | $73–$166 |
| Ant extermination | 39 | $86–$246 |
| Mosquito extermination | 32 | $71–$111 |
