How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%89+6.3Craft & service penalty92−0.8Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORESusan's Green Cleaning
Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #112Position by Experts Score among all companies we track in this category. of 265 house cleaning services · 4.9★ from 535 Google reviews
Report card
Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Susan's Green Cleaning for 8 kinds of job.
Susan's Green Cleaning for general housekeeping
Clear ✕All 35 Google reviews tagged “General housekeeping” · showing 20
Meghan and Tate did a wonderful job cleaning my home. 100% would reccommend their services for not only prompt service but kind interactions throughout the whole process!
Shawngerica was excellent, nice and did a great job cleaning!
Lovely cleaners Megan and Rayanne! So kind and diligent in their work, will definitely be continuing to have them and this company clean our home!
I have been a customer of this company before and have always been thoroughly satisfied. This time they again are doing a job behind compare. My cleaner, and I say mine, because I never want anyone else. This is a mad, super, get in the corners cleaner. And mine. She likes her job and I like the end result. Susans…
Erika V is always cheerful, competent and respectful.
Shawngerica, Michael, and Erika did a fantastic job cleaning our house! Since adding my Mom’s ADU to our cleanings it has become a very large job, and they took it on without a problem. They are all so very polite, efficient, and professional! My house looks wonderful! Thank you so much!
I am continually impressed by Susan’s Green Cleaning. Very thorough, strong communication and excellent customer service all around. Highly recommend and already have to multiple friends and family. They pay their employees a livable wage and every cleaner who’s worked on our house is lovely and very respectful and…
I've been receiving home cleaning services from Susan's Green Cleaning for about a year and every visit is excellent. The office team is very responsive and communicative about appt times, changes, and arrivals. The home cleaning team has been great - very friendly and respectful of our home. Our home is always…
Maddie did a great job during our first deep clean appointment with Susan’s Green Cleaning. She was friendly, efficient and left the house looking great!
Excellent cleaners, respectable business, friendly and skilled technicians.
Rayanne cleaned for me again. This time while also training a new employee. The cleaning was well done. From what I overheard, she was an effective teacher, explaining techniques and products clearly and working along with her student.. She hdoes a great job, is pleasant to have in my home and is quiet when working.
I have been using Susan's Green Cleaning for years and have always been happy with their cleaning. I have to say it really makes life better to have the whole house clean at once! When I've had to contact the office, the response is always quick and professional. They're very accomodating.
Susan’s Green Cleaning is a wonderful company. They are transparent, responsive, and thorough. The way they operate and how they treat their employees is everything!! I highly recommend.
Casey did a great job cleaning my house in a very efficient and professional manner. She is friendly and warm but also focused on getting the work done. I couldn't be happier!
We had a very positive experience with Susan's Green Cleaning. My husband surprised me with a house cleaning and it was the BEST gift. The team in the office was helpful and efficient, answered all of our questions and made sure we were prepared for our first service. On the day of the deep clean, Ben was…
I loved this cleaning service. There were no fragrances or scents in the cleaning products and the technician did an incredible job. We got a deep clean as well as the window cleaning service and our house felt so good afterward! I wish I could get our house cleaned by Susan's Green Cleaning every week!! The…
I’d read numerous recommendations for Susan’s Green Cleaning over the years and so when we bought a new house I hired them for a pre-move-in cleaning. I was extremely impressed. The technicians arrived on time, they were friendly, courteous and professional, and wow did they do a thorough job. Before she left the…
I’ve been with Susan’s Green Cleaning service for many years and I cannot recommend them enough! All the staff are extremely friendly and helpful and the cleaning crew are meticulous and thorough. I am always extremely pleased and happy with their service!
We have been using Susan's Green Cleaning for almost a year and have been extremely happy with the service. As someone who is super sensitive to environmental irritants I especially appreciate that the products used are (truly) scent free and non-toxic. Rayanne and Tate have been two of our favorite technicians this…
I’ve had bad experiences in the past so I was apprehensive about using another cleaning service, but my experience with Susan’s Green Cleaning was a breath of fresh air!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 118 | $158–$259 |
| Deep clean | 114 | $277–$490 |
| General housekeeping | 35 | $153–$259 |
| Moving-related cleaning | 30 | $321–$614 |
| Cleaning | 29 | — |
| Upholstery cleaning | 4 | $189–$359 |
| Office & workplace cleaning | 3 | $153–$290 |
| Interior & exterior window cleaning | 2 | $221–$442 |
