Experts Reviews · Company report
Susan's Green Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%89+6.3Craft & service penalty92−0.8Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Susan's Green Cleaning

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #112Position by Experts Score among all companies we track in this category. of 265 house cleaning services · 4.9★ from 535 Google reviews

Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Susan's Green Cleaning is better than 93% of house cleaning services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Susan's Green Cleaning is better than 93% of house cleaning services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Susan's Green Cleaning is better than 92% of house cleaning services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Susan's Green Cleaning is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Susan's Green Cleaning is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Susan's Green Cleaning is better than 89% of house cleaning services.A
89

Reviews for your job

Customers hired Susan's Green Cleaning for 8 kinds of job.

Susan's Green Cleaning for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$450–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$321–$614
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 138

All 30 Google reviews tagged “Moving-related cleaning”

A.Local Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had my doubts cleaning would really help my cat allergies, after this townhouse had been inhabited by two indoor cats for a year. But my nose tells the tale. I am breathing! Ten years ago I moved into my husband's townhouse here part time. It has always been uncomfortable; there had been a cat here before. Then a…

Paid $450–500Reasonable priceMoving-related cleaning
Randy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent cleaners, respectable business, friendly and skilled technicians.

Standard cleaningMoving-related cleaningGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Valerie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We use Susan's Green Cleaning for our post construction clean on all our remodeling projects. We have used others in the past, but no one compares with Susan's Green Cleaning! We appreciate their attention to detail and communication throughout the process. The homes literally sparkle when they are done! Susan's Green Cleaning is simply the best!

Moving-related cleaningDeep clean+ Value
StephanieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Thank you Christina! We enjoyed our home cleaning.

CleaningMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Gina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We own a few rental homes and always use Susan's Green Cleaning for our "move-out" clean to get ready for an incoming tenant. They're the best! Be sure to add on the window track cleaning; it's so rewarding to see how clean it can be inside window tracks! :)

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
PaulaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I’d read numerous recommendations for Susan’s Green Cleaning over the years and so when we bought a new house I hired them for a pre-move-in cleaning. I was extremely impressed. The technicians arrived on time, they were friendly, courteous and professional, and wow did they do a thorough job. Before she left the…

General housekeepingMoving-related cleaningStandard cleaning
Kayla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great communication and a job well done!

Moving-related cleaning+ Responsiveness+ Quality+ Professionalism
Lowell5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It’s always good to have a company you can count on. Whenever I need a true deep cleaning in a hurry, Susan’s Green Cleaning is my go to.

Deep cleanMoving-related cleaning
TorinLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Really enjoyed my experience with Susan's Green Cleaning. They tackled our 2000sqft place we'd lived in for 12 years and did a really great job of doing a comprehensive cleaning. Everything looked great. The cleaner was very kind, courteous, professional and thorough. Highly recommended!

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
janiceLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Excellent cleaners: prompt, respectful, pleasant. Elliot does a wonderful job!

Moving-related cleaningStandard cleaning+ Value
CristineLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service and amazing communication. Veronica, was my deep cleaning specialist and she did an amazing job. Everything I asked for was completed with care and an eye for detail - white grout was deeply scrubbed, dust in the hard to reach and often over looked places was eliminated. I will recommend…

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Rowan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I shopped around for a cleaner for a move out on a larger house property. Eventually I pulled the trigger on Susan's Green Cleaning. From the first time I submitted a form on their website to when my cleaning was done and I was satisfied, susan;s continued to communicate clearly effectively and politely. I had some…

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Megara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been hiring cleaning services for my homes since 2006, so I've experienced every kind of service from the abysmal to the fantastic. Susan's Green Cleaning is simply the best cleaning company to ever work for me. This isn't a group of ragtag folks just offering to clean houses as a way of scraping together a…

Deep cleanMoving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Casey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Susan's Green Cleaning consistently does a great job!

Moving-related cleaningStandard cleaning+ Quality+ Professionalism
JenniferLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I booked a move out cleaning with Susan’s Green Cleaning. Most of the communication was via email with Susan, the owner. From the moment I booked until the moment the job was completed, she was extremely responsive. After I had mentioned that the cleaning technician had missed a few areas, Susan immediately made it…

Moving-related cleaning+ Professionalism
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Susan's Green Cleaning is our go to for apartment cleaning. They have spectacular customer service and wonderful results. We will be using them for all our cleaning needs moving forward.

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
Longyu3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Susan's Green Cleaning are super responsive to accommodate my timeline. She was able to squeeze my job into a work night and did a fantastic job preparing the property for staging. Highly recommended!

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent job done on very short notice. They get the details right. Highly recommended!

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
Kristen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great cleaning service! Used them for selling prep deep clean and our listing photos looked amazing. Would definitely use them again! High quality, great service, responsive, friendly, easy to work with.

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
Sorenson5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our family has been with Susan's Green Cleaning for over three years now through moving and house construction, and they are always fantastic. Always professional and the quality of cleaning is excellent, and everyone is always very friendly. I especially appreciate that Susan is very caring and hands-on with all…

CleaningDeep cleanMoving-related cleaning+ Responsiveness+ Quality+ Professionalism
Kristen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

As professional as professional gets. Worth every penny and reasonably priced compared to some other quotes I got, especially given the level of perfection and professionalism.

Moving-related cleaning+ Professionalism
Dental1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Outstanding !! This was my first experience using Susan ‘s Green Cleaning. From the initial contact to the final cleaning result, all the details were conducted in a very friendly, professional and knowledgeable manner. Kudos to technician,Victoria, for thoroughly cleaning the condo. Top notch result. Victoria…

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
Mallory1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Susan's Green Cleaning recently helped me with a deep clean on an over 7K SQFT home. They were efficient, thorough and A+ on communication. I received several updates and even before and after photos upon completion. The place looks great! All around great job and great company.

CleaningDeep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
gary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The team was on time I left the house came back 2 1/2 hours later they were just finishing up, they did a spectacular job thank you very much

CleaningMoving-related cleaning+ Quality+ Professionalism
JudiLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The staff were very responsive and timely with all communications. They cleaned the house we were moving out of, very thoroughly and well. I was very pleased with the service!

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
BlakeLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Susan's Green Cleaning are our heroes! Our family is wrapping up a remodel and literally everything in our home was absolutely covered with a thick layer of drywall and construction dust. We needed to be able to start getting the space ready for us to move back in, but there's no way that was possible given my…

CleaningDeep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
MichelleLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Moving-related cleaning+ Responsiveness+ Punctuality+ Professionalism
KrishnaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Upholstery cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Quality+ Professionalism
Bonnie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
Jason5 years ago★★★★★

Rating only, no written review.

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality

Price

$497+96% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 76%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning118$158–$259
Deep clean114$277–$490
General housekeeping35$153–$259
Moving-related cleaning30$321–$614
Cleaning29—
Upholstery cleaning4$189–$359
Office & workplace cleaning3$153–$290
Interior & exterior window cleaning2$221–$442

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