How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%89+6.3Craft & service penalty92−0.8Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORESusan's Green Cleaning
Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #112Position by Experts Score among all companies we track in this category. of 265 house cleaning services · 4.9★ from 535 Google reviews
Report card
Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Susan's Green Cleaning for 8 kinds of job.
Susan's Green Cleaning for standard cleaning
Clear ✕All 118 Google reviews tagged “Standard cleaning” · showing 100
This was my second experience hiring pro housecleaners (the first was a different company), and the difference was night and day. Tate and Emma, the team from Susan's Green Cleaning, were stellar in cleaning my home, which had not been professionally cleaned in 2+ years. They covered every nook and cranny…
We have used Susan's Green Cleaning as our biweekly house cleaner for five years. We love Susan's. The company treats its employees well - benefits, reasonable pay, flexibility. The cleaners are all thorough, efficient, and pleasant. The office staff are wonderful to deal with and very responsive. I can't recommend…
We love Maddie! She does a thorough cleaning job with attention to every detail, she’s friendly and professional, communicating quickly about any needs/alerts in the house, and we love how she loves our dog!! Thank you!
Green Cleaning's staff is professional, polite, accommodating to our household's specific needs about time and services, communicates consistently and excellent, and does a great job. Every time, the cleaner is prompt, pleasant, helpful and does a great job.
I just can’t wait for Genoa’s arrival every two weeks! Her work is superb, but it’s that smile and unfailing cheerfulness that get to me. We are fortunate to have Susan’s in our community.
Chenoa is a highly trained & skilled professional. We love having her in our home & always look forward to her visits. She always does a thorough job & covers the whole house for us each month. Susan’s Green Cleaning is reliable, reasonably priced & always delivers excellent quality services. Their products are safe…
It was a pleasure working with Tatum. The work was excellent and I’d love to have them for our next cleaning if possible.
As usual, the house is sparkling. Thank you!
Michael and Tatum were very friendly and went above and beyond to clean even hard-to-reach areas.
Shawngecica always does a fantastic job!
Shawngerica was excellent, nice and did a great job cleaning!
Tate does a great job of cleaning our house. His work is thorough and meticulous. He attends to just the rooms and areas we requested, and takes good care of them.
Lovely cleaners Megan and Rayanne! So kind and diligent in their work, will definitely be continuing to have them and this company clean our home!
We did a deep clean of our home leading up to some parties, and were very happy with the results! When our deep clean required two days thanks to our pets, they were very communicative and quick to reschedule for the following day. They were very thorough and our home was sparkling. Highly recommend!
Amazing service 👏. Michael did an amazing job on all aspects of the cleaning and was kind and accommodating while we juggled a chaotic household.
Dawn P. did an excellent job for us on Feb 12. We were hosting a dinner party immediately after she cleaned here. She worked very efficiently and finished in plenty of time for us to prepare. She worked efficiently around our clutter and straightened up a lot of it, especially the books and papers on our…
someone hired well. He greeted me said he’d like to start upstairs and He worked his magic. Everything is shiny. Some things were shiny that I didn’t know could be shiny. His personality was very warm. He said nice things about the company. He was very meticulous. Paragraph I just cannot believe the job that he…
Johanna did a wonderful job especially since I'd been doing a lot of paperwork. Johanna has been able to work around the activities I need to get done in my relatively small house. The house is beautifully clean and it's an inspiration to keep my decluttering. tasks going.
Cleaner showed up on time, was friendly and did a thorough, good job
Tatum did a great job!
We value Susan's green cleaning and Shawngerica, our regular technician, so much! We are so grateful for her care, attention to detail, and creativity. Our home feels magically put together with really good vibes in every space each time she works at our home! The office crew is also remarkably responsive and helpful, a great team.
We’ve been using SGC since August of this year and it’s been so nice to have help keeping our home clean! Tatum is our cleaner and she’s super detail oriented and a delight to have in our home.
Fast , efficient and friendly. Great work!
Madde is the best! She does an awesome job, is very efficient, and very accommodating with our kids around. Everything is always spotless!
Alivia has cleaned out house for the past two times and did a great job paying attention to detail and cleaning out gas stove and grill well
We have been using Susan's for a number of years and have always been happy with the professionalism and quality of service. Michael is our current regular service member and has always been efficient, thorough, and polite. Very helpful when we are all are trying to get our work done!
Erika is amazing! Our house is sparkling and is always so beautiful after she comes over. This is definitely something I didn't know I needed until we started - this is our fifth month we do every two weeks.
Veronica has been my monthly cleaner several times and always does a great job. So did Brittany w3ho was my cleaner yesterday for the first time.
I have have vacuum lines on my stairs. I cannot tell you how happy this makes me. Noticing the little improvements to my home that I did not even know about.
Michael and Gerica are wonderful cleaners. They are friendly and thorough and get the job done with no fuss. We work at home and they are willing to clean around us when need be. We highly recommend Susan’s Green Cleaning.
Shawngerica, Michael, and Erika did a fantastic job cleaning our house! Since adding my Mom’s ADU to our cleanings it has become a very large job, and they took it on without a problem. They are all so very polite, efficient, and professional! My house looks wonderful! Thank you so much!
Michael of Susan's Green Cleaning teams is thorough, consistent and extremely professional. I really like how he documented a water leak in my laundry room.
The best cleaning service I have had in 30 years of owning my house. Many good folks, but in particular Gensen L. Has been so thorough in paying attention to details, the house feels amazing. Gensen is also so nice to be around:)
Had our house cleaned by Brittany who did a great job.
I am continually impressed by Susan’s Green Cleaning. Very thorough, strong communication and excellent customer service all around. Highly recommend and already have to multiple friends and family. They pay their employees a livable wage and every cleaner who’s worked on our house is lovely and very respectful and…
I've been receiving home cleaning services from Susan's Green Cleaning for about a year and every visit is excellent. The office team is very responsive and communicative about appt times, changes, and arrivals. The home cleaning team has been great - very friendly and respectful of our home. Our home is always…
Susan’s has been fantastic for our chaotic household over the last couple of years — they’re quick to answer questions, easy to work with, and all of their techs do a great job. The house looks awesome. Highly recommended!
Susan’s Green Cleaning has been cleaning my home for over 6 years and they consistently do thorough and high quality cleaning!
I love this service. At the moment I have two wonderful regular cleaners once a month. I originally had one every two weeks and gave it up to save money. It was a mistake. They had spoiled me. I love that they treat their cleaners with respect. I imagine that's why they don't have much turnover. At any rate,…
Excellent cleaners, respectable business, friendly and skilled technicians.
Johanna of Susan's Green Cleaning has worked at our house quite a few times, including December 26, 2024, and January 9, 2025. It's a pleasure opening the door to her; she arrives on time, with a smile and a cheerful greeting and goes right to work. She is diligent and thorough. We have cats whose hair gets…
Rayanne and Anna fro Susan’s green cleaning did an excellent job today! Coming home to a clean house after a busy holiday season was exactly what I needed. Thank you!
Rayanne cleaned for me again. This time while also training a new employee. The cleaning was well done. From what I overheard, she was an effective teacher, explaining techniques and products clearly and working along with her student.. She hdoes a great job, is pleasant to have in my home and is quiet when working.
I have been using Susan's Green Cleaning for years and have always been happy with their cleaning. I have to say it really makes life better to have the whole house clean at once! When I've had to contact the office, the response is always quick and professional. They're very accomodating.
Have been using Susan’s for many years and have been very happy with the service and responsiveness.
Alicia has been wow-ing us visit after visit!
We have used Susan's for several years now and absolutely love them. Shawngerica, Lydia, Allison, and Ian all do a fantastic job going through our house and making it sparkle - which is no mean feat! We are talking a 1913 house that has some desperate renovation needs internally!
Tate did a outstanding job on our home this week, he showed attention to detail, was on time, was professional, and deserves a 5-star rating. Thank you, Tate, for making our home shine!
Tate does an outstanding job.
We constantly love the service provided. We really appreciate having the support of someone coming in to help tame our chaos. Alicia provided excellent service for us and we really appreciate it.
Casey did a great job cleaning my house in a very efficient and professional manner. She is friendly and warm but also focused on getting the work done. I couldn't be happier!
We have been using Susan’s Green Cleaning for two years. We wanted a professional cleaning company that valued its employees and used non-toxic cleaning products. Everyone who has come to clean for us has done a great job, especially Shawngerica. Her attention to detail is next level.
I am really particular about cleaning and have struggled to give up control and hire help. I had used another Seattle cleaning service and was not happy with the service. I decided to give it one more chance when I found Susan’s Green Cleaning. I’m so glad I did! They are so professional and thorough. Days after…
I loved this cleaning service. There were no fragrances or scents in the cleaning products and the technician did an incredible job. We got a deep clean as well as the window cleaning service and our house felt so good afterward! I wish I could get our house cleaned by Susan's Green Cleaning every week!! The…
We have used Susan's Green Cleaning for at least 7 years, and we couldn't be happier about their quality, communication and professionalism. I highly recommend them!
I’d read numerous recommendations for Susan’s Green Cleaning over the years and so when we bought a new house I hired them for a pre-move-in cleaning. I was extremely impressed. The technicians arrived on time, they were friendly, courteous and professional, and wow did they do a thorough job. Before she left the…
Thank you to Susan's Green Cleaning and especially Mercedes for your cleaning expertise. Susan's staff is always on time, thorough, efficient, friendly and trustworthy. My son and his partner have 3 dogs they bring to dinner once a week, and we have a little chihuahua. Oh, the dog hair! Bless Susan's Cleaners!
I’ve been with Susan’s Green Cleaning service for many years and I cannot recommend them enough! All the staff are extremely friendly and helpful and the cleaning crew are meticulous and thorough. I am always extremely pleased and happy with their service!
The cleaners are meticulous and always check in to be sure you are satisfied before they leave. Seriously, they even clean the electric toothbrush bases!
We have been using Susan's Green Cleaning for almost a year and have been extremely happy with the service. As someone who is super sensitive to environmental irritants I especially appreciate that the products used are (truly) scent free and non-toxic. Rayanne and Tate have been two of our favorite technicians this…
I have had very good experience with Susan's Green Cleaning. The work is done quietly and efficiently
I love the whole team from Susan’s! They do incredible work and are so kind! They’re incredibly quick to respond, even in last minute situations. Cannot recommend them enough.
Cleaner was on time and worked carefully to clean specified areas. Expensive but I will use this service again.
Very pleasant employees who are careful and skilled.
OMFG guys!!! Susan’s green cleaning is outstanding! Great communication and the cleaning technicians are all amazing. Huge shout out to Elliot who makes our kitchen legit sparkle!!!!!
Rayanne was excellent. We appreciated Rayanne's gentle and thorough approach - our home was left very clean! Elliot did a fantastic job cleaning our house. Personable and friendly getting started, and everything was clean and orderly when done.
Sydney did an incredible job! So impressed with her attention to detail and efficiency. We're so lucky to have found Sydney and Susan's Green Cleaning!
I'm always happy to see Tate with Susan's green cleaning. Kelly says a friendly and professional job.
Shawngerica did a great job
Great work as usual!
Elliot deserves the grand prize!
Everything was wonderfully cleaned and met my expectations perfectly.
Shawngerica has been cleaning our house for a while now and she does a fantastic job!
Elliot and team were great! Wonderful job
Excellent cleaners: prompt, respectful, pleasant. Elliot does a wonderful job!
Susan’s Green Cleaning always ensures we are happy with the cleanings each month. They are the most consistent cleaning company we have ever had. Veronica is always amazing and appreciate her attention to detail. Sydney is so cheerful and ensures everything looks amazing!
Christina is a gem.
Elliot did a great job and was super friendly towards my two dogs.
Sydney did a fantastic job! House is spotless. Susan’s Green Cleaning always can be trusted to do a quality job and be professional too.
I was greeted by a warm and cheery "good morning" by Alicia". Eagerly she explained the process, answered my questions and then went to work. When Alicia was done, I did a walk thru I was truly impressed how everything was not just clean but sparkling like it was when the unit was new and no chemical smell! They…
Veronica is amazing—thanks so much!
I have monthly cleaning through Susan's green cleaning and love it! Christina was my cleaner today and she was especially thorough, friendly, and left my house in perfect condition. I always feel relaxed after they visit
Tate is impressed not only me, but also my sister, a school marm visiting from Japan. It's the first time she praised my house cleaning. Ten out of ten recommend Susan's Green Cleaning.
Ben did a fabulous job!
I am very picky (and never believe 5 point reviews )- but if I could would give them a 4.6! I didn't honestly believe that they would really come back if I found anything that was missed as I know my house better than anyone. I was so impressed with their response. Then when Veronica came the next time she asked…
Rayanne gjorde ett fenomenalt, grundligt jobb med att städa vårt hem. Hon lyckades till och med befria oss från vad som kändes som en oändlig tillgång på husdjurspäls. Tack så mycket!
Christina is very focused, calm, and easy to work with.
Elliot did a fantastic job, our house was spotless!
We’ve been using Susan’s Green Cleaning for about 6 months, and couldn’t be happier. The house is immaculate each time, and our regular cleaner, Rayanne, always checks to make sure we’re happy with the cleaning before she leaves. She also give our sweet, old dog lots of love. It also feels good to support a…
Very happy to have a clean house, Lydia does a great job! We’re happy to pay a little more, knowing our housecleaner has medical/dental insurance, vacation time, and earns a living wage, what everyone deserves and so many of us take for granted. Thanks for a great job!
Today, 8/10/22, Shawngerica worked her magic in our condo again with her thoroughness and attention to detail. Our painted woodwork actually shone, as did our wood furniture and glass. She is an excellent service provider and I can't say enough about the quality of her work. Her thoroughness helps me keep up our…
We used Susan’s green cleaning for a few years and they always did a stellar job. The technicians arrived promptly and were friendly/easy to communicate with. Rescheduling can sometimes be a bit of a challenge but they do their best to accommodate if they can
Susan's Green Cleaning is the real deal. We've used them for both deep-cleaning and regular cleanings and we've never been less than thrilled. The technicians are on-time and super thorough, and we love having them in our home. With a newborn, we have such peace of mind now knowing that the cleaning products we're…
You did a great job, Alison. Thanks.
Our cleaner showed up right on time, brought all his equipment and worked HARD for 6.5 hours. His cleaning was exemplary! We’ll use them again.
I have been hiring cleaning services for my homes since 2006, so I've experienced every kind of service from the abysmal to the fantastic. Susan's Green Cleaning is simply the best cleaning company to ever work for me. This isn't a group of ragtag folks just offering to clean houses as a way of scraping together a…
The lady who came was very good. Friendly but not at all intrusive. She worked hard and carefully. I could not be more pleased!
I've had an excellent experience with Susan's Green Cleaning. After the initial deep cleaning, they've been coming to my house every two weeks for several years. They are efficient, thorough, and responsive, and it's nice knowing there is no toxic residue when they're done.
Susan’s techs are always kind and thorough. I can always see the attention to detail. Their office staff is really responsive and helpful
Susan's Green Cleaning consistently does a great job!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 118 | $158–$259 |
| Deep clean | 114 | $277–$490 |
| General housekeeping | 35 | $153–$259 |
| Moving-related cleaning | 30 | $321–$614 |
| Cleaning | 29 | — |
| Upholstery cleaning | 4 | $189–$359 |
| Office & workplace cleaning | 3 | $153–$290 |
| Interior & exterior window cleaning | 2 | $221–$442 |
