WILDLIFE REMOVAL SERVICES · RALEIGH, NC
Sustainable Pest Systems logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%72+25.2Reliability 15%93+14Craft & service 20%50+10Value 10%70+7Momentum 8%84+6.7Track record 7%61+4.3Accountability 5%24+1.2Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

Sustainable Pest Systems

Better than 84% of wildlife removal services · #16 of 102

4.9★325 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Sustainable Pest Systems for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$184
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#47 / 69

All 6 Google reviews tagged “Hornet & wasp extermination”

EvanLocal Guide · 111 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Incredible! My children have significant medical needs with terminal illness. Although our house is very tidy n clean we still need to prevent the bugs from getting inside but need to be very careful with what chemicals they are exposed to with extra caution taken for seasonal flu and Covid-19. Sustainable Pest…

Cockroach exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
TaraLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Josh is absolutely fantastic - reliable, professional, knowledgeable, and friendly; we couldn't dream of a better tech to work with here at our apartment community!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
AlanLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Travis was very professional and friendly. Walked around the property with me, checked the crawl space/attic, and treated the outside of our home. We went from seeing at least 1-2 cockroaches per day and a few ant trails to having minimal activity this week. Will see how things continue! There was also an active…

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Professionalism
MikeLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I called them this morning and they had someone out the same day. I had a great experience with Chris Miller. He walked me through all the details of what they were planning to do and if I were to go to them again walked me through the details of what a plan would be. Great person super nice to work with and…

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Maria8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Professionalism
Amanda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Sustainable, grey = wildlife removal services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (5 reviews)2024-Q2: 4.67★ (12 reviews)2024-Q3: 5.00★ (17 reviews)2024-Q4: 5.00★ (11 reviews)2025-Q1: 5.00★ (13 reviews)2025-Q2: 5.00★ (79 reviews)2025-Q3: 5.00★ (23 reviews)2025-Q4: 5.00★ (8 reviews)2026-Q1: 5.00★ (5 reviews)2026-Q2: 5.00★ (13 reviews)2026-Q3: 5.00★ (5 reviews)2026-Q4: 5.00★ (1 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$87-14% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Great price 24%Reasonable 67%Overpriced 0%Not sure 10%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%72+25.2Reliability 15%93+14Craft & service 20%50+10Value 10%70+7Momentum 8%84+6.7Track record 7%61+4.3Accountability 5%24+1.2Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
72
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
93
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
50
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
70
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
84
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
61
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
24

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+59 / −0
Professionalism
+67 / −0
Responsiveness
+60 / −0
Punctuality
+63 / −0
Value
+48 / −0

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