WILDLIFE REMOVAL SERVICES · RALEIGH, NC
Sustainable Pest Systems logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%72+25.2Reliability 15%93+14Craft & service 20%50+10Value 10%70+7Momentum 8%84+6.7Track record 7%61+4.3Accountability 5%24+1.2Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

Sustainable Pest Systems

Better than 84% of wildlife removal services · #16 of 102

4.9★325 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Sustainable Pest Systems for mosquito extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$99
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Mosquito extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 58

All 12 Google reviews tagged “Mosquito extermination”

A8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

This group deserves nothing less than a 5 star review. Sustainable Pest has been fantastic with their services, timeliness of appointments/responses and customer service all the way around. I'll never go anywhere else and will only recommend this company to anyone who asks. I've had friends and neighbors try to…

Mosquito exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
PamelaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jalon is fantastic!—always punctual, conscientious and pleasant. He is eager to listen and address any concerns.

Mosquito extermination
Valerie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have worked with them for a few years now. Jalen is a great service technicians and the staff have been helpful and knowledgeable. They find solutions and are honest about challenges. They provide an organic treatment that addresses mosquitoes in my wooded yard while being safe for my dogs and the environment.

Rodent exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Maggie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend Sustainable Pest Systems! I had an ongoing problem on my farm and had tried many products & companies prior to contacting Sustainable Pest Systems. I had the pleasure of speaking with John who was extremely knowledgeable & understood all of my concerns. He was very professional & explained the…

Ant exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
SofiaLocal Guide · 236 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always an excellent experience with technician Christian H. He is kind professional and takes the time to explain the treatment and answer any and all questions, thoroughly. We've been using SPS for more than 6 months now and have only had good experiences, both with the technicians and office staff. All are…

Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
EvanLocal Guide · 111 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Incredible! My children have significant medical needs with terminal illness. Although our house is very tidy n clean we still need to prevent the bugs from getting inside but need to be very careful with what chemicals they are exposed to with extra caution taken for seasonal flu and Covid-19. Sustainable Pest…

Cockroach exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
TaraLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Josh is absolutely fantastic - reliable, professional, knowledgeable, and friendly; we couldn't dream of a better tech to work with here at our apartment community!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Nick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Can't remember the name of the employee who came and sprayed, but he did an excellent job. Very professional and hassle-free, no issues since!

Mosquito extermination+ Responsiveness+ Punctuality+ Quality
Noel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The service was effective-no mosquitoes for backyard event! Thank you.

Mosquito extermination+ Responsiveness+ Punctuality+ Quality
Robert10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very Happy about the Service I receive from Sustainable Pest. The are always professional and my Service Tech is the Best!

Ant exterminationMosquito exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Maria8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Professionalism
Amanda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Sustainable, grey = wildlife removal services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (5 reviews)2024-Q2: 4.67★ (12 reviews)2024-Q3: 5.00★ (17 reviews)2024-Q4: 5.00★ (11 reviews)2025-Q1: 5.00★ (13 reviews)2025-Q2: 5.00★ (79 reviews)2025-Q3: 5.00★ (23 reviews)2025-Q4: 5.00★ (8 reviews)2026-Q1: 5.00★ (5 reviews)2026-Q2: 5.00★ (13 reviews)2026-Q3: 5.00★ (5 reviews)2026-Q4: 5.00★ (1 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$87-14% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Great price 24%Reasonable 67%Overpriced 0%Not sure 10%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%72+25.2Reliability 15%93+14Craft & service 20%50+10Value 10%70+7Momentum 8%84+6.7Track record 7%61+4.3Accountability 5%24+1.2Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
72
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
93
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
50
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
70
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
84
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
61
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
24

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+59 / −0
Professionalism
+67 / −0
Responsiveness
+60 / −0
Punctuality
+63 / −0
Value
+48 / −0

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