Stephanie Kosler14 reviewsTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWhat amazing attorneys to work with! Thank you guys so much 10/10 recommend!
Swain Law Group
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%78+18.9Value 14%97+13.7Replies to reviews 7%72+5.1Momentum penalty72−2.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#36 of 46 small claims lawyersPosition by Experts Score among all companies we track in this category. · better than 22%
4.9 ★★★★★ 216 Google reviews · 16 photos
98%five-star reviews
4.75★last 12 monthsAverage stars on reviews from the last 12 months only.
5.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
27%reviews answered by the owner
Oct 2026latest review
Swain Law Group at a glance
Clients of Swain Law Group frequently praise the firm's attorneys for their clear communication, responsiveness, and professional handling of complex criminal and civil cases. Reviewers often note that the legal team provides honest assessments and works diligently to achieve favorable outcomes, including case dismissals or reduced sentences. A recurring criticism in lower-rated feedback concerns the extended duration required to finalize settlements and the withholding of funds, which some clients found frustrating and slow.
- Google rating: 4.9 out of 5 from 216 reviews (98% five-star).
- Reviews on this page: 216 Google reviews (157 with written comments, 2 with photos).
- Owner responses: the business replied to 27% of reviews.
- Most recent review: October 12, 2026.
- Service: Small Claims Lawyer serving Moore, Oklahoma.
Data from Google, last updated November 2, 2026.
Score profile vs other small claims lawyers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Swain Law Group: 89/100 on this factor. Category median: 94.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Swain Law Group: 78/100 on this factor. Category median: 90.B
78
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Swain Law Group: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Swain Law Group: 97/100 on this factor. Category median: 100.A
97
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Swain Law Group: 72/100 on this factor. Category median: 100.B
72
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Swain Law Group: 72/100 on this factor. Category median: 77.B
72
Bar = this company · dark tick = category median.
Star ratings
216 Google reviews we collected
- 5 stars21298%
- 4 stars10%
- 3 stars00%
- 2 stars10%
- 1 star21%
Praise vs complaints
Phrases our text analysis found in 157 written reviews
- Praise21598%
- Complaints42%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude6630%
- Would recommend4922%
- Price & value2712%
- Quality & results2210%
- Communication199%
- Speed & response188%
- Honesty & trust188%
What customers talk about
We read 157 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was professional, knowledgeable, and great to work with.”
“I truly appreciate all of his help and would absolutely recommend him to anyone looking for a great attorney.”
“…ed attention to the details that matter evidence/witnesses testimony, reasonable, honest from the start by never giving unrealistic expectations.…”
“They got me great results in a very tough Situation.”
“Through the worst 3 years of my life this divorce took everything from me and the other side tried to completely eliminate me from my kids life.”
“Friendly, professional and very quick to communicate in all aspects.”
“He was very responsive when we had questions or concerns.”
“From the very beginning, my attorney was honest, straightforward, and transparent about my case, which gave me a lot of confidence during a very difficult time.”
People customers mention
- Matt 19 reviews
- Pond 10 reviews
- Hounslow 8 reviews
- Simmons 7 reviews
- Dan 7 reviews
- Alisha 7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Bailey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Alex was a great lawyer and made the entire process so much easier. He was professional, knowledgeable, and great to work with. I truly appreciate all of his help and would absolutely recommend him to anyone looking for a great attorney. 10/10 recommend!
John9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Alex handled my families case and was amazing. Friendly, professional and very quick to communicate in all aspects. Both Matt and Alex were tremendous. I highly recommend this firm.
Ronni6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Alex handled a car accident claim for me with extreme professionalism and care! He communicated well and gave great advice. He connected me with medical professionals that all cared deeply about my recovery! He went above and beyond as my attorney and I’ll forever be grateful! I highly recommend Alex and the Swain Law Group!
tim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Alex Lane was great. I so appreciate him taking care of everything. Really, the best experience I’ve had with an attorney.
Carol13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The firm was very helpful with my husband's case, thank you all so much for what you have done
Deborah13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
They could not represent us as we were to far out of town. But he was very kind and understanding. Suggested other firms and answered questions I had. 😊
Photos
Customer reviews
4.9 ★★★★★ 216 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Bailey8 reviewsTotal number of Google reviews Bailey has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlex was a great lawyer and made the entire process so much easier. He was professional, knowledgeable, and great to work with. I truly appreciate all of his help and would absolutely recommend him to anyone looking for a great attorney. 10/10 recommend!
John Barfield9 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlex handled my families case and was amazing. Friendly, professional and very quick to communicate in all aspects. Both Matt and Alex were tremendous. I highly recommend this firm.
Response from the owner · a month ago
Thanks John! We appreciate your kind words
Ronni Roney6 reviewsTotal number of Google reviews Ronni has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlex handled a car accident claim for me with extreme professionalism and care! He communicated well and gave great advice. He connected me with medical professionals that all cared deeply about my recovery! He went above and beyond as my attorney and I’ll forever be grateful! I highly recommend Alex and the Swain Law Group!
Response from the owner · a month ago
Thanks Ronni
tim Swonger4 reviewsTotal number of Google reviews tim has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlex Lane was great. I so appreciate him taking care of everything. Really, the best experience I’ve had with an attorney.
Response from the owner · a month ago
Thank you tim!
Carol Rice13 reviewsTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe firm was very helpful with my husband's case, thank you all so much for what you have done
Response from the owner · a month ago
Congrats Carol! So happy we could help get his case dismissed.
Nathaniel Hood2 reviewsTotal number of Google reviews Nathaniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleYou can’t go wrong choosing this law firm to represent you.
Response from the owner · a month ago
Thanks Nathaniel!
Jennifet Samples3 reviewsTotal number of Google reviews Jennifet has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest lawyer in oklahoma
Response from the owner · a month ago
Thank you!
Deborah Robinson13 reviewsTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey could not represent us as we were to far out of town. But he was very kind and understanding. Suggested other firms and answered questions I had. 😊
Araceli Anchondo3 reviewsTotal number of Google reviews Araceli has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI am incredibly grateful for the representation I received from Matt. From the very beginning, my attorney was honest, straightforward, and transparent about my case, which gave me a lot of confidence during a very difficult time. As the only survivor of a serious accident, I was facing a long and complicated legal process. Despite the challenges—including handling my case while I was out of state—he remained dedicated, communicative, and fully committed every step of the way. He fought tirelessly for years on my behalf and ultimately helped achieve an outcome that was far better than I had expected. His professionalism, persistence, and genuine care made all the difference. I highly recommend his services to anyone in need of a trustworthy and hardworking attorney. Thank you again for everything.
Response from the owner · 5 months ago
Thanks Araceli, we hope you and your family are doing well
Business details
- Address: 217 E Main St, Norman, OK 73069
- Phone: (405) 501-0827
- Website: mattswainlaw.com
- Service area: Moore, OK