Analyzing 9,396,5459.4M ReviewsFor 26,77026.8K Experts
Customers frequently praise Swan Home Services for its punctuality, professional communication, and reasonable pricing across carpet, rug, and upholstery cleaning. Reviewers often highlight the company's ability to accommodate last-minute requests and its thorough results, including stain removal. The primary criticism involves inconsistent drying times and uneven grout appearance after tile cleaning, which led to dissatisfaction in a few instances.
Data from Google, last updated November 6, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
245 Google reviews we collected
Phrases our text analysis found in 195 written reviews
Price verdicts customers left with their Google review
Middle half of what 46 customers paid ($303–$705) · gold mark = category median.
How often each topic comes up in the written reviews
We read 195 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He did a wonderful job cleaning multiple chairs & couches in our Green Hills home.”
“Ro & Joe came in after another cleaning service did a poor job.”
“Not only does he do great work, he is also very professional- prompt, efficient, and courteous.”
“Ro is just an all-around wonderful guy, and I would absolutely recommend Swan Home Services to anyone looking for quality work from someone they can trust.”
“Ro did a fantastic job, was punctual and our couch and rug look brand new.”
“They were professional, courteous, competitively priced and did a great job with carpet cleaning!”
“Communication is key in this life and Swan communicated very well.”
“He came out to our new home and was incredibly honest and upfront with us, letting us know he had already cleaned the carpets for the previous owner w…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Swan Home Services for 7 kinds of job. Pick one to see what they paid and said.
Ro was courteous & professional! He did a wonderful job cleaning multiple chairs & couches in our Green Hills home. We couldn’t be happier with the service.
I could not be happier! Swann Home Services did an excellent job cleaning my vintage rugs - I love how they turned out. Ro was easy to get in touch with and flexible with when I needed the rugs returned. I will definitely call Swann Home Services again for more projects around our house.
We are so pleased with the carpet cleaning provided by Mr. Ro Swan. He did an exceptional job and our carpets look great. We were so pleased with this service that we now have him cleaning a large area rug. Not only does he do great work, he is also very professional- prompt, efficient, and courteous. We highly recommend Swan Home Services.
Ro did an excellent job cleaning my shag area rug. After cleaning it looks like new again. I’m very happy to have found this service!
They did great work, showed up on a day’s notice, were personable and professional, and charged a reasonable rate.
Ro is wonderful to work with. I have used him for carpet cleaning, upholstery cleaning and cleaning of my rugs. I would recommend his services 💯.
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 78 | $170–$340 |
| Area rug cleaning | 50 | $176–$453 |
| Carpet steam cleaning | 45 | $170–$371 |
| Upholstery cleaning | 36 | $189–$377 |
| Pet stain & odor removal | 31 | $153–$366 |
| Install flooring | 3 | — |
| Drapes & curtain cleaning | 2 | $276–$838 |
5.0 ★★★★★ 245 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Ro was courteous & professional! He did a wonderful job cleaning multiple chairs & couches in our Green Hills home. We couldn’t be happier with the service.
I could not be happier! Swann Home Services did an excellent job cleaning my vintage rugs - I love how they turned out. Ro was easy to get in touch with and flexible with when I needed the rugs returned. I will definitely call Swann Home Services again for more projects around our house.
We are so pleased with the carpet cleaning provided by Mr. Ro Swan. He did an exceptional job and our carpets look great. We were so pleased with this service that we now have him cleaning a large area rug. Not only does he do great work, he is also very professional- prompt, efficient, and courteous. We highly recommend Swan Home Services.
polite and efficient
Ro did a fantastic job, was punctual and our couch and rug look brand new.
Thank you for a great job!
Ro Swan with Swan Home Services was wonderful to work with! He came out to our new home and was incredibly honest and upfront with us, letting us know he had already cleaned the carpets for the previous owner when she listed the house for sale, so there was no need to charge us to do them again. That kind of honesty and integrity is hard to find, and it says so much about the kind of person he is! He did a fantastic job cleaning our dryer vent, was friendly and personable, and made the entire experience such a pleasure. Ro is just an all-around wonderful guy, and I would absolutely recommend Swan Home Services to anyone looking for quality work from someone they can trust. We will definitely be using him again!
These guys are the best! I was in a pinch to get an office carpet cleaned. I called Ro and he came out the same day! Great service and best attitude ever!
They are always responsive, professional and do an excellent job. Highly recommend!
Nice customer service and quick to reply. Thanks again!
Analyzing 9,396,5459.4M ReviewsFor 26,77026.8K Experts
