How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%81+5.7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORESwan Home Services
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 245 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Swan Home Services for 7 kinds of job.
Swan Home Services for area rug cleaning
Clear ✕All 50 Google reviews tagged “Area rug cleaning” · showing 20
I could not be happier! Swann Home Services did an excellent job cleaning my vintage rugs - I love how they turned out. Ro was easy to get in touch with and flexible with when I needed the rugs returned. I will definitely call Swann Home Services again for more projects around our house.
Ro did a fantastic job, was punctual and our couch and rug look brand new.
Ro did an excellent job cleaning my shag area rug. After cleaning it looks like new again. I’m very happy to have found this service!
Ro is wonderful to work with. I have used him for carpet cleaning, upholstery cleaning and cleaning of my rugs. I would recommend his services 💯.
Ro is the absolute gold standard!
Swan Home Services made our rugs look brand new and removed a bad stain that I made worse by trying to clean it. Definitely recommend!
Swan is the best. The service is great. The prices are good, and Ro is so friendly and conveniently delivers. Highly recommend!
This is the 2nd time we've used Swan Home Services to clean a large area rug. Our aging pet is starting to have accidents on the rug and we decided to professionally clean and store it. Swan picked it up and delivered it - super convenient. This is our 3rd time to contact Swan for various cleaning. They've cleaned a…
Highly recommend Swan and his team!! Quality service and great communication. We will most definitely be using Swan and his team again!
Swan’s always does an amazing job! He gets the stains out, reasonably priced and dependable. Always recommend!
Swan Services is one of the best companies I have ever experienced! Roo Swan is knowledgeable, hard working, an expert business man, and very reasonable. He did all my carpets and my rugs; they look amazing! The personnel is friendly and such experts in their field. I HIGHLY recommend Roo Swan for all your carpet needs.
Who knew a Google search would lead me to such a great company! I used Swan Home Services to clean rugs and carpeting. They were communicative and the results were great! They are definitely on the top of my list now for any carpeting and rug cleaning.
Ro is very easy to work with and knows everything about cleaning carpets and floors. He is very professional and responsive and explains why his approach to cleaning works so well. We will be calling Swan Home Services when it's time to clean our rugs, carpets, floors, air vents and dryer vent again.
Made a big mess (spilled large glass of milk) on my living room area rug and just threw it in the back of my car. Started googling rug cleaners and Swan came up with best reviews. I called and they were very professional and reasonably priced. They pick up and deliver and do a great job. I will definitely call them again when in need. 👍🏻
Outstanding customer service. Reasonable pricing. We will recommend and use Swann again. Area rugs look like new. Carpet is newly plush!
Professional, great results, friendly and price was great. Overall fantastic work!
Ro & Joe came in after another cleaning service did a poor job. I was worried my chairs would never come clean. Their service is far superior and our chairs, couches and rug haven’t looked this good in years. I’ll be a repeat customer for sure.
Ro and his team offer excellent customer service. He can come to you or you can take rugs to him. He’s easy to work with and prices are reasonable.
Great experience. Pickup and delivery. Rug looks like a new one!
We love the Swan Services company!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 78 | $170–$340 |
| Area rug cleaning | 50 | $176–$453 |
| Carpet steam cleaning | 45 | $170–$371 |
| Upholstery cleaning | 36 | $189–$377 |
| Pet stain & odor removal | 31 | $153–$366 |
| Install flooring | 3 | — |
| Drapes & curtain cleaning | 2 | $276–$838 |
