How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%81+5.7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORESwan Home Services
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 245 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Swan Home Services for 7 kinds of job.
Swan Home Services for area rug cleaning
Clear ✕All 50 Google reviews tagged “Area rug cleaning” · showing 40
I could not be happier! Swann Home Services did an excellent job cleaning my vintage rugs - I love how they turned out. Ro was easy to get in touch with and flexible with when I needed the rugs returned. I will definitely call Swann Home Services again for more projects around our house.
Ro did a fantastic job, was punctual and our couch and rug look brand new.
Ro did an excellent job cleaning my shag area rug. After cleaning it looks like new again. I’m very happy to have found this service!
Ro is wonderful to work with. I have used him for carpet cleaning, upholstery cleaning and cleaning of my rugs. I would recommend his services 💯.
Ro is the absolute gold standard!
Swan Home Services made our rugs look brand new and removed a bad stain that I made worse by trying to clean it. Definitely recommend!
Swan is the best. The service is great. The prices are good, and Ro is so friendly and conveniently delivers. Highly recommend!
This is the 2nd time we've used Swan Home Services to clean a large area rug. Our aging pet is starting to have accidents on the rug and we decided to professionally clean and store it. Swan picked it up and delivered it - super convenient. This is our 3rd time to contact Swan for various cleaning. They've cleaned a…
Highly recommend Swan and his team!! Quality service and great communication. We will most definitely be using Swan and his team again!
Swan’s always does an amazing job! He gets the stains out, reasonably priced and dependable. Always recommend!
Swan Services is one of the best companies I have ever experienced! Roo Swan is knowledgeable, hard working, an expert business man, and very reasonable. He did all my carpets and my rugs; they look amazing! The personnel is friendly and such experts in their field. I HIGHLY recommend Roo Swan for all your carpet needs.
Who knew a Google search would lead me to such a great company! I used Swan Home Services to clean rugs and carpeting. They were communicative and the results were great! They are definitely on the top of my list now for any carpeting and rug cleaning.
Ro is very easy to work with and knows everything about cleaning carpets and floors. He is very professional and responsive and explains why his approach to cleaning works so well. We will be calling Swan Home Services when it's time to clean our rugs, carpets, floors, air vents and dryer vent again.
Made a big mess (spilled large glass of milk) on my living room area rug and just threw it in the back of my car. Started googling rug cleaners and Swan came up with best reviews. I called and they were very professional and reasonably priced. They pick up and deliver and do a great job. I will definitely call them again when in need. 👍🏻
Outstanding customer service. Reasonable pricing. We will recommend and use Swann again. Area rugs look like new. Carpet is newly plush!
Professional, great results, friendly and price was great. Overall fantastic work!
Ro & Joe came in after another cleaning service did a poor job. I was worried my chairs would never come clean. Their service is far superior and our chairs, couches and rug haven’t looked this good in years. I’ll be a repeat customer for sure.
Ro and his team offer excellent customer service. He can come to you or you can take rugs to him. He’s easy to work with and prices are reasonable.
Great experience. Pickup and delivery. Rug looks like a new one!
We love the Swan Services company!
Ro Swan and Swan Home Services did an A+ job on my carpets and ( dirty) tile and grout!!! I had Orientals, Karastans and ordinary rugs. Everything was done above and beyond!! It was a pleasure to have them in my home!! Marimae White
Stop looking for anyone else. Ro (Swan Carpet and Rug Cleaning) is perfect! You will not find a better person in character or skill to help with cleaning jobs in your home. Call early because he is in high demand…everyone who is excellent is. He is definitely worth the short wait.He does many other jobs besides…
Ro does a great job for us. Ro takes care of our rental properties upon move out and makes the carpets look new! Saves us lots of money on carpet replacement. He has also cleaned our personal area rugs. I highly recommend him for all your flooring needs.
I can’t thank Jim and Swan enough for how much they helped me out this past weekend. We had a disaster come out of nowhere. I had no clue who to call. I was given a recommendation to call Swan so we did. Jim told us he could help and was at my house in less than a couple hours. He cleaned the mess up within an hour…
Cleaned two old and very dirty hand knotted rugs and brought them back to life! Great communication, too.
great customer service and excellent quality. i highly recommend
Our wool area rug looks brand new!
Mr Swan personally picked up and delivered my Persian rugs nice and clean. He was very conscious and helpful moving all furniture in the room and keep the rugs positioned. He even put new very nice rug pads under under them for me.
They were outstanding in every way. I was lucky enough they had an opening to get me in the same day. My carpets, couch and entire room look new and smell so clean!! The best I’ve ever used!
They did a wonderful job cleaning, will definitely use their services again in the future for our carpets.
Ro and his team did a great job with our carpets and tile/grout cleaning. Would recommend!
We have a giant shaggy rug and couldnt clean it no matter what we tried. Mr. Swan picked up the rug and was very professional and kind and took the rug and got it back to us very quickly. With kids and the constant wasting of food and drinks on the rug, it was awesome to know it was restored to its purchased feel and look. Thank you so much Mr. Swan!
Great job cleaning area rugs. Prompt and professional! Will definitely use again and highly recommend!!
Ro is awesome great job and great people!
We've used Swan Home Services for years. Ro always does a great job on our carpet, area rug, couch and tile grout. Plus we enjoy our visits. Highly recommend!
We’ve been using Ro at Swan Services for years. He does an excellent job, he works really hard. Plus he’s a great guy, we always enjoy visiting with him.
They came and picked up my living room rug, cleaned it and it looks & feels wonderful. I had pet stains and it’s all gone. Ro also cleaned my air ducts. Great service, nice people , very professional and knowledgeable. Would highly recommend Swan Home Services.
Swan Home Services was fantastic, from start to finish! Ro was able to help provide information, insight, and ideas on new carpets, the styles of carpet, etc. Not only where they responsive and on-time, they were a pleasure to work with! Will be using them again once we're ready to replace carpet in our other 4…
Excellent job! Responsive, trustworthy, & professional work! Area rug in dining room looked like new! I always recommend Swan Floor Care to friends.
Swan's is absolutely the best, hands down. They've gotten rid of some of the nastiest, smelliest stains I've ever seen- carpet, rugs, upholstery. So far, my team hasn't thrown anything at Ro that he couldn't handle. He is also incredibly respectful and responsive! Highly recommend!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 78 | $170–$340 |
| Area rug cleaning | 50 | $176–$453 |
| Carpet steam cleaning | 45 | $170–$371 |
| Upholstery cleaning | 36 | $189–$377 |
| Pet stain & odor removal | 31 | $153–$366 |
| Install flooring | 3 | — |
| Drapes & curtain cleaning | 2 | $276–$838 |
