How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%81+5.7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORESwan Home Services
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 245 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Swan Home Services for 7 kinds of job.
Swan Home Services for carpet steam cleaning
Clear ✕All 45 Google reviews tagged “Carpet steam cleaning” · showing 20
We are so pleased with the carpet cleaning provided by Mr. Ro Swan. He did an exceptional job and our carpets look great. We were so pleased with this service that we now have him cleaning a large area rug. Not only does he do great work, he is also very professional- prompt, efficient, and courteous. We highly recommend Swan Home Services.
polite and efficient
Thank you for a great job!
They did great work, showed up on a day’s notice, were personable and professional, and charged a reasonable rate.
Swan Home Services did a wonderful job cleaning my carpets. The service is always handled professionally and carefully. The outcome is of the highest quality.
I am so impressed with how clean they were able to get my carpets (they were more than dirty), they even had hot wax drips that Mr Swan was able to remove!! I highly recommend!
Ro is the absolute gold standard!
Well done. Spots removed. Looks like new. Timely
Swans did a great job getting my carpet cleaned at a rental. He got it done in record time!!! I highly recommend them!!
I have used Swan Carpet cleaning many times on my own home and rental houses. They do an excellent job. They are very professional and have cleaned stains I didn’t think would come out. I highly recommend them.
Consistent and reliable!
Ro and team were fantastic!!! Exceeded all expectations and for a completely reasonable price! With pets, our carpets needed some serious TLC, and they now look as beautiful as the day they were installed! Thanks, Ro!
To did a great job cleaning our carpets. I would highly recommend his work!
Very Professional. Great communication. Great service. Honest and transparent pricing.
Ro does an excellent job, second time I’ve used him! The best!!!!
What a wonderful experience! From the first conversation to the last these guys took very good care of my concerns and questions. Communication is key in this life and Swan communicated very well. I never felt like I was just another number in line. The owner acts like the customer is more like a family member than…
Swan Services is my trusted cleaning service! I have recommended them to friends and family and they are consistently helpful and reliable for all our cleaning solutions.
Ro Swan has saved my carpets from my teenaged daughter and her friends many times, sometimes when I thought there was no hope. He has also succesfully worked on velvet sofas a couple of times, as well as an arm chair that had been commandeered by the pet dog. He did a great job with the carpet in a rental unit…
Swan Services is one of the best companies I have ever experienced! Roo Swan is knowledgeable, hard working, an expert business man, and very reasonable. He did all my carpets and my rugs; they look amazing! The personnel is friendly and such experts in their field. I HIGHLY recommend Roo Swan for all your carpet needs.
Absolutely amazing! The carpets look great, they were incredibly kind and worked so quickly!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 78 | $170–$340 |
| Area rug cleaning | 50 | $176–$453 |
| Carpet steam cleaning | 45 | $170–$371 |
| Upholstery cleaning | 36 | $189–$377 |
| Pet stain & odor removal | 31 | $153–$366 |
| Install flooring | 3 | — |
| Drapes & curtain cleaning | 2 | $276–$838 |
