How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%81+5.7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORESwan Home Services
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 245 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Swan Home Services for 7 kinds of job.
Swan Home Services for carpet steam cleaning
Clear ✕All 45 Google reviews tagged “Carpet steam cleaning”
We are so pleased with the carpet cleaning provided by Mr. Ro Swan. He did an exceptional job and our carpets look great. We were so pleased with this service that we now have him cleaning a large area rug. Not only does he do great work, he is also very professional- prompt, efficient, and courteous. We highly recommend Swan Home Services.
polite and efficient
Thank you for a great job!
They did great work, showed up on a day’s notice, were personable and professional, and charged a reasonable rate.
Swan Home Services did a wonderful job cleaning my carpets. The service is always handled professionally and carefully. The outcome is of the highest quality.
I am so impressed with how clean they were able to get my carpets (they were more than dirty), they even had hot wax drips that Mr Swan was able to remove!! I highly recommend!
Ro is the absolute gold standard!
Well done. Spots removed. Looks like new. Timely
Swans did a great job getting my carpet cleaned at a rental. He got it done in record time!!! I highly recommend them!!
I have used Swan Carpet cleaning many times on my own home and rental houses. They do an excellent job. They are very professional and have cleaned stains I didn’t think would come out. I highly recommend them.
Consistent and reliable!
Ro and team were fantastic!!! Exceeded all expectations and for a completely reasonable price! With pets, our carpets needed some serious TLC, and they now look as beautiful as the day they were installed! Thanks, Ro!
To did a great job cleaning our carpets. I would highly recommend his work!
Very Professional. Great communication. Great service. Honest and transparent pricing.
Ro does an excellent job, second time I’ve used him! The best!!!!
What a wonderful experience! From the first conversation to the last these guys took very good care of my concerns and questions. Communication is key in this life and Swan communicated very well. I never felt like I was just another number in line. The owner acts like the customer is more like a family member than…
Swan Services is my trusted cleaning service! I have recommended them to friends and family and they are consistently helpful and reliable for all our cleaning solutions.
Ro Swan has saved my carpets from my teenaged daughter and her friends many times, sometimes when I thought there was no hope. He has also succesfully worked on velvet sofas a couple of times, as well as an arm chair that had been commandeered by the pet dog. He did a great job with the carpet in a rental unit…
Swan Services is one of the best companies I have ever experienced! Roo Swan is knowledgeable, hard working, an expert business man, and very reasonable. He did all my carpets and my rugs; they look amazing! The personnel is friendly and such experts in their field. I HIGHLY recommend Roo Swan for all your carpet needs.
Absolutely amazing! The carpets look great, they were incredibly kind and worked so quickly!
Ro is very easy to work with and knows everything about cleaning carpets and floors. He is very professional and responsive and explains why his approach to cleaning works so well. We will be calling Swan Home Services when it's time to clean our rugs, carpets, floors, air vents and dryer vent again.
Ro does excellent work! My carpets and couches have never looked better. Highly recommend!!
Needed carpet cleaned in preparation for sale of our home. Swan was quick to respond and scheduled in the window I needed. Carpet looks beautiful and there were some tough stains!
Ro was so easy to work with and did an amazing job cleaning a rug from pet stains and odor. I have already booked him for our next project.
Swan was fantastic! Squeezed us in before Christmas and did a great job.
Outstanding customer service. Reasonable pricing. We will recommend and use Swann again. Area rugs look like new. Carpet is newly plush!
Ro did a wonderful job cleaning our rugs! We will definitely call him again!
Ro and Joe, were amazing! They are professional and courteous. Cleaned two bedroom carpets and they look brand new. If you’re looking for carpet cleaning along with any of their other services they would be a must call. Thank you, Ro and Joe!
Right on time, very professional, very personal gentlemen, great job, been coming to our house for many years! Had 5 rugs cleaned and large den carpet
Excellent service! Quick scheduling and very friendly. They did an excellent job. Our carpet looks fantastic and it was a very fair price. Will definitely use them again.
Ro and Joe were professional and kind and thorough! Our two white couches needed a lot of work and our stairs carpet was filthy to be honest. Both look amazing. We have had many people come in to clean furniture and carpet and nobody ever did as thorough a job as these men did. Would be happy to recommend!
Professional, great results, friendly and price was great. Overall fantastic work!
Ro is the best, he always makes the carpets look brand new.
Ro did an excellent job. He was easy to work with to get the job schedule and the carpets look great!!
I have used Swan Floor Care for many years personally and professionally. I have never been disappointed in their service and floor care.
Stop looking for anyone else. Ro (Swan Carpet and Rug Cleaning) is perfect! You will not find a better person in character or skill to help with cleaning jobs in your home. Call early because he is in high demand…everyone who is excellent is. He is definitely worth the short wait.He does many other jobs besides…
Ro does a great job for us. Ro takes care of our rental properties upon move out and makes the carpets look new! Saves us lots of money on carpet replacement. He has also cleaned our personal area rugs. I highly recommend him for all your flooring needs.
Professional in all ways. Great service.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 78 | $170–$340 |
| Area rug cleaning | 50 | $176–$453 |
| Carpet steam cleaning | 45 | $170–$371 |
| Upholstery cleaning | 36 | $189–$377 |
| Pet stain & odor removal | 31 | $153–$366 |
| Install flooring | 3 | — |
| Drapes & curtain cleaning | 2 | $276–$838 |
