How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%81+5.7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORESwan Home Services
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 245 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Swan Home Services for 7 kinds of job.
Swan Home Services for general carpet cleaning
Clear ✕All 78 Google reviews tagged “General carpet cleaning” · showing 40
They are always responsive, professional and do an excellent job. Highly recommend!
We not only use Swan for all our floor cleaning needs (carpet and tile) but always recommend them to our neighbors and friends because of the great job they do.
Ro is wonderful to work with. I have used him for carpet cleaning, upholstery cleaning and cleaning of my rugs. I would recommend his services 💯.
Ro is the absolute gold standard!
They are awesome! They do a great job! Family owned! I highly recommend!
Made my carpet look new again! So pleased with the results. New carpet installed quickly and very professionally!!
I have used Swan Carpet cleaning many times on my own home and rental houses. They do an excellent job. They are very professional and have cleaned stains I didn’t think would come out. I highly recommend them.
Swan’s always does an amazing job! He gets the stains out, reasonably priced and dependable. Always recommend!
Have used them before, and will use them again! Ro does an excellent job!
Swan Services is one of the best companies I have ever experienced! Roo Swan is knowledgeable, hard working, an expert business man, and very reasonable. He did all my carpets and my rugs; they look amazing! The personnel is friendly and such experts in their field. I HIGHLY recommend Roo Swan for all your carpet needs.
Who knew a Google search would lead me to such a great company! I used Swan Home Services to clean rugs and carpeting. They were communicative and the results were great! They are definitely on the top of my list now for any carpeting and rug cleaning.
Ro is very easy to work with and knows everything about cleaning carpets and floors. He is very professional and responsive and explains why his approach to cleaning works so well. We will be calling Swan Home Services when it's time to clean our rugs, carpets, floors, air vents and dryer vent again.
Can't say enough good things about Swan Home Services. They cleaned my carpet in 5 rooms and did an outstanding job! Can't believe I waited so long!
Ro and Joe did a wonderful job cleaning all the carpets in our home. Ro was honest and kind, and even took time to explain everything that he was doing to my curious sons. Our house looks refreshed and our carpets look great.
Ro is the best and the carpet looks amazing!
Absolute phenomenal service! Ro was anble to work my seller’s home in, in a very short notice and window. Each and everytime they assist me and my clients, it is perfect service! Thankful for Ro and his Team. Blessed to know and use Swan!!
Ro is wonderful at what he does. He's a great value for the service and we recommend him!!
Ro Swan and Swan Home Services did an A+ job on my carpets and ( dirty) tile and grout!!! I had Orientals, Karastans and ordinary rugs. Everything was done above and beyond!! It was a pleasure to have them in my home!! Marimae White
Stop looking for anyone else. Ro (Swan Carpet and Rug Cleaning) is perfect! You will not find a better person in character or skill to help with cleaning jobs in your home. Call early because he is in high demand…everyone who is excellent is. He is definitely worth the short wait.He does many other jobs besides…
I can’t thank Jim and Swan enough for how much they helped me out this past weekend. We had a disaster come out of nowhere. I had no clue who to call. I was given a recommendation to call Swan so we did. Jim told us he could help and was at my house in less than a couple hours. He cleaned the mess up within an hour…
Ro Swan provides wonderful service! This is my second time to use his company and I certainly will use them in the future!
Ro and Jim were so professional and knowledgeable. They cleaned our upstairs carpets, over 900 sq ft and it looks brand new! Ro also cleaned our stairs and I am so pleased with their services. Highly recommend Swan for all carpet cleaning!
great customer service and excellent quality. i highly recommend
Ro and his team did a phenomenal job. When I sent in the initial request I was contact within an hour or so. Ro was very patient and answered all of my questions. When they showed up to clean my carpet, they were very friendly and professional. I would highly recommend this company.
I have used Swan for many years. You won’t find better people or service. Results are always outstanding !!!
They were outstanding in every way. I was lucky enough they had an opening to get me in the same day. My carpets, couch and entire room look new and smell so clean!! The best I’ve ever used!
How wonderful to have fresh carpets greet our guests and church family as we gather to worship and fellowship! Ro and his team were consummately professional. Truly, a Proverbs 22:1 business.
I called on a Thursday and by the following Thursday they were here cleaning our carpets! They were quick and professional and did an amazing job. We are planning to do this once a year to keep them nice :)
Ro and his team were wonderful. We purchased a home and wanted to clean up the carpets before we moved in. We were able to get Swan to come to the home in a timely matter and they made the carpets look new again. We would highly recommend their services!
Ro and his team did a great job with our carpets and tile/grout cleaning. Would recommend!
I was extremely happy and satisfied with Swan Home Services. They showed up when they said they would, and they did an incredible job! They sent me an invoice right afterwards and made it easy for me to safely pay online. What more could you ask for? I’d use them again and I’d recommend them!
Ro Swan is a pro. He is excellent at what he does. Would highly recommend to anyone and all my friends (and do). Thanks so much again for your quality service!
First time ever using Swan Home Services and will never use any other company to clean my carpets ever again. Ro Swan came out to access my carpet cleaning needs before the actual cleaning which really impressed me to start. The next week Ro came to do the job, extremely professional, very polite and did an amazing…
Have always had amazing service from Ro Swan and his Team. They have cleaned my personal home, as well a several clients of mine prior to listing their homes. Always on time, always professional and provide exceptional service!
Professional, pleasant to work with and have in my home, plus did a beautiful job of cleaning
Ro is awesome great job and great people!
Carpets look great and very professional and responsive!!! Highly recommend!
Ro is very professional and knowledgeable. He explained what he was going to do thoroughly. I am so pleased with his work. I will definitely call him again. I highly recommend him.
We've used Swan Home Services for years. Ro always does a great job on our carpet, area rug, couch and tile grout. Plus we enjoy our visits. Highly recommend!
We’ve been using Ro at Swan Services for years. He does an excellent job, he works really hard. Plus he’s a great guy, we always enjoy visiting with him.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 78 | $170–$340 |
| Area rug cleaning | 50 | $176–$453 |
| Carpet steam cleaning | 45 | $170–$371 |
| Upholstery cleaning | 36 | $189–$377 |
| Pet stain & odor removal | 31 | $153–$366 |
| Install flooring | 3 | — |
| Drapes & curtain cleaning | 2 | $276–$838 |
