How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%81+5.7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORESwan Home Services
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 245 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Swan Home Services for 7 kinds of job.
Swan Home Services for pet stain & odor removal
Clear ✕All 31 Google reviews tagged “Pet stain & odor removal”
Ro is wonderful to work with. I have used him for carpet cleaning, upholstery cleaning and cleaning of my rugs. I would recommend his services 💯.
They are awesome! They do a great job! Family owned! I highly recommend!
Swan Home Services made our rugs look brand new and removed a bad stain that I made worse by trying to clean it. Definitely recommend!
This is the 2nd time we've used Swan Home Services to clean a large area rug. Our aging pet is starting to have accidents on the rug and we decided to professionally clean and store it. Swan picked it up and delivered it - super convenient. This is our 3rd time to contact Swan for various cleaning. They've cleaned a…
I have used Swan Carpet cleaning many times on my own home and rental houses. They do an excellent job. They are very professional and have cleaned stains I didn’t think would come out. I highly recommend them.
What a wonderful experience! From the first conversation to the last these guys took very good care of my concerns and questions. Communication is key in this life and Swan communicated very well. I never felt like I was just another number in line. The owner acts like the customer is more like a family member than…
Swan Services is my trusted cleaning service! I have recommended them to friends and family and they are consistently helpful and reliable for all our cleaning solutions.
Ro is very easy to work with and knows everything about cleaning carpets and floors. He is very professional and responsive and explains why his approach to cleaning works so well. We will be calling Swan Home Services when it's time to clean our rugs, carpets, floors, air vents and dryer vent again.
Ro Swan and Swan Home Services did an A+ job on my carpets and ( dirty) tile and grout!!! I had Orientals, Karastans and ordinary rugs. Everything was done above and beyond!! It was a pleasure to have them in my home!! Marimae White
great customer service and excellent quality. i highly recommend
Our wool area rug looks brand new!
They were outstanding in every way. I was lucky enough they had an opening to get me in the same day. My carpets, couch and entire room look new and smell so clean!! The best I’ve ever used!
I called on a Thursday and by the following Thursday they were here cleaning our carpets! They were quick and professional and did an amazing job. We are planning to do this once a year to keep them nice :)
Ro and his team were wonderful. We purchased a home and wanted to clean up the carpets before we moved in. We were able to get Swan to come to the home in a timely matter and they made the carpets look new again. We would highly recommend their services!
First time ever using Swan Home Services and will never use any other company to clean my carpets ever again. Ro Swan came out to access my carpet cleaning needs before the actual cleaning which really impressed me to start. The next week Ro came to do the job, extremely professional, very polite and did an amazing…
Have always had amazing service from Ro Swan and his Team. They have cleaned my personal home, as well a several clients of mine prior to listing their homes. Always on time, always professional and provide exceptional service!
Ro is awesome great job and great people!
Ro is very professional and knowledgeable. He explained what he was going to do thoroughly. I am so pleased with his work. I will definitely call him again. I highly recommend him.
We’ve been using Ro at Swan Services for years. He does an excellent job, he works really hard. Plus he’s a great guy, we always enjoy visiting with him.
They came and picked up my living room rug, cleaned it and it looks & feels wonderful. I had pet stains and it’s all gone. Ro also cleaned my air ducts. Great service, nice people , very professional and knowledgeable. Would highly recommend Swan Home Services.
Swan Home Services was fantastic, from start to finish! Ro was able to help provide information, insight, and ideas on new carpets, the styles of carpet, etc. Not only where they responsive and on-time, they were a pleasure to work with! Will be using them again once we're ready to replace carpet in our other 4…
Swan Home Services is the best! Gets the job done right! Very personable and friendly. Knows his stuff. I would use nobody else!
Ro was very easy to do business with. Quick to respond, quick to schedule. He also required little to no direction while at the house and went above and beyond on the result. Highly recommend.
Swan's is absolutely the best, hands down. They've gotten rid of some of the nastiest, smelliest stains I've ever seen- carpet, rugs, upholstery. So far, my team hasn't thrown anything at Ro that he couldn't handle. He is also incredibly respectful and responsive! Highly recommend!!
Ro did a fantastic on my area rug. Wool/Silk blend that needs special care came out beautifully.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 78 | $170–$340 |
| Area rug cleaning | 50 | $176–$453 |
| Carpet steam cleaning | 45 | $170–$371 |
| Upholstery cleaning | 36 | $189–$377 |
| Pet stain & odor removal | 31 | $153–$366 |
| Install flooring | 3 | — |
| Drapes & curtain cleaning | 2 | $276–$838 |
