How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%81+5.7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORESwan Home Services
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 245 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Swan Home Services for 7 kinds of job.
Swan Home Services for upholstery cleaning
Clear ✕All 36 Google reviews tagged “Upholstery cleaning”
Ro was courteous & professional! He did a wonderful job cleaning multiple chairs & couches in our Green Hills home. We couldn’t be happier with the service.
Ro did a fantastic job, was punctual and our couch and rug look brand new.
Exceptional service and such a joy to work with Ro.
We not only use Swan for all our floor cleaning needs (carpet and tile) but always recommend them to our neighbors and friends because of the great job they do.
Ro is the absolute gold standard!
I have used Swan Carpet cleaning many times on my own home and rental houses. They do an excellent job. They are very professional and have cleaned stains I didn’t think would come out. I highly recommend them.
Always does a great job!
Very Professional. Great communication. Great service. Honest and transparent pricing.
Swan’s always does an amazing job! He gets the stains out, reasonably priced and dependable. Always recommend!
Ro Swan has saved my carpets from my teenaged daughter and her friends many times, sometimes when I thought there was no hope. He has also succesfully worked on velvet sofas a couple of times, as well as an arm chair that had been commandeered by the pet dog. He did a great job with the carpet in a rental unit…
Ro Swan did a fantastic job cleaning our couches. They look like new!
Ro and Joe were professional and kind and thorough! Our two white couches needed a lot of work and our stairs carpet was filthy to be honest. Both look amazing. We have had many people come in to clean furniture and carpet and nobody ever did as thorough a job as these men did. Would be happy to recommend!
Ro & Joe came in after another cleaning service did a poor job. I was worried my chairs would never come clean. Their service is far superior and our chairs, couches and rug haven’t looked this good in years. I’ll be a repeat customer for sure.
Ro Swan and Swan Home Services did an A+ job on my carpets and ( dirty) tile and grout!!! I had Orientals, Karastans and ordinary rugs. Everything was done above and beyond!! It was a pleasure to have them in my home!! Marimae White
Stop looking for anyone else. Ro (Swan Carpet and Rug Cleaning) is perfect! You will not find a better person in character or skill to help with cleaning jobs in your home. Call early because he is in high demand…everyone who is excellent is. He is definitely worth the short wait.He does many other jobs besides…
Our wool area rug looks brand new!
They were outstanding in every way. I was lucky enough they had an opening to get me in the same day. My carpets, couch and entire room look new and smell so clean!! The best I’ve ever used!
They did a wonderful job cleaning, will definitely use their services again in the future for our carpets.
Mr. Roe Swan and his assistant, David, were very friendly and professional while working in our home. Mr. Swan cleaned a sofa that had been in storage for 6 years. The outcome is a wonderful looking sofa! You won’t be sorry that you called to make an appointment!
Professional, pleasant to work with and have in my home, plus did a beautiful job of cleaning
We've used Swan Home Services for years. Ro always does a great job on our carpet, area rug, couch and tile grout. Plus we enjoy our visits. Highly recommend!
We’ve been using Ro at Swan Services for years. He does an excellent job, he works really hard. Plus he’s a great guy, we always enjoy visiting with him.
This is an A+++ business. From initial contact until the job was finished, I could not have asked for a better experience. You will not be disappointed!!!
Swan Home Services was fantastic, from start to finish! Ro was able to help provide information, insight, and ideas on new carpets, the styles of carpet, etc. Not only where they responsive and on-time, they were a pleasure to work with! Will be using them again once we're ready to replace carpet in our other 4…
Swan's is absolutely the best, hands down. They've gotten rid of some of the nastiest, smelliest stains I've ever seen- carpet, rugs, upholstery. So far, my team hasn't thrown anything at Ro that he couldn't handle. He is also incredibly respectful and responsive! Highly recommend!!
Ro did a fantastic on my area rug. Wool/Silk blend that needs special care came out beautifully.
Ro is such a professional. I was amazed what he did with our pet stained carpets. On top of the quality, Ro is a super nice guy.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 78 | $170–$340 |
| Area rug cleaning | 50 | $176–$453 |
| Carpet steam cleaning | 45 | $170–$371 |
| Upholstery cleaning | 36 | $189–$377 |
| Pet stain & odor removal | 31 | $153–$366 |
| Install flooring | 3 | — |
| Drapes & curtain cleaning | 2 | $276–$838 |
