Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Sweeping Willow Homekeeping LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%96+25Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Sweeping Willow Homekeeping LLC

Billings, MT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 51 mattress cleaning · 5.0★ from 98 Google reviews

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Report card

Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sweeping Willow Homekeeping LLC is better than 96% of mattress cleaning.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sweeping Willow Homekeeping LLC is better than 96% of mattress cleaning.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sweeping Willow Homekeeping LLC is better than 100% of mattress cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sweeping Willow Homekeeping LLC is better than 100% of mattress cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sweeping Willow Homekeeping LLC is better than 100% of mattress cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sweeping Willow Homekeeping LLC is better than —% of mattress cleaning.–
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Reviews for your job

Customers hired Sweeping Willow Homekeeping LLC for 4 kinds of job.

Sweeping Willow Homekeeping LLC for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$151–$235
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “General housekeeping”

Joan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Y the cleaners always do a great job. They work hard and they also love our dog!

Reasonable priceStandard cleaningGeneral housekeeping
Sabrina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I wasn't sure who to go with. I've tried many different cleaners. My first cleaner had to quit because she was having back surgery. She was good. I had her for a couple of years. After several months of going without a cleaner I decided to try an online service. I went through 3 or 4, I can't remember, cleaners.…

Reasonable priceGeneral housekeepingDeep clean
Jamie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

A must for families! We were selling our house and needed an extra hand to take care of the cleaning while we focused on other matters at hand. The cleaners are so kind and great with kids! They take their jobs seriously and the owner is amazing. There are options for everyone’s budget and she is so flexible! They…

Paid $200–250Reasonable priceMoving-related cleaningGeneral housekeepingDeep clean
Audrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

She cleaned a room that has been dirty for years in just 30 minutes!! She did an amazing job!! Thanks a lot to Brooke!!

Great priceStandard cleaningGeneral housekeepingDeep clean
Sylvia11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The team did an amazing job at their first deep clean. I appreciate the communication, reminders and little touches they did for us. You can tell Berry Clean was founded by skillful professionals in the service industry. They added all the customer service value you could imagine and have a team of professionals who…

Reasonable priceStandard cleaningGeneral housekeepingDeep clean
Miranda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These ladies are always so cheerful and friendly. They are super patient with my 4 year old and small dog and even took the time to catch her and bring her back when my little let her out. Last but not least my home is always spotless and smells amazing when they're done

Deep cleanGeneral housekeepingStandard cleaning
Sherri9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love Berry Clean!!! They do an amazing job and the natural home sprays they create are YUMMY!!! All green products makes for less allergy issues!

General housekeeping+ Responsiveness+ Punctuality+ Quality
Brianne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Berry Clean are lifesavers! I work several Jobs and have very little time to clean so I am always grateful when Berry Clean comes to my home every two weeks. They are always on time and very polite. The girls are thorough and very mindful of things that I may not want cleaned. I’m normally always in a meeting when…

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Joan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

General housekeepingStandard cleaning

Price

$287-3% vs typical mattress cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 56%Overpriced 0%Not sure 17%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning18$153–$277
Deep clean12$283–$614
General housekeeping9$151–$235
Moving-related cleaning7$301–$506

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